Fletcher Jones Motorcars

The environment is comfortable and teamwork effort is super, they explain the options, negotiate the transaction and do paper work in a very low pressure and timely basis. The requirement of 250 charact super, they explain the options, negotiate the transaction and do paper work in a very low pressure and timely basis. The requirement of 250 characters for this survey to be accepted, is very silly. I said it all in the first sentence. More

Fletcher Jones' sale staff (specially Mr. Gastineau) have allways make us feel confident on getting the best deal, no pressure to buy, and welcome. Mr. Gastineau, his assistant Eddie, and Jason K. are super allways make us feel confident on getting the best deal, no pressure to buy, and welcome. Mr. Gastineau, his assistant Eddie, and Jason K. are superstar sales associates!!! Thank you for great customer service. More

Paul. I just want to thank you for all the wonderful Paul. I just want to thank you for all the wonderful help and service that you have provided to me. Paul and jis team are the best!!!!! Couple ye Paul. I just want to thank you for all the wonderful help and service that you have provided to me. Paul and jis team are the best!!!!! Couple year ago, I bought a car from you and last year, I bought another car from other sales person which I did not like that much. This time, I have chance again to purchased the car from you and I really thank you for that. I really enjoy it ! Johnny Shen More

This was by far our best experience with a vehicle in our This was by far our best experience with a vehicle in our 29 years of marriage. We normally purchase our vehicles and this time we thought we wou This was by far our best experience with a vehicle in our 29 years of marriage. We normally purchase our vehicles and this time we thought we would try leasing. I have to say that Mike listened to what we were requesting and delivered everything we asked for. His Assistant Jonathan Diersing was a pure pleasure to work with. Jonathan drove us around and let us test drive all the vehicles that we had discussed test driving with Mike. Jonathan was very kind, friendly and knowledgable in showing us how to operate the vehicle. His personality is the best.....He helped us with the Navigation System, Bluetooth, Lighting and many other aspects of our C300. I have to say that Mike and Jonathan are deffinelty an asset to Fletcher Jones of New Port Beach. They made it such a fun experience for both of us. We have purchased other Mercedez and the experience was not quite the same. Your team is awesome and deserves special recognition!!! Angel, Stephanie and Jim were all pretty wonderful too! Thanks again and we will be sure to come back the next time around. More

Tony Rayan was so thorough in explaining the benefits of the model we chose.. He was very helpful when we wanted to choose a different color for the interior.. He also was professional on finishing the requ the model we chose.. He was very helpful when we wanted to choose a different color for the interior.. He also was professional on finishing the required paper work in a timely manner. We are grateful for his assistance and friendly manner in selling us the car. Thanks, Nahla& Maged Seif More

I was pleased with the way i was treated. Alex was very proffesional on his work. he helped me to lease a car from mercedes evewnthough I had some problems with my credit. I also was very happy with pon sh proffesional on his work. he helped me to lease a car from mercedes evewnthough I had some problems with my credit. I also was very happy with pon showing me how the navigation system works. I would like to thank you everyone More

We loved our visit with the Fletcher Jones dealership. We went there looking for a specific car, and all of the people at the dealership were so friendly. Immediately upon meeting the staff we were made to went there looking for a specific car, and all of the people at the dealership were so friendly. Immediately upon meeting the staff we were made to feel like family with the easy going communication. Steve Sanders was very easy going and really went out of his way to help us with our dream of owning a mercedes. I will be recommending Fletcher Jones to all of my friends, they really do care about us the customer. It was a great day driving off with the car we came in looking for. Blake was great and very patient showing us all the features on the car, and how to use them. Thank you all, Roger & Trudy Anderson More

We just bought a new GL 450 & E 550 in the past month. Both Tommy & Anna did a fabulous job in our making our experience very pleasant. The terms of our leases were about what we had expected. We actually Both Tommy & Anna did a fabulous job in our making our experience very pleasant. The terms of our leases were about what we had expected. We actually came all the way from Texas - Dallas area - to acquire the vehicles at Fletcher Jones Mercedes Benz, Newport Beach. More

Joon was a pleasure to work with and is a asset to Fletcher Jones. He was friendly, well informed and courteous. Your dealership is a class act. I drove from Pasadena and have many other choices fo Fletcher Jones. He was friendly, well informed and courteous. Your dealership is a class act. I drove from Pasadena and have many other choices for dealerships. Joon was very patient with me and answered all of my questions and helped me get the car that suited my needs. More

In the recent past I have leased two Mercedes Benz from a nearby MBZ competitor. I went there to make my 3rd purchase based on a lease ad from MBUSA but felt that the sales person was manipulating the terms nearby MBZ competitor. I went there to make my 3rd purchase based on a lease ad from MBUSA but felt that the sales person was manipulating the terms of the ad in order to create more profit. This was my first visit to Fletcher Jones Motorcars. I explained my concern to Mike Manikas and that I wanted to lease a C300 based upon the ad. There were a few changes in options on the car but we were able to reach agreement quickly. While I expect a dealership to make a decent profit I do not want to be taken advantage of. I am very pleased with my new lease and will definitely recommend Mike Manikas and Fletcher Jones Motorcars to anyone wanting to buy or lease a Mercedes Benz. Ron Gauny More