Fletcher Jones Motorcars

Great experience Easy and fast It is wonderful to go Great experience Easy and fast It is wonderful to go into a dealership with no pressure and being able to find the right car for the right price Th Great experience Easy and fast It is wonderful to go into a dealership with no pressure and being able to find the right car for the right price The Hale team is superb More

Fletcher Jones gave me a great deal. The deal was done in 20 mins. Mike was great to work with. I highly recommend him to other potential buyers. 20 mins. Mike was great to work with. I highly recommend him to other potential buyers. More

I have bought many vehicles over the last 40 years including several other Mercedes. The overall experience provided by the Fletcher Jones "Sullivan" team was by far the best my wife and I have ever including several other Mercedes. The overall experience provided by the Fletcher Jones "Sullivan" team was by far the best my wife and I have ever experienced. From our initial contact, through the special ordering and finally the purchase and delivery experience, I can honestly say it was an enjoyable process. More

Everyone from the receptionist to the parts guy Mo, that helped me with a picture of the chrome wheels that I have ordered for my new E350, and of course Lorna and Dale. they are all the reason I have been helped me with a picture of the chrome wheels that I have ordered for my new E350, and of course Lorna and Dale. they are all the reason I have been doing business with you for 25 plus years. Thanks for a great experiance, I have recomended you to countless people. Regards, John More

My experience with Mike and Justin was so enjoyable and easy. I've worked with Mike in the past and will continue to work with him in the future. The level of customer service provided by Mike and Justin easy. I've worked with Mike in the past and will continue to work with him in the future. The level of customer service provided by Mike and Justin made my experience a pleasant one. More

We recently purchased a car from Fletcher Jones and were pleasantly surprised to find how casual yet professional this dealership is. Mike Govan was our salesperson and was a pleasure to work with. He pleasantly surprised to find how casual yet professional this dealership is. Mike Govan was our salesperson and was a pleasure to work with. He was not at all pushy, or aggressive or hard sell. No pressure whatsoever. He was honest and very knowledgeable about out the car and he was always a gentleman who treated us with utmost respect and made buying a car a pleasant experience. He didn't just sell us the car, he even offered his continued help as long as we need it. I would highy recommend Mike and Fletcher Jones. More

Good morning.... I ma dealing with the Fletcher Jones Good morning.... I ma dealing with the Fletcher Jones Mercedes Benz company already more than 10years and I bought so far if not mistaken three cars Good morning.... I ma dealing with the Fletcher Jones Mercedes Benz company already more than 10years and I bought so far if not mistaken three cars and referral two cars for my friend. They are very friendly and honest.... I have very good relation ship with Eric Rosenthal. We became a friend during the deal of my 2005 C230 Kompressor. That is why I recommend all my friends to this dealer. More

Excellent overall experience and Rick Kilekas was fantastic. Vehicle selection was extensive and available for same day drive away. Airport shuttle service is an excellent add on service. fantastic. Vehicle selection was extensive and available for same day drive away. Airport shuttle service is an excellent add on service. More

Dean Pontikos, James Sullivan, Matthew and Brian were all a joy to work with and I would recommend and refer everyone I know to enjoy this same experience at FJ. :) Thank you all again and Happy Holidays! a joy to work with and I would recommend and refer everyone I know to enjoy this same experience at FJ. :) Thank you all again and Happy Holidays!!! More

Stay away from this dealership! They will lie and tell you anything in order to make a sale. I bought a 2012 GLK in November and wanted a tow package installed. They said they could not install a tow pa you anything in order to make a sale. I bought a 2012 GLK in November and wanted a tow package installed. They said they could not install a tow package as part of the purchase price, but that I could have it installed later for an additional cost of approximately $500 and it would only take a day. When I called a couple of weeks later to make an appointment to have the tow package installed on my GLK, I was informed that they would have to order one which would take approximately 2 weeks and that it would cost $2200! When I called to complain I was told they would give me a 15% discount. That is like offering a band aid to someone with a severed leg. How Insulting! I was a loyal customer previously and am really disappointed that they don't value their repeat loyal customers. When I tried to send an email to their General Manager, Garth Blumenthal, the email was rejected. He doesn't have time to listen to how his sales force is deceiving their customers as long as they make the sale. Shame on FJ for blatantly lying to me about the cost of the tow package just to make a sale. Integrity is a terrible thing to lose and this dealership has no integrity! More