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Fletcher Jones Motorcars

Newport Beach, CA

4.4
2,433 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world. Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.* Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services. Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking. *From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,433 reviews

September 21, 2010

The sales person Mr.Lee was unfriendly, rude, unhelpful. He had on thing on his mind which was to sell the car at all cost. i shall never recommend him to anyone. Otherwise I am happy with FJ Dealership More

by benbazargani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joon lee
September 21, 2010

the moment I get in Fletcher Johes I feel different. the surrounding is different and very nice. I have a very good experience with Ihab Eldumiate he really works hard and the same time makes sure I am tak More

by mfadaiefard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2, Ihab Eldumiate
September 13, 2010

This dealership worked very hard to get me into the car I wanted for the price that I could afford. I had a bad experience at a local BMW dealer earlier this year. I must say Fletcher Jones is by far the bes More

by mwright27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lopez, and his associate Andreas
September 11, 2010

Sales person knew nothing about the car. Made false promises. We also referred a friend who bought a E350 but they never sent us the $500 referral as stated on their website. We contacted them about th More

by Stevemorvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Hamid
September 09, 2010

James Sullivan and Brian Taber provided our family with a superior customer buying experience at Fletcher Jones Motorcars, Newport Beach. They were extremely professional, courteous and knowledgeable and we More

by Ariane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sullivan & Brian Taber, James Sullivan
September 09, 2010

I want to inform you on the Outstanding customer service that was provided by Mike Mcmullen and Jonathan Diersing. My daughters and I had a wonderful time while purchasing my SL 550. I will refer all of my More

by joyceajames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diersing & Mike Mcmullen , Mike McMullen
September 06, 2010

A truly wonderful experience in buying a car. From finding exactly the vehicle we asked for to providing the best possible price, FJ sales agent Arash Hashemi should get an A+! Arash went out of his More

by gdelong
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Hashemi , Arash Hashemi
August 31, 2010

My husband and I came into the dealership hoping to get me into my dream car of a Mercedez SLK 300 or 350. Never thought the price would be where we needed and never thought I would drive off the lot in m More

by Shari Foldesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Baskin
August 30, 2010

Dean made the process seamless and fun. I am 100% satisfied with his help. Also, I worked with Matthew, who walked me through my vehicle before I drove it off the lot. He was friendly and incredibly More

by Mayfieldkatie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Matthew, Dean Pontikos
August 30, 2010

Their rate(4.95%) on financing is really high compared to the Mercedes Anaheim (2.99%). My 2 sisters bought their C300 in Anaheim dated 8/22/10 and 8/29/10--and they both got 2.99% on the financing. I like More

by cuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Livadas, Alex Livadas
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