
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Service Tony Irvani always does a great job working with me, appreciate his customer focus. Only drawback this time was the large workload which meant my c Tony Irvani always does a great job working with me, appreciate his customer focus. Only drawback this time was the large workload which meant my car took 2.5 days to be completed. But I had a loaner and Tony did great job keeping me informed. Thank you More
Great sales experience Joey Gulo and the team - Paul and Chris Gulo were exceptional again. I continue to buy cars and work with them because they are the best in the busi Joey Gulo and the team - Paul and Chris Gulo were exceptional again. I continue to buy cars and work with them because they are the best in the business. More
I go with Only the best or nothing After 3 visits to the dealership, I finally met a salesperson who was sophisticated and knowledgeable enough, he helped us fining a right car and mana After 3 visits to the dealership, I finally met a salesperson who was sophisticated and knowledgeable enough, he helped us fining a right car and managed the process smoothly and patiently. I’m glad that I met Bhin and got a car that trueky satisfies me and makes me happy everyday! More
Service Experience Tony met me right away as I arrived, he was very efficient, personable and professional. He answered all my questions, listened to all my concerns, se Tony met me right away as I arrived, he was very efficient, personable and professional. He answered all my questions, listened to all my concerns, service was done timely while I waited. More
5 star from start to finish Courteous, attentive, efficient. Whole process was smooth and easy. I needed a loaner car - no problem. I had a fabulous Pre-paid package (Safeguard) Courteous, attentive, efficient. Whole process was smooth and easy. I needed a loaner car - no problem. I had a fabulous Pre-paid package (Safeguard) wrapped into my car payment that covered service, tires and wheel cosmetic damage so no extra charges and no talking prices. All in all 5-star service start to finish ?????????? More
First Mercedes Lease The overall experience was great. Everyone was exceptionally professional and helpful. I was able to purchase a car I like. I will be back. Thank you The overall experience was great. Everyone was exceptionally professional and helpful. I was able to purchase a car I like. I will be back. Thank you Oveis Nayeri More
Professional people who knows what they doing I’m so recognized at this dealership due to the length of time I been going there and the several cars we bought and serviced there..... we were alway I’m so recognized at this dealership due to the length of time I been going there and the several cars we bought and serviced there..... we were always happy with the staff and welcomed too More
great customer service We always bring in our car for service to Fletcher Jones. Steve Bates always takes really great care of us. thank you thank you thank you! We always bring in our car for service to Fletcher Jones. Steve Bates always takes really great care of us. thank you thank you thank you! More
Friendly and Efficient I worked with Laura for the first time since Leslie was promoted. She was knowledgeable, friendly and efficient. My car was serviced promptly and ev I worked with Laura for the first time since Leslie was promoted. She was knowledgeable, friendly and efficient. My car was serviced promptly and everything works well. I picked my car up later the same day. Laura kept me informed of the process and when my car was ready by text. I paid online. The whole process was smooth and efficient. More
Excellent Service Super easy to make appointment for service and to reschedule which was the case for me. Katelyn Truong who has been my service advisor over the last Super easy to make appointment for service and to reschedule which was the case for me. Katelyn Truong who has been my service advisor over the last 2 yrs is always friendly and helpful! Also want to mention the very friendly young woman who assisted me with the loaner car! More