Fletcher Jones Motorcars

Out of all the people in the Fletcher Jones Mercedes Benz Out of all the people in the Fletcher Jones Mercedes Benz Dealer that is located in Newport Beach, Mr. Ray Schroeder has been the biggest and bes Out of all the people in the Fletcher Jones Mercedes Benz Dealer that is located in Newport Beach, Mr. Ray Schroeder has been the biggest and best help for me. My first time having to have service was because of a flat tire from my vechile. No one wanted to help me because the service fee was too cheap at only 30 dollars. Mr. Ray Schroeder, however, was the first employee that helped me. After that, he was considered the best service employee that helped me. After a few months, I needed "Service A" and I knew just who to go to: Mr. Ray Schroeder. He's the one that has given me the best service that I have ever had or seen. The best out of all the other dealers. In my point of view, when any of my friends from work want to buy a Mercedes Benz, I will referr the Fletcher Jones Mercedes Benz Dealer in Newport Beach and when they need service I will referr them to Mr. Ray Schroeder. This is truly the number one Fletcher Jones Mercedes Benz Dealer in Orange County. Thank you. Vi Trinh, Loan Nguyen More

Excellent customer service. Excellent quality and selection of cars! I was surprised that everyone was treated like you're important (like Kobe) and sales working really hard to get you a Mercedes th selection of cars! I was surprised that everyone was treated like you're important (like Kobe) and sales working really hard to get you a Mercedes that's right for you... price will always be an issue for everyone (maybe not for the rich and famous) but your sales staff like Dean is an excellent example of what a sales should be... quick and straight-forward getting customers the best price they can afford and still have GP for the company. thank you for a great experience! I love my car! Tpetitt More

I HAVE HAD MY PREVIOUS CAR SERVICED FOR THE LAST 5 YEARS AT YOUR DEALERSHIP AND WAS IMPRESSED WITH ATTENTION TO DETAIL. WHEN SHOPPING FOR ANOTHER CAR, YOU STAND OUT HANDS DOWN ABOVE THE REST OF THE DEALER AT YOUR DEALERSHIP AND WAS IMPRESSED WITH ATTENTION TO DETAIL. WHEN SHOPPING FOR ANOTHER CAR, YOU STAND OUT HANDS DOWN ABOVE THE REST OF THE DEALERSHIPS IN THE SURROUNDING AREA. I LOOK FORWARD TO SEVERAL YEARS OF BUSINESS WITH YOU. More

Eric and the staff took the time to indruduce us to our new car and to their facility. There was no haggeling over the price and we are very happy with our purchase price. Fletcher-Jones truely mad this new car and to their facility. There was no haggeling over the price and we are very happy with our purchase price. Fletcher-Jones truely mad this an enjoyable experience. We will be back for our next car and would highly recommend Eric and Fletcher-Jones. More

I decided to trade my car in for a pre owned automobile and James explained all the options available to me which I greatly appreciated and I chose the lease option which is the best way to go in my situat and James explained all the options available to me which I greatly appreciated and I chose the lease option which is the best way to go in my situation. He was friendly, knowledgable, and treated me and my fiance' like we were VIP. He and his assistant were very helpful and I enjoyed my experience at Fletcher Jones' dealership. I will refer others looking to purchase a Mercedes to James. Thanks, Rebecca Bolander More

Thomas Carnevale is the reason I keep coming back to Fletcher Jones. Thomas is one of a kind who always looks out for the best interest of the client. He is fair, honest, smart, articulate and makes i Fletcher Jones. Thomas is one of a kind who always looks out for the best interest of the client. He is fair, honest, smart, articulate and makes it a painless process. Thanks to Andreas who is always on top of his game with the latest in technology and making it right the first time. Thank you! Monika Parks More

The sales associate, JB Siribandan and management staff,Brent were very helpful and friendly. We came in looking for the GL550 and found what we wanted, bought it and are very please with our decisio staff,Brent were very helpful and friendly. We came in looking for the GL550 and found what we wanted, bought it and are very please with our decision. The sales assistant Matthew Rhoads was very knowledgeable and accommodating. Angel, in finance was quick, thorough and courteous. I love my new car! More

Absolutely the BEST experience purchasing a car I have ever had. From the second I stepped onto the lot every person I encountered was helpful, pleasant, and overall professional. They discussed options w ever had. From the second I stepped onto the lot every person I encountered was helpful, pleasant, and overall professional. They discussed options with me, took my old vehicle and set me up with a gorgeous new Mercedes. They took my budget into consideration and gave me the best deal possible. Better yet, my payment only went up $20 from my old car to me new Mercedes. I would recommend Fletcher Jones to anyone in the market for a new vehicle, luxury or otherwise. Build quality and feel are just unreal in comparison any other vehicle I have ever owned. More

Rick bent over backwards for us and made our buying experience a pleasure. He explained clearly and concisely all our options and helped us to leave with the perfect car and without any worry or pressu experience a pleasure. He explained clearly and concisely all our options and helped us to leave with the perfect car and without any worry or pressure. Every experience at any other dealership in our history of car buying pales in comparison to the level of quality service we received by Rick and all the staff at Fletcher Jones. More

oustanding service and cooperation, I have never bough a car in One hour, an example of customer care and undrestanding of a person needs. my congratulations to excelent service and respect to the customer car in One hour, an example of customer care and undrestanding of a person needs. my congratulations to excelent service and respect to the customer , a lot of dealers talk about this , but this guys perform! Gustavo R. Martinez president Conquest Industries . More