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Fletcher Jones Motorcars
Newport Beach, CA
2,434 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Latest Reviews
October 31, 2025
Total scam tactics.
We drove all the way from Fullerton after being told they could make it work and that we were pre-approved to lease a GLS. We even submitted the full
More
by praise
Employees Worked With
Reza Mellati
October 09, 2025
I’ve been a loyal Fletcher Jones customer for over a
decade, bringing in every new Mercedes I’ve purchased for their complimentary car washes. On October 7, 2025, I stopped by for my usual wash — but wa
More
by Denis
Employees Worked With
Sebastian
August 04, 2025
Leasing a Brand New 2024 C300 Sedan from FJM but it’s a
total LEMON. There is definitely something wrong with the braking System! The next day after arriving home my husband went to gas it up and the brake
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by unigen
Employees Worked With
Skyler,
Dealership Inventory (903 Vehicles)
2021 Land Rover Range Rover
used
Santorini Black Metallic exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Authorized Parts Store
- Children's Activity Center w/ Nintendo Wii
- Complimentary Car Wash
- Complimentary Loaner Cars w/ Service Appointment
- Complimentary Shoe Shine
- Complimentary Shuttle Service
- Complimentary Starbucks Coffee
- Complimentary WiFi
- Front Patio
- Guest Lounge
- Pet Friendly
- Home Delivery
- No Contact Transactions
- Rental Car Service Onsite
- Television
- Vehicle Sanitization
