
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Service & Friends In my nine-year experience with FJ, I have always been greeted with a “friendly” smile, from the minute I pull up to the very end. My service rep’s In my nine-year experience with FJ, I have always been greeted with a “friendly” smile, from the minute I pull up to the very end. My service rep’s expertise makes life “simple” for me, as he knows exactly what needs to be done. More
Salesman Tommy Tran I would never have Tommy Tran sell me a Mercedes he is a Lier and cannot be trusted !!! Bad Service I would never send my friends to him. I have bough I would never have Tommy Tran sell me a Mercedes he is a Lier and cannot be trusted !!! Bad Service I would never send my friends to him. I have bought 2 Mercedes with Fletcher Jones my 3rd. Experience was the worst!!! More
Great service support Excellent above and beyond service rep Randy Lemus and his support staff kept me posted and had my car ready on time and made the experience a great o Excellent above and beyond service rep Randy Lemus and his support staff kept me posted and had my car ready on time and made the experience a great one. More
Good experience I was returned my 2018GLS450 in February 2019 , because it’s lemons car . Actually That it my first Time to purchase Mercedes cars I had a little di I was returned my 2018GLS450 in February 2019 , because it’s lemons car . Actually That it my first Time to purchase Mercedes cars I had a little disappointed. But when I meet this Sales , I decide try it again , The price is good , paperwork smooth , everything down so fast , i’d like to thank you My Sales SHIYONG ~ hope see you soon for my next cars~ More
Great service I couldn't be any happier with the level of professional care I receive at Fletcher Jones Mercedes Benz. They set the bar for all other dealerships. I couldn't be any happier with the level of professional care I receive at Fletcher Jones Mercedes Benz. They set the bar for all other dealerships. More
New car purchase Great experience with the dealership. Very disappointed with Mercedes Benz and the launch of the new gle. Horrible communication with dealership the Great experience with the dealership. Very disappointed with Mercedes Benz and the launch of the new gle. Horrible communication with dealership they need to focus on execition More
Great experience Tony Irvani outstanding Service Advisor enterprise rental has changed. it used to be customer friendly and very nice people but not any more. The guy I had experience with was very rude and enterprise rental has changed. it used to be customer friendly and very nice people but not any more. The guy I had experience with was very rude and bad customer service. Unfortunately it reflects to the dealership. More
Rollin' in Black Thanks to my salesman Phil Rotar and especially Tony Irvani. My lease was unexpected but my guys worked me into a new SUV. Thanks again. Thanks to my salesman Phil Rotar and especially Tony Irvani. My lease was unexpected but my guys worked me into a new SUV. Thanks again. More
Exceptionally attentive Christopher White made the experience enjoyable by being so attentive. Mr. Jones, the sales manager, expressed gratitude for our patronage in person. Christopher White made the experience enjoyable by being so attentive. Mr. Jones, the sales manager, expressed gratitude for our patronage in person. Mr. Cooper guided us through the finance process for what was best for us, not the company. More
Completely satified. Completed service required quickly to my satisfaction. I Would recommend Fletcher Jones Motor Cars for sales and service. I have had body work perform Completed service required quickly to my satisfaction. I Would recommend Fletcher Jones Motor Cars for sales and service. I have had body work performed in the past also. More