
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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First timer It was my first visit having my MB serviced and the experience was very professional and everyone was very courteous, especially my Service Advisor Mi It was my first visit having my MB serviced and the experience was very professional and everyone was very courteous, especially my Service Advisor Mick Palermo. The customer lounge is nice and allowed me the ability to work while I waited. More
Customer First Mentality! Joon (along with Joey and Sean) were great to work with. Friendly, genuine, customer first mentality! I will see them for my next car and would highly Joon (along with Joey and Sean) were great to work with. Friendly, genuine, customer first mentality! I will see them for my next car and would highly recommend working them. More
Service I was really happy with the help and feedback from my service rep Stephanie Hurstrom. She certainly made this visit a much more pleasant visit. I was really happy with the help and feedback from my service rep Stephanie Hurstrom. She certainly made this visit a much more pleasant visit. More
About As Pleasant An Experience As Possible Took my SL500 in with a service light on. I got a super detailed report on exactly what was going on in the car with recommendations prioritized. Base Took my SL500 in with a service light on. I got a super detailed report on exactly what was going on in the car with recommendations prioritized. Based on the report I got a "B" service and replaced the idler arm and bushings. What a difference!!! The car now steers and drives like brand new. I am very happy. Thanks Stephanie! More
Great customer service Friendly knowledgeable staff with top-notch service. They try their best to provide a competitive price on sales and services and so fat I have been p Friendly knowledgeable staff with top-notch service. They try their best to provide a competitive price on sales and services and so fat I have been pleased. More
2018 AMG GTc This dealer set very high on customer services in my opinion, very professional through tout the process. I would recommend here if you want to buy yo This dealer set very high on customer services in my opinion, very professional through tout the process. I would recommend here if you want to buy your next Mercedes. More
The Best AJ and Leslie, are the best, they took care of the service needs, and followed up until everything was completed to my satisfaction. They are the rea AJ and Leslie, are the best, they took care of the service needs, and followed up until everything was completed to my satisfaction. They are the reason I come to Fletcher Jones. More
Great service from AJ . He has explained what was the problem of my car and provided me the need to fix the car properly. Great services from AJ. . He has explained what was the problem of my car and provided me the need to fix the car properly. Great services from AJ. More
Impeccable Service, Exemplary Treatment Kamren, Payden, Grant, Eric, Shiyong & Fred ALL gave me the FIRST CLASS experience!!! I received the BEST service EVER!!! Absolutely flawless!!! T Kamren, Payden, Grant, Eric, Shiyong & Fred ALL gave me the FIRST CLASS experience!!! I received the BEST service EVER!!! Absolutely flawless!!! Thank you Fletcher Jones!!! More
Grade A+ SERVICE from an excellent team great service from the beginning to the end. the minute I researched them on line, got a call and text from the dealership to make an appointment for great service from the beginning to the end. the minute I researched them on line, got a call and text from the dealership to make an appointment for me to go in and see the dealership manager, I got in, met the sales manager Mr. Tabesh, outstanding service, he introduced me to Ali Mehrnia who took care of me to the end and delivered my new MB when I walked out. Ms. Moghadam at Finance was ready for me with all the paperworks and got through it fast and hassle free. Thank you a great service. More