
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We were very impressed with all the care we had at your dealership. Bill Hardy was exceptional in his knowledge, salesmanship and sense of humor. It was actually a fun experience. The financial gentlema dealership. Bill Hardy was exceptional in his knowledge, salesmanship and sense of humor. It was actually a fun experience. The financial gentleman was very professional and knowledgeable...all in all we would buy another car there...most of all I love my car and when it talks to me it doesn't answer me back like my husband...HAHAHAHAH Thank you Sincerely, Mary Jo Selby More
Mr. Ray Schroeder never ceases to amaze me. Once again, he has done an outstanding job in helping my wife and me. Today, Novenber 20, 2012, I went down to the Fletcher Jones Mercedes Benz Dealer in Newport he has done an outstanding job in helping my wife and me. Today, Novenber 20, 2012, I went down to the Fletcher Jones Mercedes Benz Dealer in Newport Beach to get my car changed and to get “Service A.” As always, Mr. Ray Schroeder gave me the best out of the best service. The price for the services beats all the other dealers. I always walk out of that center with a smile thanks to Mr. Ray Schroeder. In my opinion, he definitely should be getting Employee of the Month, because he deserves it! No one is as nice or helpful as this man. I recommend everybody to get service from Mr. Ray Schroeder, and if wanting to buy a Mercedes Benz, to come down to Fletcher Jones Mercedes Benz Dealer at Newport Beach, you won’t regret it. Thank You. More
Great service. Great experience. The smoothest transaction we have gone through with regards to buying a vehicle. Sammy was knowledgable and made the experience a wonderful one. No pressure to buy transaction we have gone through with regards to buying a vehicle. Sammy was knowledgable and made the experience a wonderful one. No pressure to buy. No pressure to select additional and unnecessary features. We gave a price range and he delivered. Would definitely repeat at Fletcher-Jones! More
Paul Gulo was professional, respectful and straight forward. I enjoyed the process and received an unbelievable deal. I definitely recommend buying a car from Paul. I've bought dozens of cars in my li forward. I enjoyed the process and received an unbelievable deal. I definitely recommend buying a car from Paul. I've bought dozens of cars in my life and never enjoyed the process until now. Thank you Paul for your phenomenal customer service and personality. More
James, Brian, and Angel made my new car acquisition the best experience ever! They not only have the best selection, but the best pricing, bar none! They get you exactly what you want and deliver it in a v best experience ever! They not only have the best selection, but the best pricing, bar none! They get you exactly what you want and deliver it in a very professional, no hassle manner. I have been buying Mercedes for over 40 years and have never been happier with any car dealer as I am with Fletcher Jones. This is only my second deal with them, but I would highly recommend them over any other dealer. My local Mercedes dealer not only could not match their deal, but told me that Fletcher Jones would not deliver what they promised when I showed up. That was so untrue. The Sullivan team not only honored the super deal that they promised, but treated me like I was just as important as a Maybach buyer. If you want the best selection, most knowledgable, nicest salesmen, and easiest car leasing or buying experience, call James and Brian. They are simply the very BEST! More
As soon as my boyfriend and I walked into Fletcher Jones we felt welcomed! It was the best experience we have ever had at a Mercedes dealership & we've bought over three Mercedes Benz and now will never buy we felt welcomed! It was the best experience we have ever had at a Mercedes dealership & we've bought over three Mercedes Benz and now will never buy from another dealership. Anthony made us feel so welcomed it didn't feel like we were buying a car it felt like we were becoming friends. He asked about our family we talked about his, we got to know each other and feel comfortable. We were looking at an s550 black on black amazing price but unfortunately it sold as we were in negotiation but Anthony was quick on his feet and got us a great deal on an even better car with outstanding features and a one of a kind color! I feel like it was meant to be!!! & the perks that come with the car are even better! Free car washes, free loner cars with service, free airport shuttles I don't think you can beat anything free! As we waited in the beautiful lounge for Anthony to close the deal every person that worked in Fletcher Jones spoke to us and was so kind and personable. I have never felt so welcome anywhere I've purchased something! The lounge was GREAT we watch the Knicks game and sipped on tea while we waited it was very comfortable. We closed the deal and were soooo happy! Then we got to meet a great guy named Josh! He showed us all the features in our car and how to operate everything. He was so excited he made it even more exciting for us! He delivered our car to San Diego and was a very nice down to earth guy. Everyone at Fletcher Jones gave us grade A customer service and I am willing to drive from San Diego to Newport Beach for a new car, service or just to say hello. Anthony Caposio & Fletcher Jones have customers for life! More
Charlotte did a fantastic job in every aspect. First she worked the portfolio of lease owners and tracked me down to do a flip of a lease. Even though we had moved she kept at it until she found me. Offer worked the portfolio of lease owners and tracked me down to do a flip of a lease. Even though we had moved she kept at it until she found me. Offered me an easy deal for me to accept. She was flexible and we didn't have any typical car salesman tricks or game playing. Very professional. Honored everything she promised. When i went to the dealership everything was ready and was out in 40 minutes. More
I have been involved with James Sullivan and Brian Taber in six different sales/ lease transactions with excellent results. I highly recommend them for purchasing or leasing. I do alot of research / homewor in six different sales/ lease transactions with excellent results. I highly recommend them for purchasing or leasing. I do alot of research / homework before going in and they are always very patient in working through the process in getting to the final number to the point I now "almost" enjoy going in to get a deal done. More
James and Brian surpassed all expectations! I am thrilled with my car! Their care and expertise made this purchase a breeze! My questions were answered clearly and accurately and my car choice was met. I hav with my car! Their care and expertise made this purchase a breeze! My questions were answered clearly and accurately and my car choice was met. I have been a loyal customer for over 9 years and will continute to be! Each time I purchase a car me expectations are more than met! I give James and Brian 5 plus stars! More