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Fletcher Jones Motorcars
Newport Beach, CA
2,433 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, ...
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Today:Open today 10:00 AM - 6:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,433 reviews
March 21, 2019
Always a gret experience getting my cars serviced. Ray Schroeder helps get the service taken care of fast and efficient. The car gets signed in quickly and if I need it,, a loaner to go home with. Grea Ray Schroeder helps get the service taken care of fast and efficient. The car gets signed in quickly and if I need it,, a loaner to go home with. Great place to have car serviced. More
by Dehend22
Employees Worked With
Steve Bates, Ray Schroeder
March 21, 2019
Service Issue Had to bring my car in for a minor leak. Peter my Service Manager was great as always and walked me through everything. Received a loaner car went t Had to bring my car in for a minor leak. Peter my Service Manager was great as always and walked me through everything. Received a loaner car went to work, came home and picked up my car. Couldn't have been easier. Thank you Peter and Fletcher Jones! Jamie Zaffina More
by Jzaffins
Employees Worked With
Peter Dillion
March 19, 2019
2019 pre order of G550 A great person, wish he would be still there to close the deal by him self. In loving memory of Arash, we miss you a lot. A great person, wish he would be still there to close the deal by him self. In loving memory of Arash, we miss you a lot. More
by G550 2019
Employees Worked With
Arash Hashemi
March 19, 2019
Leasing a new car We live in Central Valley but we wouldn’t mind to drive 4 hours to Fletcher Jones in Newport Beach for our car needs. Thomas Carnevale has built a lon We live in Central Valley but we wouldn’t mind to drive 4 hours to Fletcher Jones in Newport Beach for our car needs. Thomas Carnevale has built a long term relationship with our family. He helped us choose a perfect car every time we visited Fletcher Jones Motorcars for the past 10 years. He is very kind, honest, and knowledgeable about Mercedes cars. His assistant, Andrea Castro, is very friendly and thorough in explaining new features of the new car. Han Leff, a financial person, was also very quick and professional. Our entire visit at Fletcher Jones was exceptional. We wouldn’t go anywhere else. More
by Laker fans
Employees Worked With
Andrea Castro - Sale assistant , Thomas Carnevale, Han Leef
March 19, 2019
Fantastic We had a fantastic experience at Fletcher Jones. It was our third vehicle purchased from Fletcher Jones. We look forward to our next purchase with Mik We had a fantastic experience at Fletcher Jones. It was our third vehicle purchased from Fletcher Jones. We look forward to our next purchase with Mike. More
by Jason P.
Employees Worked With
Mike McMullen, Steve Oneil
March 16, 2019
Service on my vehicle Jon is always amazing! He makes things easy and convienient every single time! I never dread bringing my car in for service because he knows how busy Jon is always amazing! He makes things easy and convienient every single time! I never dread bringing my car in for service because he knows how busy I am and makes sure I’m in and out quickly. More
by Hoda H
Employees Worked With
Jon Derbyshire
March 16, 2019
Car purchase experience Scott Lubrarich is the best new car salesman I have ever worked with. He was extremely knowledgable and helpful in every respect and made the whole ex Scott Lubrarich is the best new car salesman I have ever worked with. He was extremely knowledgable and helpful in every respect and made the whole experience very enjoyable. More
by Mike
Employees Worked With
Scott Lubratich, Shaun Graef
March 14, 2019
Great Service From start to finish it was a great experience. Christopher White did an outstanding job with knowledge of the car and explaining how everything work From start to finish it was a great experience. Christopher White did an outstanding job with knowledge of the car and explaining how everything worked. More
by Homer
Employees Worked With
Christopher White, Simon Barney, Shaun Graef
March 12, 2019
Total A+ customer experience. From check-in to pick up, couldn't ask for better car and customer care. Scheduling, shuttle service, on-site experience, and notifications were flawl From check-in to pick up, couldn't ask for better car and customer care. Scheduling, shuttle service, on-site experience, and notifications were flawless as usual. There's simply nothing like Fletcher Jones. More
by BallardGal
Employees Worked With
Katelyn Truong, AJ Gennock, Miguel Velasquez
March 11, 2019
Great customer service and mechanical expertise. My service technician (Stephanie Hurstrom) is very dependable and patient in answering my many questions. I appreciate your record-keeping so you k My service technician (Stephanie Hurstrom) is very dependable and patient in answering my many questions. I appreciate your record-keeping so you know when something needs to be taken care of. I have great confidence in the service you provide. More
by CatMom
Employees Worked With
Stephanie Hurstrom
