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Fletcher Jones Motorcars
Newport Beach, CA
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,429 reviews
May 03, 2022
One of the largest inventory in So Cal that offers a wider selection of MB. The dealership is well-organized, and the staff are very courteous and knowledgeable. wider selection of MB. The dealership is well-organized, and the staff are very courteous and knowledgeable. More
by gqtuazon
Employees Worked With
Jin Choi, Payden Evans, Reza Mellati
April 27, 2022
Anthony there is no word to describe your talent and experience You deserve 10 stars and for sure I will buy more Benz from you. Good Job Anthony. Now I know why? Fletcher Jones is the biggest in the c experience You deserve 10 stars and for sure I will buy more Benz from you. Good Job Anthony. Now I know why? Fletcher Jones is the biggest in the country, because the people's that work there care about it and from the finance manager Mr. Jerome to the Delivery Tech Mr. Evans everyone one was TOP NOTCH. Congrats Guys. GOOD JOB you will get a lot of referral from me. Best Regards, Fabio. More
by ITLNFAB
Employees Worked With
Anthony Caruso, Payden Evans, Ramsay Jerome
April 18, 2022
Very efficient process I had a test drive appointment at 09:00 and by 11:00 I was on my way home with my new vehicle washed and fully fueled. Great customer service experience and also nice perks for the l 09:00 and by 11:00 I was on my way home with my new vehicle washed and fully fueled. Great customer service experience and also nice perks for the life of the loan. More
by Ramirezcro
Employees Worked With
Bill Hardy, Payden Evans
April 17, 2022
Ali who was helping on us on our recent purchase car was so helpful and informative. He was the best. We really enjoyed working with him and definitely recommend him and the Fletcher Jones to our friends. so helpful and informative. He was the best. We really enjoyed working with him and definitely recommend him and the Fletcher Jones to our friends. More
by Asgari
Employees Worked With
Kamran Tabesh, Ali Mehrina
April 13, 2022
We've been buying Mercedes Benz vehicles since 1997 and deal exclusively with this dealership because of the outstanding treatment and service from Jon Derbyshire. Any dealership can sell you the car but h deal exclusively with this dealership because of the outstanding treatment and service from Jon Derbyshire. Any dealership can sell you the car but how you're treated after is the most important buying decision for us. His knowledge and follow up are outstanding and he is a genuine joy to deal with, unlike too many service providers that act like they are doing you a favor doing their jobs poorly. Go see Jon. More
by D. O'Neill
Employees Worked With
Jon Derbyshire
April 09, 2022
Great Experience! Very happy with my car and the team at Fletcher Jones was knowledgeable and professional and pleasant to deal with. Very happy with my car and the team at Fletcher Jones was knowledgeable and professional and pleasant to deal with. More
by mkeredditt
Employees Worked With
Brian Truong, Kevin Sierra, Reza Mellati
April 09, 2022
Very pleased with entire experience. Salesman was attentive, knowledgeable and professional. Support personnel were very competent. Facility is very impressive. Would definitely recomme Salesman was attentive, knowledgeable and professional. Support personnel were very competent. Facility is very impressive. Would definitely recommend this dealership. More
by Dwize1
Employees Worked With
Rick Kilekas, Han Leef
April 09, 2022
Our 3rd vehicle from you. Jamal was wonderful. He made the experience as enjoyable as could be. Very professional and a kind respectful manner. Also I want to commend Payden. Jamal was wonderful. He made the experience as enjoyable as could be. Very professional and a kind respectful manner. Also I want to commend Payden. .came to my home on his day off to teach me how to use our S580. And our new GLA45s. Both great Reps. for Mercedes’. Thank you More
by Nick
Employees Worked With
Payden Evans, Jamel Stewart
