Fletcher Jones Motorcars

Great service experience. Steve Bates and his service team made a major service on my vehicle an easy experience. Drop off was very quick and i was on my way in a matter of mi Steve Bates and his service team made a major service on my vehicle an easy experience. Drop off was very quick and i was on my way in a matter of minutes. long before i expected my car to be ready, i received a text from Steve letting me know everything was complete and my car was ready. Picking up my car was equally efficient and it took only a couple of minutes and i was on the road again. Thank you Steve. More

Excellent service Easy to make service appointment by phone or on line. Service advisers are always Prompt, Accurate, Polite, and with very Detailed explanations. Good Easy to make service appointment by phone or on line. Service advisers are always Prompt, Accurate, Polite, and with very Detailed explanations. Good job by Fletcher Jones Mercedez-Benz. More

Parts Richard in parts was professional, knowledgeable, courteous, friendly and helpful. Unfortunately you have no selection for Parts, only Sales, Sales U Richard in parts was professional, knowledgeable, courteous, friendly and helpful. Unfortunately you have no selection for Parts, only Sales, Sales Used and Service therefore I cannot select the right employee as Richard is not listed so he is identified in the :Add Other Employee ...." section. More

Great service As always, Randy is very helpful and very professional. He calls to let you know what is wrong with the car and what needs to be done. I highly recomm As always, Randy is very helpful and very professional. He calls to let you know what is wrong with the car and what needs to be done. I highly recommend him. More

Exceptional in every way Thanks to Wade Lui and everyone that helped us purchase our SL Roadster. Outstanding service from start to finish. Very happy we chose Fletcher Jone Thanks to Wade Lui and everyone that helped us purchase our SL Roadster. Outstanding service from start to finish. Very happy we chose Fletcher Jones! More

Overall service is good However, prices are double what you pay elsewhere. After my current service package I will most likely have my car serviced elsewhere. Joanna does a g However, prices are double what you pay elsewhere. After my current service package I will most likely have my car serviced elsewhere. Joanna does a great job! More

Exceptional Experience I purchased a new car this weekend with Juilong. He was very helpful in choosing the right vehicle and features for me. You could tell that he really I purchased a new car this weekend with Juilong. He was very helpful in choosing the right vehicle and features for me. You could tell that he really loves working for Mercedes and it made the whole experience much easier. Thank You!!! More

New Tires Everything went well with my experience getting new tires. No surprises, just great service. Will definitely visit again when my next service is due, Everything went well with my experience getting new tires. No surprises, just great service. Will definitely visit again when my next service is due, which will be in about 3 months. More

Exceptional Service-As should be expected from this dealer. My fifth MBZ, and my fourth from the same salesperson in 10 years. Do not waste your time going anywhere else. From un-returned phone calls, to tacky My fifth MBZ, and my fourth from the same salesperson in 10 years. Do not waste your time going anywhere else. From un-returned phone calls, to tacky sales gimmicks, everywhere else seems to enjoy wasting your time. Not so here. Ask for Sammy Patterson, or "James Bond" (JB). You will not regret it. If you are serious about your next purchase or lease and despise the run-a-round, this is where you need to be. More

Amazing experience Efficient, and professional. We were completely done with test drive, purchase within 2 hours. Quick and easy! Would highly recommend this dealership. Efficient, and professional. We were completely done with test drive, purchase within 2 hours. Quick and easy! Would highly recommend this dealership. Great experience! Go there! More