Fletcher Jones Motorcars

Truly this is an outstanding delership and the staff is very professional. However while I like to be informed of all options and extras, I do not like to be subjected to sales presure to sign up for extra very professional. However while I like to be informed of all options and extras, I do not like to be subjected to sales presure to sign up for extra this and extra that. Thanks. More

David Varjoy and Ihab (sorry not sure his last name) took care of us. We had no intention buying the car except to test drive as my Lexus RX 350 has another 18 months lease. However, both David and Ihab wa care of us. We had no intention buying the car except to test drive as my Lexus RX 350 has another 18 months lease. However, both David and Ihab was able accommodate what we were looking for and drive home the new E350. Both of them were more than willing to work with us and was prepared to do whatever they can do to exceed our expectations. I wanted to commend for them to out customers first and build the relationship. I purhcased C300 last year from Ihab and he did a great job back then and he did again with David! Thank you. More

The salesman Vic Goldstein was very knowledgeable and helpful in the whole process of the purchase of the new car. The delivery specialist Joshua Evans was extremely knowledgeable and helpful in setting helpful in the whole process of the purchase of the new car. The delivery specialist Joshua Evans was extremely knowledgeable and helpful in setting up the new car and having everything ready for me. More

Candace- Just wanted to let you know that your Candace- Just wanted to let you know that your persistence and determination paid off! We have a new ML350 from Fletcher Jones!! Rick was gre Candace- Just wanted to let you know that your persistence and determination paid off! We have a new ML350 from Fletcher Jones!! Rick was great and made the process very easy. -William & Aubrie Forero More

Patient and accommodating in dealing with the sale. Detailed information requested about the car was given for easy understanding. I was just trying to look for the best price and was convinced that Fl Detailed information requested about the car was given for easy understanding. I was just trying to look for the best price and was convinced that Fletcher Jones gave me the best price to buy after checking with two other Mercedes dealership earlier. Thank you. More

The best experience ever! They are professional I can tell You that!!! Very nice and friendly people, specially the most helpful and kind Christine Nolden,she is the BEST!!! tell You that!!! Very nice and friendly people, specially the most helpful and kind Christine Nolden,she is the BEST!!! More

My experience with John Baskin, my salesperson, exceeded my expectations in every respect. He is professional, promptly returns calls and emails, and is thorough and detail-oriented. He will receive my bu my expectations in every respect. He is professional, promptly returns calls and emails, and is thorough and detail-oriented. He will receive my business again and again over the coming years. Also, anyone would readily notice that Fletcher Jones Motor Cars is a first-class organization, having well thought out every detail pertaining to customer comfort while waiting for service or anything else -- from free Wi-Fi to fully-equipped coffee lounges and free car washes six days a week. When you walk in the door, you feel like a part of the FJ Mercedes family, and without reservation, I would recommend John and FJ Mercedes to friends, family and colleagues. More

Mike worked an amazing deal. He was able to get my old car paid off and get me into the car of my dreams. It was a no pressure sales environment. He showed every car possible and let me pick exactly wha car paid off and get me into the car of my dreams. It was a no pressure sales environment. He showed every car possible and let me pick exactly what i wanted. The selection of cars was good but it could have been better (most cars had black interior which i hate). Mike worked diligently and came through with a deal that was at the right payment and had the down payment i requested. Mike was able to use every discount available to make the car i wanted, affordable to me, i love my new E350. The dealership is beautiful, clean and modern, my wife and I felt completely comfortable and were asked at least 5 times if we wanted anything to eat or drink. All the finance and sales staff even the receptionist were courteous. i will definitely refer my family and friends to Mike Govan at Fletcher Jones. More

Extremely professional, courteous, and knowledgeable staff who will help you make a decision on which car to get. Very satisfied with the experience and not to mention the car. Highly recommended. staff who will help you make a decision on which car to get. Very satisfied with the experience and not to mention the car. Highly recommended. More

I found the car that was right for me and a salesman who helped me buy the car for what I could afford. I have been looking for a car since 1/2011 from Lag Niguel to Rancho Santa Marg and I found it 3 mile helped me buy the car for what I could afford. I have been looking for a car since 1/2011 from Lag Niguel to Rancho Santa Marg and I found it 3 miles away from home. Arash was very good to work with. He understood what kind of a buyer I was got the job done soothly and quickly. I appreciate a salesman that makes it easier to buy a car. I would recommend Arash and FJ. A+ More