
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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thank you Christine Nolden very pleased with the service & information provided to me (read fine print), which I never been able to understand; Christine Noldan was Honest & very pleased with the service & information provided to me (read fine print), which I never been able to understand; Christine Noldan was Honest & upfront towards my purchase & making sure that I get the best possible deal. Thanks for making all the efforts so that I can drive the car of my dreams. More
"Best car buying experience" Came to Fletcher Jones simply with the intention to window shop and could not believe the amazing service I was given. I had been car shopping for abo Came to Fletcher Jones simply with the intention to window shop and could not believe the amazing service I was given. I had been car shopping for about a week going from one car dealership to the next and never truly feeling like my business was truly that important, until arriving at Fletcher Jones. From the moment I walked on to the sales floor "Joey Gulo" and his "knowledgeable" assistant "Libby Alligood" greeted me and made me feel like family and made car shopping an absolute enjoyable experience. My family has been purchasing cars from Fletcher Jones for over 10 years now and they have continued working with Joey and Libby who both are very qualified and amazing people to work with. After test driving a C250 with Libby, not only was she knowledgeable of the vehicle's performance and what it had to offer, but I could tell she was genuinely happy and willing to help me with my car shopping experience. Overall GREAT service and experience and will be recommending to all my family and friends to visit Fletcher Jones as well as to work with both Joey and Libby! More
Amazing Experience Having purchased a few cars I was blown away at the experience I had at Fletcher Jones Mercedes Benz. From the moment we stepped on the lot until we d Having purchased a few cars I was blown away at the experience I had at Fletcher Jones Mercedes Benz. From the moment we stepped on the lot until we drove away with our new (used) car it was an absolute pleasure. I cannot recommend this dealership enough. It was the perfect car-buying experience. More
Denise Banner is wonderful and so professional. Denise Banner is a sales associate at the NB Mercedes Dealership. She is excellent and every time I need a car, she is the person I see. Dawn Tetraul Denise Banner is a sales associate at the NB Mercedes Dealership. She is excellent and every time I need a car, she is the person I see. Dawn Tetrault Sather More
Best car sales experience ever Buying/leasing a car is typically an annoying process. However, my experience with Tommy at Fetcher was anything but; I felt cared for, valued, and I Buying/leasing a car is typically an annoying process. However, my experience with Tommy at Fetcher was anything but; I felt cared for, valued, and I felt like I got a good deal when I left, too. When you walk into Fletcher you can tell they care about their customers, their vehicles, and their reputation. I will be going back to this dealer in the future, and would recommend them to any friends and family. More
My dream car! I just picked up the car I ordered 3 months ago. Working with Fletcher Jones was such a pleasure and Joey Gulo made it even more enjoyable. From the I just picked up the car I ordered 3 months ago. Working with Fletcher Jones was such a pleasure and Joey Gulo made it even more enjoyable. From the beginning he was helpful-First finding a vehicle that I could see and drive (there are very few available) and explaining what the safety features vs cosmetic features and how to narrow down what was important to us and within our budget. He communicated with me throughout the months waiting, giving me updates from time to time. The day of pick up always seems to be a long day but he showed tremendous fortitude and patience as we worked though some issues with a trade in. Dean Terrones was a great partner in explaining this very complex smart car, following up with emails and more help. I really can't say enough good things about this dealership and our experience with Joey Gulo and his team, plus Dean Terrones. More
My new car All the people I hae deal with at this dearler ship I can't say enough good things about them All where excellence and very personable. You will be All the people I hae deal with at this dearler ship I can't say enough good things about them All where excellence and very personable. You will be my dealer for life!!!! More
James Sullivan Team sets the standard! We are loyal James Sullivan fans. James provides the most professional experience imaginable; there is no haggle, no drama, just a sincere ability to We are loyal James Sullivan fans. James provides the most professional experience imaginable; there is no haggle, no drama, just a sincere ability to please and provide you with the best auto at the best price. James and his team (I worked with Christian) take an active interest in you and see your experience through many years. You will want to buy from this team and return to this team each time you need a new vehicle. Highly, highly recommend. More
Luc Le The salesperson (Paul) very helpful and knowledgeable about the new vehicle, Paul also shown us how to use all the feature of the new SL & S550 vehicl The salesperson (Paul) very helpful and knowledgeable about the new vehicle, Paul also shown us how to use all the feature of the new SL & S550 vehicles. My wife likes the SL550 a lot. Thanks for the test drive invitation. Luc le More
Ok - So in the past year I've had 2 great sales experiences with James Sarvey and this time I wanted to check out service since my CLS55T0 needed an "A" service. Please note that I live in Cardiff experiences with James Sarvey and this time I wanted to check out service since my CLS55T0 needed an "A" service. Please note that I live in Cardiff which is 62 miles South of FJ Mercedes - but I had to give service a try. Pricing is great since the local dealers were 2x the price for the "A" service at FJ but to drive 120 miles round trip to save a few bucks was not the intention. I called on a Sunday - yesterdsy - to make an appointment and we treated so professionally and was gives a 9:20 AM Monday - today - time - in addition I was told to print out the $40 off saving coupon on the web site - I was immediately emailed a confirmation and I was all set. FJ is a class act - they check you in when you drive up and right at 9:20 Adam Gedik comes out to greet me and welcome me to FJ - the experience was the best service experience that I have ever had and I've owned 7 Mercedes - my hats off to Adam, the cashier, the valet and all the other extremely friendly and professional personnel at FJ Mercedes. I also had the chance to see and chat in the showroom with James Sarvey - I have my eyes on the new S class - FJ is hard to beat and now I'm ma service customer. More