
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Overall the people that work at FJM are outstanding. We were made to feel welcome and treated very well.They have a high quality product with Mercedes Benz and represent it well. were made to feel welcome and treated very well.They have a high quality product with Mercedes Benz and represent it well. More
Garth made this experence great , he is thre reason we are coming back to buy another car and recommend him to friends. Thank you Michael Clements are coming back to buy another car and recommend him to friends. Thank you Michael Clements More
Trevor was great to work with. He was honest, made me feel comfortable, and make sure everything moved along smoothly.I definately will recommened him to my friends and family for future car purchases. feel comfortable, and make sure everything moved along smoothly.I definately will recommened him to my friends and family for future car purchases. More
Quality dealership. First class all the way. Sales person listened to what I really wanted and assisted to make it happen. No pressure tactics or hard sell. Would recommend. They have my future business. listened to what I really wanted and assisted to make it happen. No pressure tactics or hard sell. Would recommend. They have my future business. More
I have gone to Fletcher Jones for my last three new Mercedes Benz cars and am overwhelmingly pleased with the great deals I walk away with. I am a very happy and satisfied Fletcher Jones Mercedes Benz Mercedes Benz cars and am overwhelmingly pleased with the great deals I walk away with. I am a very happy and satisfied Fletcher Jones Mercedes Benz driver. I honestly couldn't have asked for an easier or better car buying experience. More
David Nguyen and Tommy Tran are good sale associates. They were a pleasure to work with... very patient and helpful. I would recommend them to family and friends. They were a pleasure to work with... very patient and helpful. I would recommend them to family and friends. More
The employees were friendly and willing to accommodate me as I was making my purchase. I ended up receiving an excellent price for my vehicle and I am very proud to say that Fletcher Jones gave it to me. as I was making my purchase. I ended up receiving an excellent price for my vehicle and I am very proud to say that Fletcher Jones gave it to me. More
My recent experience at Fletcher Jones Mercedes Benz was very good. The dealership is aesthetically pleasing and has very qualified sales representatives. Mike, Denise, and Rhonda displayed a high level of very good. The dealership is aesthetically pleasing and has very qualified sales representatives. Mike, Denise, and Rhonda displayed a high level of professionalism and it continued through the contract signing process. Denise was very patient while demonstrating the technical features and details of the cars interior. More
I enjoyed the experience very much with one exception. As i walked into the lot I was addressed by one of the salesmen from across the lot in a very obnoxious voice asking if i needed something. He never As i walked into the lot I was addressed by one of the salesmen from across the lot in a very obnoxious voice asking if i needed something. He never bothered to leave his little group of salesmen and I guess he figured it was ok to yell across the lot at me. It was very unlike the rest of my experience. After i had purchased a car I went to my other vehicle to get my ins. info and upon return the same salesmen approached me and got very close and said to me "i said do you need something" at which time I replied NO. I continued on my way but was very discussed with the attitude in which i encountered by this individual. Just thoiught you should know. Regards, Robert Anderson More
Nothing has changed regarding my overall experience since the last purchase in 2009. I have actually changed my level of expectations for a dealership since joining the Fletcher Jones family in 2009. In the last purchase in 2009. I have actually changed my level of expectations for a dealership since joining the Fletcher Jones family in 2009. In the past I would normally expect lousy treatment with an annoying sale person's at any other Dealership, Yet at Fletcher it has almost become a standard in which I expect. Every time I visit or make a purchase Everyone treats me with respect, Which makes me feel very comfortable unlike any other Dealers. Staff is second to none. Which is the reason I come back. More