
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,429 reviews
Special appreciation to Justin Ringel for his help Excellent experience. Found the car I wanted at an acceptable deal. Everyone was prompt and courteous. Very pleased with all aspects of the transact Excellent experience. Found the car I wanted at an acceptable deal. Everyone was prompt and courteous. Very pleased with all aspects of the transaction. Thanks to all. More
Great experience at fletcher jones This is my third leased car at Fletcher Jones. Paul Gulo and his assistant Tom gave me great dealing experience and support. They answered my question This is my third leased car at Fletcher Jones. Paul Gulo and his assistant Tom gave me great dealing experience and support. They answered my questions patiently. I hope all other car sales man will learn from Paul! Also Fletcher Jones has wonderful facility and service. I really like it! More
I got to this center because of Tony Irvani I actually have gotten my cars from different dealerships from house of imports to Caliber to Rosnak but I take my cars to Flecher because of this guy I actually have gotten my cars from different dealerships from house of imports to Caliber to Rosnak but I take my cars to Flecher because of this guy. He is the best service advisor always takes care of us. Highly recommend him for any MB issues. Super polite, friendly and super fair... Happy Times and thanks TONY! More
Best dealership experience ever Arash was awesome! We really enjoyed the entire process, he didn't push, he didn't force us to do anything we didn't want he helped us and was kind an Arash was awesome! We really enjoyed the entire process, he didn't push, he didn't force us to do anything we didn't want he helped us and was kind and professional A+ thank you Arash! More
Best car buying experience ever! I just leased my third MBZ from Fletcher Jones. One of the reasons I stick with Mercedes is because of the service department at Fletcher Jonest. I've I just leased my third MBZ from Fletcher Jones. One of the reasons I stick with Mercedes is because of the service department at Fletcher Jonest. I've had Steve Bates through all three cars and your service has never been anything but spectacular. Fred was my salesman this time and I think he was as excited as I was about the new CLA I leased. That was the most fun I've ever had buying a car! He was sincere and thoughtful and I thoroughly enjoyed the two hours from start to finish! Never mind the car is just a dreamboat....I highly recommend FJ Mercedes and I'll be back in three years! Thanks! More
Ray was awesome!!! Excellent Service Advisor, Ray Schroeder was awesome!. The waiting time was pretty good (less than 2 hours) Very happy with overall service. Thank yo Excellent Service Advisor, Ray Schroeder was awesome!. The waiting time was pretty good (less than 2 hours) Very happy with overall service. Thank you, my Slk and myself are happy with Fletcher Jones!! More
Always great As usual, great praise for Fletcher Jones service...beginning with my Service Advisor, Jon Derbyshire, who is always fantastic and the consummate prof As usual, great praise for Fletcher Jones service...beginning with my Service Advisor, Jon Derbyshire, who is always fantastic and the consummate professional. Thank you! More
efficient service advisor....did not remedy the problem...se Service adv. concerned and offered to pick up car at my home, have it re-done and return it. Very thoughtful and considerate. I would use him again. Service adv. concerned and offered to pick up car at my home, have it re-done and return it. Very thoughtful and considerate. I would use him again. More
Service Just want to add that one of the detail guys from the back saw me driving out and my windows were not clean and he came running and rewiped my windows Just want to add that one of the detail guys from the back saw me driving out and my windows were not clean and he came running and rewiped my windows as I was about to drive off. I am so sorry I didn't get his name, as I would love to credit him with going above and beyond More
Best car experience ever! Stopped by on my lunch hour to check out the preowned 2012 GL450 models on the lot and was greeted by Paul Gulo. He was great! He showed me what they Stopped by on my lunch hour to check out the preowned 2012 GL450 models on the lot and was greeted by Paul Gulo. He was great! He showed me what they had available, gave me his business card and I made an appointment to bring my husband in the following day. When we arrived we were greeted by Paul and introduced to his assistant Libby Alligood. Paul and Libby showed us the vehicles that I had looked at the day before and a couple others that had just arrived on the lot. Libby took us out to test drive the GLs - she was so knowledgeable of the vehicle and it's performance. We ended up driving home in a beautiful GL450 and we didn't even have our trade-in with us. It was such a no hassle experience, it was wonderful. Paul Gulo and Libby Alligood were awesome to work with and the service we have received from Fletcher Jones has be GREAT. We will be recommending Fletcher Jones to our family and friends when they are in the market for a new vehicle. Pamela More