Fletcher Jones Motorcars

Mike McMullen from Fletcher Jones Mercedes Newport Beach made buying a Mercedes a real pleasure. Unlike other "salesmen" Mike wanted to match me to the mercedes that would truly suit me. And "wow" did he su made buying a Mercedes a real pleasure. Unlike other "salesmen" Mike wanted to match me to the mercedes that would truly suit me. And "wow" did he succeed. I purchased an '08 CLS 63AMG with very low miles for much less than was being offered anywhere else in the southwest. So not only did I receive exceptional customer service from Mike and the entire Fletcher Jones team but I was contacted by Mike when the "perfect" AMG arrived on their lot AND given a screaming deal!! Fletcher Jones has the largest inventory of new and used Mercedes in the southwest. Combine this fact with their exceptional customer service and you will be extremely pleased with your next Mercedes purchase from Fletcher Jones Mercedes Newport Beach. Thank you Mike, your vast knowledge of the mercedes line helped me purchase the Benz of my dreams! Sincere thanks, Dr. Michael McLaughlin More

My initial visit was not very good with Alli and his manager. I felt like I was not treated with a respect for my time or as if I was not serious about buying a car. My second visit was EXCELLENT. manager. I felt like I was not treated with a respect for my time or as if I was not serious about buying a car. My second visit was EXCELLENT. I was treated with first class service and even better, first class honesty, from Chris and his manager. I have just "converted" from a Crevier person and a BMW person to a Fletcher Jones person and a Mercedes person. My BMW was bought back by BMW as a Lemon -- the 2nd in a row. I had bought 3 cars from Crevier. My girlfriend bought her car from FJ. I hope that this will be the start of a long relationship with FJ. Thanks again for giving me Chris Meyers as my salesperson and for giving me a very fair deal -- and more importantly, treating me w/honest and respect. More

I was very pleased with the service and attention that was provided me by Mike McMullen. I was ready to walk away, not because of any problem but that the cost and terms were just too rich for me at this was provided me by Mike McMullen. I was ready to walk away, not because of any problem but that the cost and terms were just too rich for me at this time and I was going to wait for a certified preowned E350 that would come in this April or May or June. Mike sold me my last E and I was predisposed to purchase my next from him. Mike then sharpened his pencil on the price, worked with me on the most for my trade in and found very favorable financing. After review of this and the fact that the exact car I wanted (all the options I wanted without any of the ones I didn’t) in the color combination I wanted was on your lot, I reached a little further and we made the deal. I have referred friends to Mike in the past and will do so in the future. I enjoyed driving my car to work this morning. More

Arash is a very decent person and provides great customer service. God Bless him and his family. I have known him for several years. I always look for him to purchase cars because he will never mis guide me service. God Bless him and his family. I have known him for several years. I always look for him to purchase cars because he will never mis guide me and will provide the best service. I wish him much success in life. More

I have leased two new cars from Thomas Carnevale. I just purchased the second leased car, a 2007 E-350. He has given me the BEST AND MOST GRACIOUS personal service I have ever received anywhere. His assis purchased the second leased car, a 2007 E-350. He has given me the BEST AND MOST GRACIOUS personal service I have ever received anywhere. His assistant, Andreas, has also been totally available, and so willing to instruct me as to how to use all of the automated features on the car. (I hate to read the directions.) I have been more than pleased with the performance of both cars. I would recommend Fletcher Jones to anyone shopping for a Mercedes, and in particular, Thomas Carnevale. He is simply the best!!!! More

Yes! I will definitely recommend this dealership to everyone who's interested in buying a Mercedes. I really felt comfortable dealing with Denise. From the moment when I started to fill out application everyone who's interested in buying a Mercedes. I really felt comfortable dealing with Denise. From the moment when I started to fill out application forms, following necessary paperworks, to giving out figures, corresponding through emails, and follow-up phone calls. She was on top of everything in every way. And even when I already got the car, she still called me to check if I was enjoying my new car. I am certain that she did a wonderful job in getting me my car. Thank you for the great experience. More

It has always been our experience with Fletcher Jones that keeps us coming back. We've tried other dealerships (House Of Imports & Walters) but nobody exceeds Fletcher Jones service, personnel, and price that keeps us coming back. We've tried other dealerships (House Of Imports & Walters) but nobody exceeds Fletcher Jones service, personnel, and price. If you are looking for the most out of your purchase, than make sure to stop at Fletcher Jones Motorcars... The Best,,, More

The experience at Fletcher and with Joey Gulo was quite enjoyable for shopping for a new automobile. Joey was very knowledgeable about the car and it's capabilities. He was responsive to various question enjoyable for shopping for a new automobile. Joey was very knowledgeable about the car and it's capabilities. He was responsive to various questions and the follow up after the visit was appropriate. He delivered the car to our home in Malibu, went through all of the features of the car, set up my cell phone and garage door opener. I am very impressed with the service at this point. More

I have dealt with Fletcher Jones for many years. They ahve always been professional and efficient at whatever they do. They also find a way to satisfy your needs. I have referred them to many of my frien ahve always been professional and efficient at whatever they do. They also find a way to satisfy your needs. I have referred them to many of my friends. This is the 6th car I have purchased from them and have enjoyed each one. More

We just wrote a letter to everyone at Fletcher Jones Motorcars expressing our delight with every aspect of our car buying experience yesterday. What a pleasure working with the Alex Livadas Team and es Motorcars expressing our delight with every aspect of our car buying experience yesterday. What a pleasure working with the Alex Livadas Team and especially Trevor Wightman, Rick O'Bryan in Finance and Matthew Rhoades who showed us how to operate all the bells and whistles on the car. We were really impressed with everyone and how great we were treated as new clients. We left so happy and felt we got a terrific deal and have never had such superior service from any other dealership like we had at Fletcher Jones! Many thanks to everyone we came in contact with and let them know they have clients for life with us! Sincerely, Gina Sullivan & Chef Jean Louis Jalouneix, Rancho Mirage, CA More