Fletcher Jones Motorcars

Mr. John Baskin was a gentleman, kind and very knowledgeable. This was the most positive, pleasant and informative car buying experience I have ever had. He is not your typical salesman. His attit knowledgeable. This was the most positive, pleasant and informative car buying experience I have ever had. He is not your typical salesman. His attitude was that we would find the right car and the right deal. He gave the facts and let me make up my mind. I feel I got a great deal and I am sold on M.B. Kim and the other person I dealt with were pleasant and kind also. More

liked the idea of the test drive. had to go to another lot to get the car we used in the test drive. this ended up being the car we purchased. we did not purchase on the first price offer. we felt the lot to get the car we used in the test drive. this ended up being the car we purchased. we did not purchase on the first price offer. we felt the price was higher than we felt would be fair. Mike came back with a more aggressive price that we agreed to. Jonathan spent a lot of time with us and the car, reviewing the features. He also took the initiative to "bluetooth" our cell phone and added our home address to the navigation. nice touches. More

As soon as we walked into the dealersship we felt very welcomed by Karam. He was highly experienced. Last year I had visited FJ to buy a car and walked out without buying a car. for the simple reason is t welcomed by Karam. He was highly experienced. Last year I had visited FJ to buy a car and walked out without buying a car. for the simple reason is the young man was not able to answer any questions for us. At anyrate we feel very 100% satisfied with the knowledge, friendliness Karam has. We also liked your detailer Ramon he was very good at his job making sure I inspected the car to my expectations. Over all rating Mr. Jones We will be coming back to purchase another car for my husband, and we will highly recommednd FJ Mercedes(Karam) to friends and family. More

I met Mr.Alex Livadas at Fletcher Jones dealership and services that i've got was great and i recommend him to all my friends and relatives for his excellent service. My experience was very good and i h services that i've got was great and i recommend him to all my friends and relatives for his excellent service. My experience was very good and i hope after ending my new lease i get back again and meet with mr. Alex cause of his professionalism. More

I HAVE BOUGHT 6 CARS FROM FLETCHER JONES AND ALL MY EXPERINCES HAVE BEEN GREAT. KAMRAN HAS HELPED ME WITH MY LAST 3 CARS AND HAS ALWAYS DONE A GREAT JOB FOR ME. I DRIVE ABOUT 120 MILES ONE WAY JUST TO EXPERINCES HAVE BEEN GREAT. KAMRAN HAS HELPED ME WITH MY LAST 3 CARS AND HAS ALWAYS DONE A GREAT JOB FOR ME. I DRIVE ABOUT 120 MILES ONE WAY JUST TO PURCHASE FROM FLETCHER JONES. THEY HAVE A GREAT SALES TEAM AND A GREAT SERVICE DEPARTMENT. OH AND BUY THE WAY I DRIVE BY 4 OTHER MERCEDES DEALERSHIPS TO GET TO FLETCHER JONES. THANKS TO ALL THE GREAT PEOPLE AT FLETCHER JONES. RON WOOSTER More

I want to express my thank-you to the professional and friendly assistance that Denise Banner provided me last Friday. I was recently divorced and also fought a serious illness. Her compassion and caring friendly assistance that Denise Banner provided me last Friday. I was recently divorced and also fought a serious illness. Her compassion and caring manner during the entire process and follow-ups since the purchase are much appreciated! Love the new car... my fifth Mercedes, third one from Ms. Banner. Outstanding job, Denise! More

The customer service I received from Mike Govan was exceptional and I will highly recommned him!He was very prepared and efficient. I do recruiting as a responsibility of my postion and recognize incr exceptional and I will highly recommned him!He was very prepared and efficient. I do recruiting as a responsibility of my postion and recognize incredible service heart and work ethic and he has both attributes. I was not planning to purchase a car on the day that I had the appointment and did purchase that day do to his selling skills and being so prepared to have several cars within my price range. I have bought my last 2 cars from you but was not planning on returning due to a previous bad experience. More

My husband I came in to the dealership wanting to get out of a bad loan from another dealer. We were referred to JB and this dealership and very impressed with the friendliness, atmosphere, caring. JB, as of a bad loan from another dealer. We were referred to JB and this dealership and very impressed with the friendliness, atmosphere, caring. JB, as well as the rest of the staff, went above and beyond to get the deal done. We left happy, satisfied, and with a new car!!! More

great experience,everyone is so helpful-i've only had one bad experiencewith fletchers and it had to do with being past off to some one who never followed up on what he said he was going to-name was Paul-but bad experiencewith fletchers and it had to do with being past off to some one who never followed up on what he said he was going to-name was Paul-but every other experiencebeen great -I just deal with Eric and things go right More

Daniel and his assistant were both great, especially his assistant Lorraina. She stayed with me for about 30 minutes teaching me how to program all of the electronic functions of the Satellite Ratio and Nav assistant Lorraina. She stayed with me for about 30 minutes teaching me how to program all of the electronic functions of the Satellite Ratio and Navigation system. It was a difficult decision for me to purchase because of buyers remorse however, Daniel, was persistent and very persusaive. Now I am driving a new Mercedes Benz that I love. More