Fletcher Jones Motorcars

Applied for and garnered an allocation for the new F-Cell. Thomas and Andreas were awesome from start to finish. Its a great feeling to be part of the hydrogen revolution and the entire Fletcher Jon F-Cell. Thomas and Andreas were awesome from start to finish. Its a great feeling to be part of the hydrogen revolution and the entire Fletcher Jones / Mercedes Benz team made the entire process quick, simple and pain free. Go Green... More

This is by far the most pleasant experience I have ever had at any car dealership. When we first walked through Fletcher Jone's door we were immediately great by their friendly receptionists. Christine Nol had at any car dealership. When we first walked through Fletcher Jone's door we were immediately great by their friendly receptionists. Christine Nolen and the General Manager came out just a few minutes later to greet us. I already had a good feeling with Cristine right off the bat. We spent approximately 5 hours there and 4 1/2 hours was spent looking at and testing driving cars. Christine was extremely knowledgeable about all of Mercedes Benz line of vehicles. I was extremely happy when we got down to negotiating a price for the car. Christine and Cush were accommodating with my budget and gave me an amazing deal I couldn't refuse. I would definitely recommend all my friends and family to Fletcher Jones. The service and friendliness was great. 5 stars all the way!!!! Thank you Christine and Kush. Julie Tran More

Your sales persons were great.quick move & proper actions. also the final purchasing process were automated and very smooth. Thank you for the excellent services! I have experienced many deale actions. also the final purchasing process were automated and very smooth. Thank you for the excellent services! I have experienced many dealers of BMW & Lexus in the past,none of them much or exceed your systematized service. From; Kazuo & Fumio Yoshida More

I am pretty tall and went to Fletcher Jones simply to see how I fit in a particular Mercedes. Had it not been for the special attention that I received from Tommy Tran and Jason Nhim, my plan would have been how I fit in a particular Mercedes. Had it not been for the special attention that I received from Tommy Tran and Jason Nhim, my plan would have been to then try on an Audi or Range Rover. Both were so professional and made me feel so comfortable, I left the dealership in a GL 550. I got a dreat deal too! More

I was treated exceptionally well. The staff was kind, considerate and very attentative to making sure my experience at Fletcher Jones was as perfect as possible. considerate and very attentative to making sure my experience at Fletcher Jones was as perfect as possible. More

Great experience, Daniel was most professional. He was helpful and friendly. He got us the best deal with no pressure. great dealership. Would strongly recommend. helpful and friendly. He got us the best deal with no pressure. great dealership. Would strongly recommend. More

My experience at Fletcher Jones was fantastic. Thomas Carnevale was able to find the exact car I wanted and I was able to drive it home that day! My entire car buying experience was easy and enjoyable. I Carnevale was able to find the exact car I wanted and I was able to drive it home that day! My entire car buying experience was easy and enjoyable. I will certainly be a customer for life. More

All I need to say is this place is Excellent ! If you want a New BENZO get it from the most helpful and outstanding sales reps for Mercedes, TOMMY TRAN, JASON NIHM, and ANGEL ROACH ! This is my first ca want a New BENZO get it from the most helpful and outstanding sales reps for Mercedes, TOMMY TRAN, JASON NIHM, and ANGEL ROACH ! This is my first car that i have bought from a dealer brand new ! and let me just say that this great team made me feel very comfortable from day 1 that i stepped in there. At no point did i feel any pressure , If anything they made me look at all options before me choosing the right car. At the end , i went with a 2012 E350 Coupe with all of the works ! I have told all my friends about Team TRAN and with out a doubt I as well as my freinds and fam will all be getting a Mercedes from these group of great people! Now im going for my free Car wash :) More

I just want to say thank you to Tommy Tran and Jason Nhim for a wonderful experience on purchasing my new car. Thank you for treating my husband and I like friends and not just another client. Tommy and Jaso for a wonderful experience on purchasing my new car. Thank you for treating my husband and I like friends and not just another client. Tommy and Jason are the best people I have worked with. I never like going to a car dealership but my experience with Tommy and Jason have been nothing but great. They are so accomadating, hard working, and most important to me they did not pressure me in buying something I was not ready for or did not like! I Highly recommended Tommy and Jason if you ever want to buy a Benz. For sure, we will be back when my husband is ready for his new purchase.. Thanks again! You guys are the best.. Looking foward to seeing you again.. More

My initial experience wasn't so great. I was coming down from Los Angeles to see a vehicle on the internet. I was scheduled a time to visit, and arrived and the vehicle was sold, which was ok, however I did from Los Angeles to see a vehicle on the internet. I was scheduled a time to visit, and arrived and the vehicle was sold, which was ok, however I didn't receive a call saying it was sold. My boyfriend was livid, and Denise Banner turned the experience into a positive purchasing experience. I drove away as a happy owner of a 2006 C230. This is my first purchase. Since my purchase on April 29, 2012, my vehicle has been in the service department approximately 5 times for transmission/ shifting problems. Although the problems have been headaches and an inconvenience, John Derbyshire, (service) and Denise Banner (sales) has really shown what good customer service is all about. More