Fletcher Jones Motorcars

Always have a great experience at your dealer.. no complaints. Mike did a great job working the deal for me and getting me in an out as quickly as he could. complaints. Mike did a great job working the deal for me and getting me in an out as quickly as he could. More

I have dealt with John Baskin on 5 new vehicle transactions. John listens carefully to what I have needed in my vehicle purchases and and worked within my budget. I really like John's collaborativ transactions. John listens carefully to what I have needed in my vehicle purchases and and worked within my budget. I really like John's collaborative approach with the Fletcher Jones General Management staff to put together an excellent deal. When you consider all the benefits of Preferred Buyer Program (free unlimited car washes, free airport parking and shuttle, free loaners cars for service) and the quality of all the staff at dealership, they offer great value, amazing customer service and great cars at a fair price. I send all of my friends to John Baskin. More

This dealer invited me to come and see them personally. They did not disappoint and in fact, went out of their way to make my MB acquisition a very pleasant and enjoyable experience. I got the car I wante They did not disappoint and in fact, went out of their way to make my MB acquisition a very pleasant and enjoyable experience. I got the car I wanted! More

Eric Gasteneau Brian Conopask and the team make it seamless. From the first call to driving off the lot. This is my 5th Mercedes from Fletcher Jones. seamless. From the first call to driving off the lot. This is my 5th Mercedes from Fletcher Jones. More

my experience has been and continues to be outstanding. Rick and his support team was knowledgable and ready to help at any moment. I appreciate that they were prepared for me before I walked into the dea Rick and his support team was knowledgable and ready to help at any moment. I appreciate that they were prepared for me before I walked into the dealership. More

I purchased my E430 several year ago. When it was time to replace this vehicle, I know the service has always been outstanding at FJ on my E430....so I came back and they gave me a good deal. to replace this vehicle, I know the service has always been outstanding at FJ on my E430....so I came back and they gave me a good deal. More

I have worked in the quality industry for 25 years and have high expectations when it comes to customer service. Over the past 17 years I have owned and driven 5 BWM 740LI vehicles. I was a loyal BMW owne have high expectations when it comes to customer service. Over the past 17 years I have owned and driven 5 BWM 740LI vehicles. I was a loyal BMW owner!! Last week, on my way home from a meeting, I pulled into Fletcher Jones Mercedes Benz in Newport Beach (in my BMW)to check out their SUVs. I was interested in seeing the vehicles I had been researching on the internet. I met a sales consultant, JB Siribandan...and he was amazing!JB was an excellent listener...he really heard what I was saying. He provided his expert attention and consideration to what I was looking for in a vehicle. No pressure sales...no prodding...no pushing...just pure high quality integrity and professioanlism. It is no wonder I went back several days later and happily drove off in my new dream car...no hassles...fast, efficient and professional. I completed the paperwork and was out of there in short order. Everything went very smoothly and I have found my new home for all vehicle purchases in the future. I will be back!! Thank you JB for your "Knock Your Socks Off" customer service. Thank you Fletcher Jones Mercedes Benz! I am a very happy customer! More

Most fun I ever had buying a car! What a great professional dealership...top of the line! They are really experts, what sold me right away was Brians knowledge of the features of each car, he mad professional dealership...top of the line! They are really experts, what sold me right away was Brians knowledge of the features of each car, he made my selection easy and spent so much time with me and my wife introducing us to all these managers and service people. Even explained to me the warrantee on the tires. Plus lessons on how to use the car, even the cruise control! Its so nice I will recommend the to all my friends, and of course the e350 is amazing! The price was much better than the other dealers, and helped me get extra for my trade too. Why would anybody go any place else, these guys are great. Plus free starbucks too! More

We would like to express our gratitude to Brian Taber for We would like to express our gratitude to Brian Taber for his noble effort. It's a pleasure to deal with such outstanding professional. We would like to express our gratitude to Brian Taber for his noble effort. It's a pleasure to deal with such outstanding professional. Thanks. Olga,Jim Torres More

Denise Banner continues to do a first class job on pairing the perfect car for me. Also, the time at the showroom was effortless as every need was taken care of by Denise in a timely manner from sele pairing the perfect car for me. Also, the time at the showroom was effortless as every need was taken care of by Denise in a timely manner from selecting my car to the time I drove it home. This is my third car from Fletcher Joes and I feel as if I am part of your family. Thank-you for the continued experience. Marla Jann Williams More