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Fletcher Jones Motorcars
Newport Beach, CA
2,436 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,436 reviews
September 10, 2020
Katelyn is very detail oriented.She handle everything Katelyn is very detail oriented. She handle everything perfectly as I expected. I will definitely prefer her to friends and family. Thank you For gr Katelyn is very detail oriented. She handle everything perfectly as I expected. I will definitely prefer her to friends and family. Thank you For great service. More
by Annie Eyerman
Employees Worked With
Katelyn Truong
September 05, 2020
Fletcher Jones, and the staff at Fletcher Jones Have always been great We always enjoy our experience at the dealership whether it’s a purchase or service always been great We always enjoy our experience at the dealership whether it’s a purchase or service More
by Rfigueroa6972
Employees Worked With
Dan Schmidt
September 04, 2020
Randy Lemus is extremely helpful and professional. My family trusts his expertise, explanations and recommendations. We have used him for years and will continue to do so. family trusts his expertise, explanations and recommendations. We have used him for years and will continue to do so. More
by avitro
Employees Worked With
Randy Lemus
September 04, 2020
Thank you very much for an an excellent service. My car was services as promised, delivered on time and in excellent shape. I appreciate the service. was services as promised, delivered on time and in excellent shape. I appreciate the service. More
by Henry
Employees Worked With
Rob Draper
September 02, 2020
Great service and friendly staff. Tony Irvani took care of my vehicle service needs quickly and professionally, and advised as soon as the car was ready. of my vehicle service needs quickly and professionally, and advised as soon as the car was ready. More
by astoody
Employees Worked With
Tony Irvani
September 02, 2020
Service experience was exceptional and convenient! Mike Asher is an outstanding Service Representative and also helped me out with technology questions as well, thanks FJM! Asher is an outstanding Service Representative and also helped me out with technology questions as well, thanks FJM! More
by camachosystems
Employees Worked With
Mike Asher
September 02, 2020
Bill Hardy has been very helpful. Always friendly and patient when I have a question about the MB that I purchased from him. Bill made the experience fun. patient when I have a question about the MB that I purchased from him. Bill made the experience fun. More
by Gino Bandino
Employees Worked With
Bill Hardy
August 30, 2020
Peter Dillon was my advisor and did an exceptional job, he cares and builds rapport with his clients instantly - He is a wonderful communicator! Top notch service from start to finish, car was ready out he cares and builds rapport with his clients instantly - He is a wonderful communicator! Top notch service from start to finish, car was ready out front for pick up and upon arriving I was offered room temp water or iced cold- Does it get any better than that! Def worth the drive from Hermosa Beach to Newport Beach to work with this dealership. Honest good people! More
by LL
Employees Worked With
Peter Dillion
August 20, 2020
Olezhava is the best saler , very friendly and very kindful . I just bought the E300 and will be back soon for the E63s AMG , probaly S63 AMG Coupe . kindful . I just bought the E300 and will be back soon for the E63s AMG , probaly S63 AMG Coupe . More
by Binh An Tran
Employees Worked With
Otar Lezhava
