Fletcher Jones Motorcars

I am very happy to be given the opportunilty to write a review of the service that I have received from the friendly Fletcher Jones staff. I could not have been more comfortable with the entire process. review of the service that I have received from the friendly Fletcher Jones staff. I could not have been more comfortable with the entire process. I was made to feel at home while I browsed the wide selection of available automobiles. My questions were all clearly answered and this really helped me to make my decision. I looked at several models and decided that the SLK 55 AMG was the right car for me. I was given very complete instructions on the various systems of the car and was invited to come back as often as needed till I was satisfied that I had a complete understanding of what I had been shown. The paperwork process was painless and the associate was friendly and patient. You have gained a customer for life. More

Shelly took great care of me. He listened to exactly what I wanted and accomodated my every wish. I feel like I got a great deal. I am THRILLED with my car and can't stop looking at it. I will absolu what I wanted and accomodated my every wish. I feel like I got a great deal. I am THRILLED with my car and can't stop looking at it. I will absolutely be recommending FJ Mercedes and specifically Shelly Ball. Thanks again! You have a loyal client in me! More

Sophia I got dealership Tommy and Jason were very helpful Sophia I got dealership Tommy and Jason were very helpful in getting started with all the details for the options on the GLK 350. Jason and Tommy mad Sophia I got dealership Tommy and Jason were very helpful in getting started with all the details for the options on the GLK 350. Jason and Tommy made the process of purchasing a new car effortless and when it came down to the financing I felt like we got the best deal. The final paperwork was processed by a girl named Angel who was very professional and very experienced (10 years) she gave us all the warranty options and explained them to us very well. I have never had such ease in purchasing a new car with all the paperwork. Looking forward to our next new car. Sincerely, Steve and Sophia More

I would highly reccomend purchasing a certified pre-owned vehicle from this dealership. I bought a car here for piece of mind knowing that the car had been thoroughly inspected. The purchase process was easy vehicle from this dealership. I bought a car here for piece of mind knowing that the car had been thoroughly inspected. The purchase process was easy and happened quickly. I obtained financing through mercedes and they gave me a fair price on my trade in. They are extremely professional and their prices are definitely competitive. More

Team James Sullivan. Period. I have purchased cars with these consummate professionals for many years. I would not even entertain another dealership. Fletcher Jones Motorcars provides the very best deals these consummate professionals for many years. I would not even entertain another dealership. Fletcher Jones Motorcars provides the very best deals, the very best client service, and the most knowledge about Mercedes-Benz. They personally delivered a 2013 Mercedes-Benz to my driveway this morning. Awesome. More

It's all about Paul Brown! :) I've been following him around from dealership to dealership wherever he goes for all of my MBZ's. Since 2004, I personally have leased 6 cars from him since then, and refer around from dealership to dealership wherever he goes for all of my MBZ's. Since 2004, I personally have leased 6 cars from him since then, and referred probably 8-10 other closed sales to him and will continue to do so. He always delivers on what he says, and treats me and any of my referrals with the utmost respect and integrity. He makes the process swift & fun. More

Everyone on the staff here was amazing, friendly, and great to work with. Ben Baysic is the one of most helpful person here. Pon Shen was perfect as well. I am very happy with this dealership. This is my great to work with. Ben Baysic is the one of most helpful person here. Pon Shen was perfect as well. I am very happy with this dealership. This is my 3rd Mercedes I owned and I been to 2 dealerships and came to a conclusion Flecher Jones in Newport Beach is the best in service. More

Great people to work with and exceptional products. The Great people to work with and exceptional products. The support of these people were excellent. Our business already got quite a few cars from Flet Great people to work with and exceptional products. The support of these people were excellent. Our business already got quite a few cars from Fletcher Jones and will for sure come back for more. More

This dealership has the best customer service I have ever experienced. Shawn new the product he was selling. He help me get out of a very bad car loan that I got from a different Mercedes Dealership and in experienced. Shawn new the product he was selling. He help me get out of a very bad car loan that I got from a different Mercedes Dealership and into an upgraded car and much better lease. More

Did alot of research and shopped around to the MBZ dealers in the area and my far FJ Mercedes was the most professional and best selection. They made the process easy and did not waste my time whic dealers in the area and my far FJ Mercedes was the most professional and best selection. They made the process easy and did not waste my time which I appreciated. More