Fletcher Jones Motorcars

Fletcher Jones is a class act!! First of all, Lorna Farthing is great - She has helped us three times with a European Delivery and assisted with buying other cars - she really cares about us getting th Farthing is great - She has helped us three times with a European Delivery and assisted with buying other cars - she really cares about us getting the right car. Also, that airport parking and car wash are such great perks. Highly Recommend Lorna Farthing and Fletcher Jones. BOB More

Pon Shen was very knowledgable and spent time making sure we were comfortable with our new car. He answered all of our questions and called to follow up the next day to make sure everything was going well w we were comfortable with our new car. He answered all of our questions and called to follow up the next day to make sure everything was going well with our new Mercedes. Pon was very professional, polite and knowledgable. More

I received excellent service from the moment we showed up. Brandon and his team were very professional, patient and knowledgeable. It was probably the least stressful experience. I will definitely recom up. Brandon and his team were very professional, patient and knowledgeable. It was probably the least stressful experience. I will definitely recommend Brandon and his team to any and all our friends and will be coming back for our next purchase. More

Professional, well trained staff. Very helpful, and knowledgeable, answering questions promptly. Help me to find the best value for my trade in process, and appreciated the fact, that I was a returning knowledgeable, answering questions promptly. Help me to find the best value for my trade in process, and appreciated the fact, that I was a returning MB owner. More

I received the best welcome and care that a customer could ask for. I purchased my wives car within 30 minutes of arriving at the door which is unheard of in the automotive industry. The follow up has could ask for. I purchased my wives car within 30 minutes of arriving at the door which is unheard of in the automotive industry. The follow up has been wonderful. I am a customer for life! More

Fletcher Jones - great team work - thank you for taking care of us Arash@ Your team is on the ball. Very pleased with the process and it was fairly painless Kim care of us Arash@ Your team is on the ball. Very pleased with the process and it was fairly painless Kim More

The two Tonys were terrific, esp Tony Pariosi - I hope I've spelled it correctly. He is an exceptional salesman - knowledgeable, personable, never pushy. I always felt he was trying to do the right thing I've spelled it correctly. He is an exceptional salesman - knowledgeable, personable, never pushy. I always felt he was trying to do the right thing by me. Anthony Chandler is a perfect example of great customer service. Passionate, focused, made me feel special instead of one buyer out of 7500 in a year. Angel Roach was a dream to work with as well. Not my first car but clearly the fastest I've ever been in and out of Finance. She explained things thoroughly and clearly. Pon Shen was an excellent demonstrator. Took me on a thorough but logical overview of the functions of the car. Totally knowledgeable on all aspects. This team really convinced me your dealership is something special. I always thought you catered to only the rich, but this team made me feel like I was the most important customer they ever had. I really appreciated, again, how Tony P made me feel. More

Best expereince ever. Left a dealership and didnt feel "dirty". No one on the lot was bothering me. Mike was wonderful as was eric rosenthal on phone, and justin with a follow up fone call. Im a fle "dirty". No one on the lot was bothering me. Mike was wonderful as was eric rosenthal on phone, and justin with a follow up fone call. Im a fletcher jones lifer. Great xperience. Luxury all the way.. VERY HAPPY More

I had the most pleasant sales experience with James Sullivan and his assistant Matthew. Before I even got to the dealership matthew addressed my concerns over the phone so I was aware of what to expect Sullivan and his assistant Matthew. Before I even got to the dealership matthew addressed my concerns over the phone so I was aware of what to expect when I arrived. As soon as I got there, Matthew took me to look at the cars at the other lot. He literally spent hours with my brother and I and was extremely detailed, thorough and polite. Matthew is definitely a star employee! He is kind as can be and never seemed frustrated, nor was he dismissive, despite how many questions I had. Even while I debated between two models he was so patient and broke down the differences between the two and allowed me to test drive both cars so that I could compare them more thoroughly. He was an absolute pleasure to work with, so attentive and hard working. Upon deciding on a vehicle, I was concerned it would be out of my price range but he assured me James would work out the best deal for me. He remained so positive throughout the experience that it made my decision so much easier. James then negotiated a price for me and he was equally as pleasant to work with. Definitely a people person and very straight forward and honest. He made it possible for me to close the deal and drive home my new mercedes benz! At the very end, Matthew still took more time out of his day to show me how to use all of the controls in the car. I was asking very specific questions and he was able to answer all my questions and did not mind going over everything with me twice. He was so awesome, I cannot say enough to express how grateful I am to James Sullivan and his team for giving me this great experience while purchasing my first car! More

Paul Gulo is awesome He is very helpful ingetting a deal done for me. Alexandria is very helpful too and accomodating. I will highly recommend them both to my friends and family. done for me. Alexandria is very helpful too and accomodating. I will highly recommend them both to my friends and family. More