
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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James Sullivan and Brian Taber provided our family with a superior customer buying experience at Fletcher Jones Motorcars, Newport Beach. They were extremely professional, courteous and knowledgeable and we superior customer buying experience at Fletcher Jones Motorcars, Newport Beach. They were extremely professional, courteous and knowledgeable and we will recommend the Sullivan Team to our friends and family in the future! More
I want to inform you on the Outstanding customer service that was provided by Mike Mcmullen and Jonathan Diersing. My daughters and I had a wonderful time while purchasing my SL 550. I will refer all of my that was provided by Mike Mcmullen and Jonathan Diersing. My daughters and I had a wonderful time while purchasing my SL 550. I will refer all of my friends and relatives to your dealer ship. Thanks for a wonderful experience. Joyce James More
A truly wonderful experience in buying a car. From finding exactly the vehicle we asked for to providing the best possible price, FJ sales agent Arash Hashemi should get an A+! Arash went out of his finding exactly the vehicle we asked for to providing the best possible price, FJ sales agent Arash Hashemi should get an A+! Arash went out of his way to make sure our family was taken care of. Gregg and Evette DeLong More
My husband and I came into the dealership hoping to get me into my dream car of a Mercedez SLK 300 or 350. Never thought the price would be where we needed and never thought I would drive off the lot in m me into my dream car of a Mercedez SLK 300 or 350. Never thought the price would be where we needed and never thought I would drive off the lot in my dream car. I ABSOLUTELY love my new car and would recommend John to anyone. He was the ultimate professional and I truly felt he wanted to get me in that car. I can say with certainity that I will pass John's card along to my friends and I absolutely will recomment Fletcher Jones as my dealership of choice. I have leased many cars and can say that this was the best experience I have ever had! I thank-you and your staff and I look forward to my next purchase! Who knows, my husband and I have another lease up next July!! Thank-you and job well done by every single person we came in contact with! Best Regards, Shari Foldesi More
Their rate(4.95%) on financing is really high compared to the Mercedes Anaheim (2.99%). My 2 sisters bought their C300 in Anaheim dated 8/22/10 and 8/29/10--and they both got 2.99% on the financing. I like the Mercedes Anaheim (2.99%). My 2 sisters bought their C300 in Anaheim dated 8/22/10 and 8/29/10--and they both got 2.99% on the financing. I like the customer service of Mr. Alex Livadas--he is very professional, a very nice man and know how to take care of his customer. More
Dean made the process seamless and fun. I am 100% satisfied with his help. Also, I worked with Matthew, who walked me through my vehicle before I drove it off the lot. He was friendly and incredibly satisfied with his help. Also, I worked with Matthew, who walked me through my vehicle before I drove it off the lot. He was friendly and incredibly informative. I give the employees and the dealership the highest marks in regards to customer service and customer satisfaction. More
I am very appreciated for Mr. Alex Livadas's reception by him-self, kind guidance and accompany all the proceures of new car selection of purchase and fully assistance for my first time experience buying new him-self, kind guidance and accompany all the proceures of new car selection of purchase and fully assistance for my first time experience buying new car of Mercedes Benz at Fletcher Jones Motorcars. More
The entire staff was very helpful, honest and quite efficient. This was by far the best car shopping and purchase experience that our family has had. We were all very impressed by the professionalism efficient. This was by far the best car shopping and purchase experience that our family has had. We were all very impressed by the professionalism. Arash and Ed were very helpful in the final price negotiations for both cars we purchased. The rest of the staff were also both helpful and very efficient. More
I would recommend Fletcher Jones to anyone. They have yet to fail me in customer service and class. The employees are very pleasant, always welcoming you and saying, "Hi" when they don't even know you. Paul to fail me in customer service and class. The employees are very pleasant, always welcoming you and saying, "Hi" when they don't even know you. Paul Brown has serviced me for 9 years, I wouldn't ever trade or buy my car with anyone else. I always received #1 service, customer service and loyalty from Paul. He is one of the greatest guys, as a person and sales person. Fletcher Jones is very lucky to have such an incredible, reputable, and well respected person in their office. Thank you again Paul for your absolute, prime service and dedication. More
This is my fourth or fitfth transaction with Thomas and Andreas. They are great ambassadors for the dealership, no pressure, very knowledgable about your product and work diligently in getting you into the Andreas. They are great ambassadors for the dealership, no pressure, very knowledgable about your product and work diligently in getting you into the car that is best suited for you. This was my first time meeting Angel and I have to say what a relief, as the "closer finance" desk was not very pleasant before where high pressure was applied for after market products that in some cases posed a question of the vehicles quality as delivered. Jessica is very pleasant as well, and accomodated my difficult schedule many times. I love my new E550, and I loved the one that I turned in so I give your dealership a 5 - Great in all regards, which was earned for you by your people. I am also glad to see the new construction, so that you are adding money and jobs to our local enconomy. David Hendryx More