
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,433 reviews
The sales person Mr.Lee was unfriendly, rude, unhelpful. He had on thing on his mind which was to sell the car at all cost. i shall never recommend him to anyone. Otherwise I am happy with FJ Dealership He had on thing on his mind which was to sell the car at all cost. i shall never recommend him to anyone. Otherwise I am happy with FJ Dealership and have been purchasing cars from them for the last 20 years. More
the moment I get in Fletcher Johes I feel different. the surrounding is different and very nice. I have a very good experience with Ihab Eldumiate he really works hard and the same time makes sure I am tak surrounding is different and very nice. I have a very good experience with Ihab Eldumiate he really works hard and the same time makes sure I am taken care of. I totally recommend my friends and family to come here. The Way you buy a car is totally different experience. More
This dealership worked very hard to get me into the car I wanted for the price that I could afford. I had a bad experience at a local BMW dealer earlier this year. I must say Fletcher Jones is by far the bes wanted for the price that I could afford. I had a bad experience at a local BMW dealer earlier this year. I must say Fletcher Jones is by far the best when it comes to customer service and satisfaction. More
Sales person knew nothing about the car. Made false promises. We also referred a friend who bought a E350 but they never sent us the $500 referral as stated on their website. We contacted them about th promises. We also referred a friend who bought a E350 but they never sent us the $500 referral as stated on their website. We contacted them about the referral twice and they never bother to respond. Sales person also never walked thru the car and just dumped the car on us after the sale. We had to use the internet to find out how to program the garage opener. More
James Sullivan and Brian Taber provided our family with a superior customer buying experience at Fletcher Jones Motorcars, Newport Beach. They were extremely professional, courteous and knowledgeable and we superior customer buying experience at Fletcher Jones Motorcars, Newport Beach. They were extremely professional, courteous and knowledgeable and we will recommend the Sullivan Team to our friends and family in the future! More
I want to inform you on the Outstanding customer service that was provided by Mike Mcmullen and Jonathan Diersing. My daughters and I had a wonderful time while purchasing my SL 550. I will refer all of my that was provided by Mike Mcmullen and Jonathan Diersing. My daughters and I had a wonderful time while purchasing my SL 550. I will refer all of my friends and relatives to your dealer ship. Thanks for a wonderful experience. Joyce James More
A truly wonderful experience in buying a car. From finding exactly the vehicle we asked for to providing the best possible price, FJ sales agent Arash Hashemi should get an A+! Arash went out of his finding exactly the vehicle we asked for to providing the best possible price, FJ sales agent Arash Hashemi should get an A+! Arash went out of his way to make sure our family was taken care of. Gregg and Evette DeLong More
My husband and I came into the dealership hoping to get me into my dream car of a Mercedez SLK 300 or 350. Never thought the price would be where we needed and never thought I would drive off the lot in m me into my dream car of a Mercedez SLK 300 or 350. Never thought the price would be where we needed and never thought I would drive off the lot in my dream car. I ABSOLUTELY love my new car and would recommend John to anyone. He was the ultimate professional and I truly felt he wanted to get me in that car. I can say with certainity that I will pass John's card along to my friends and I absolutely will recomment Fletcher Jones as my dealership of choice. I have leased many cars and can say that this was the best experience I have ever had! I thank-you and your staff and I look forward to my next purchase! Who knows, my husband and I have another lease up next July!! Thank-you and job well done by every single person we came in contact with! Best Regards, Shari Foldesi More
Dean made the process seamless and fun. I am 100% satisfied with his help. Also, I worked with Matthew, who walked me through my vehicle before I drove it off the lot. He was friendly and incredibly satisfied with his help. Also, I worked with Matthew, who walked me through my vehicle before I drove it off the lot. He was friendly and incredibly informative. I give the employees and the dealership the highest marks in regards to customer service and customer satisfaction. More
Their rate(4.95%) on financing is really high compared to the Mercedes Anaheim (2.99%). My 2 sisters bought their C300 in Anaheim dated 8/22/10 and 8/29/10--and they both got 2.99% on the financing. I like the Mercedes Anaheim (2.99%). My 2 sisters bought their C300 in Anaheim dated 8/22/10 and 8/29/10--and they both got 2.99% on the financing. I like the customer service of Mr. Alex Livadas--he is very professional, a very nice man and know how to take care of his customer. More