
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Our salesman, James Sarvey, was truly world class. We enjoyed working with him and love our new car. Mike Govan, in finance, was terrific to work with. Matt Rhoads explained all the new gadgets on my c enjoyed working with him and love our new car. Mike Govan, in finance, was terrific to work with. Matt Rhoads explained all the new gadgets on my car to perfection. What a great team Fletcher Jones has put together. I give them the highest recommendation. More
Customer service was terrific and Mike was very was very knowledge and helpful. We had Called him And told him what model,equipment and color we wanted and he found. Edxoe was very good at explaining t knowledge and helpful. We had Called him And told him what model,equipment and color we wanted and he found. Edxoe was very good at explaining the car. Sincw we already have a 2011 350 E Cabriolet we were familiar with most of the car. More
This is the easiest car buying experience I've ever had. Everyone was very accommodating. All my questions and concerns were answered. I highly recommend this dealership. Everyone was very accommodating. All my questions and concerns were answered. I highly recommend this dealership. More
Team James Sullivan: We cannot begin to tell you how truly exceptional our experience has been with James and Matthew. The high level of service that we received since first speaking with them through truly exceptional our experience has been with James and Matthew. The high level of service that we received since first speaking with them through our latest service appointment has been what one should expect from the Mercedes Benz brand and the Fletcher Jones dealership in particular. This is our second vehicle from this dealership. We are sure to return and will work with no one else but Team James Sullivan. They have epitomized the "Fletcher Jones experience". More
THIS IS OUR THIRD SET OF CARS (2 AT A TIME) WITH FLETCHER JONES DEALERSHIP. WE HAVE ALWAYS DEALT WITH TOMMY TRAN AND HIS TEAM MEMBERS. WE ARE EXTREMELY HAPPY WITH OUR SELECTION. TOMMY HAS ALWAYS BEEN VERY PR JONES DEALERSHIP. WE HAVE ALWAYS DEALT WITH TOMMY TRAN AND HIS TEAM MEMBERS. WE ARE EXTREMELY HAPPY WITH OUR SELECTION. TOMMY HAS ALWAYS BEEN VERY PROFESSIONAL,EXTREMELY HELPFUL AND I CANT SAY ENOUGH OF ALL THE FOLLOW-UP TO MAKE SURE ALL OUR QUESTIONS AND NEEDS ARE TAKEN CARE OF. WE ARE AND WILL CONTINUE TO BE LOYAL CUSTOMERS TO FLETCHER JONES AND TO TOMMY AND ALL MEMBERS OF HIS TEAM. EXCELLENT CUSTOMER SERVICE!!! THANK YOU TOMMY,JASON AND EVERY ONE AT FLETCHER JONES. More
Jason Nhim and Tommy Tran were very helpful in getting the car we wanted. They also were very gracious to our son Leo. I woul;d recommend the dealership and the sales team to friends and family. With a fe the car we wanted. They also were very gracious to our son Leo. I woul;d recommend the dealership and the sales team to friends and family. With a few issues, that i hope will be resolved it was a pleasant experience. More
James and Brian were extremely helpful and professional. This is the second car I have leased with the help of James and Brian. I will continue to use them in the future. This is the second car I have leased with the help of James and Brian. I will continue to use them in the future. More
My wife and I visited Fletcher Jones to 'canvass' prices on a certified pre-owned mercedes benz. This car is intended to replace our mercedes C320 which was 'totalled' when my wife was driving it and a tee on a certified pre-owned mercedes benz. This car is intended to replace our mercedes C320 which was 'totalled' when my wife was driving it and a teenager on DUI smashed the back of our vehicle. We were simply just looking around for cars, in fact, we just came from Lexus, Acura and Toyota dealerships. However, Tommy Tran and Jason Nhim of Fletcher Jones gave us an impressive presentation on what's available within our price range, allowed us to test drive the vehicles we were considering, professionally answered all our concerns and we got hooked. We had no intention of buying a car that day but we went home with a C300 !!! Jason Nhim ably and professionally assisted us with the features of the car and even called us the following day and the days after that to check if we have any questions or concerns with the car. That's excellent after sales service and we highly commend Jason Nhim for that. Keep it up Tommy and Jason !!! More
I have given excellent reviews to the above employees because they have always been professional, friendly, trustworthy, and knowledgeable. My husband and I will always be loyal to them. because they have always been professional, friendly, trustworthy, and knowledgeable. My husband and I will always be loyal to them. More
The best Mercedes dealership excellent customer service and curtious. Fast response and easy close. Great salesperson who know his job and a very nice general manager who cares about the customer not the and curtious. Fast response and easy close. Great salesperson who know his job and a very nice general manager who cares about the customer not the car. I will rate my experience 10 out of 10 as this was an enjoyable experience to buy car. Thanks Eli Abraham More