Fletcher Jones Motorcars

I am very appreciated for Mr. Alex Livadas's reception by him-self, kind guidance and accompany all the proceures of new car selection of purchase and fully assistance for my first time experience buying new him-self, kind guidance and accompany all the proceures of new car selection of purchase and fully assistance for my first time experience buying new car of Mercedes Benz at Fletcher Jones Motorcars. More

The entire staff was very helpful, honest and quite efficient. This was by far the best car shopping and purchase experience that our family has had. We were all very impressed by the professionalism efficient. This was by far the best car shopping and purchase experience that our family has had. We were all very impressed by the professionalism. Arash and Ed were very helpful in the final price negotiations for both cars we purchased. The rest of the staff were also both helpful and very efficient. More

I would recommend Fletcher Jones to anyone. They have yet to fail me in customer service and class. The employees are very pleasant, always welcoming you and saying, "Hi" when they don't even know you. Paul to fail me in customer service and class. The employees are very pleasant, always welcoming you and saying, "Hi" when they don't even know you. Paul Brown has serviced me for 9 years, I wouldn't ever trade or buy my car with anyone else. I always received #1 service, customer service and loyalty from Paul. He is one of the greatest guys, as a person and sales person. Fletcher Jones is very lucky to have such an incredible, reputable, and well respected person in their office. Thank you again Paul for your absolute, prime service and dedication. More

Out of all the people in the Fletcher Jones Mercedes Benz Out of all the people in the Fletcher Jones Mercedes Benz Dealer that is located in Newport Beach, Mr. Ray Schroeder has been the biggest and bes Out of all the people in the Fletcher Jones Mercedes Benz Dealer that is located in Newport Beach, Mr. Ray Schroeder has been the biggest and best help for me. My first time having to have service was because of a flat tire from my vechile. No one wanted to help me because the service fee was too cheap at only 30 dollars. Mr. Ray Schroeder, however, was the first employee that helped me. After that, he was considered the best service employee that helped me. After a few months, I needed "Service A" and I knew just who to go to: Mr. Ray Schroeder. He's the one that has given me the best service that I have ever had or seen. The best out of all the other dealers. In my point of view, when any of my friends from work want to buy a Mercedes Benz, I will referr the Fletcher Jones Mercedes Benz Dealer in Newport Beach and when they need service I will referr them to Mr. Ray Schroeder. This is truly the number one Fletcher Jones Mercedes Benz Dealer in Orange County. Thank you. Vi Trinh, Loan Nguyen More

This is my fourth or fitfth transaction with Thomas and Andreas. They are great ambassadors for the dealership, no pressure, very knowledgable about your product and work diligently in getting you into the Andreas. They are great ambassadors for the dealership, no pressure, very knowledgable about your product and work diligently in getting you into the car that is best suited for you. This was my first time meeting Angel and I have to say what a relief, as the "closer finance" desk was not very pleasant before where high pressure was applied for after market products that in some cases posed a question of the vehicles quality as delivered. Jessica is very pleasant as well, and accomodated my difficult schedule many times. I love my new E550, and I loved the one that I turned in so I give your dealership a 5 - Great in all regards, which was earned for you by your people. I am also glad to see the new construction, so that you are adding money and jobs to our local enconomy. David Hendryx More

Excellent customer service. Excellent quality and selection of cars! I was surprised that everyone was treated like you're important (like Kobe) and sales working really hard to get you a Mercedes th selection of cars! I was surprised that everyone was treated like you're important (like Kobe) and sales working really hard to get you a Mercedes that's right for you... price will always be an issue for everyone (maybe not for the rich and famous) but your sales staff like Dean is an excellent example of what a sales should be... quick and straight-forward getting customers the best price they can afford and still have GP for the company. thank you for a great experience! I love my car! Tpetitt More

I HAVE HAD MY PREVIOUS CAR SERVICED FOR THE LAST 5 YEARS AT YOUR DEALERSHIP AND WAS IMPRESSED WITH ATTENTION TO DETAIL. WHEN SHOPPING FOR ANOTHER CAR, YOU STAND OUT HANDS DOWN ABOVE THE REST OF THE DEALER AT YOUR DEALERSHIP AND WAS IMPRESSED WITH ATTENTION TO DETAIL. WHEN SHOPPING FOR ANOTHER CAR, YOU STAND OUT HANDS DOWN ABOVE THE REST OF THE DEALERSHIPS IN THE SURROUNDING AREA. I LOOK FORWARD TO SEVERAL YEARS OF BUSINESS WITH YOU. More

Eric and the staff took the time to indruduce us to our new car and to their facility. There was no haggeling over the price and we are very happy with our purchase price. Fletcher-Jones truely mad this new car and to their facility. There was no haggeling over the price and we are very happy with our purchase price. Fletcher-Jones truely mad this an enjoyable experience. We will be back for our next car and would highly recommend Eric and Fletcher-Jones. More

I decided to trade my car in for a pre owned automobile and James explained all the options available to me which I greatly appreciated and I chose the lease option which is the best way to go in my situat and James explained all the options available to me which I greatly appreciated and I chose the lease option which is the best way to go in my situation. He was friendly, knowledgable, and treated me and my fiance' like we were VIP. He and his assistant were very helpful and I enjoyed my experience at Fletcher Jones' dealership. I will refer others looking to purchase a Mercedes to James. Thanks, Rebecca Bolander More

Thomas Carnevale is the reason I keep coming back to Fletcher Jones. Thomas is one of a kind who always looks out for the best interest of the client. He is fair, honest, smart, articulate and makes i Fletcher Jones. Thomas is one of a kind who always looks out for the best interest of the client. He is fair, honest, smart, articulate and makes it a painless process. Thanks to Andreas who is always on top of his game with the latest in technology and making it right the first time. Thank you! Monika Parks More