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Fletcher Jones Motorcars
Newport Beach, CA
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Latest Reviews
February 05, 2021
Rob was very professional and kept me updated with the
status.
It’s a pleasure dealing with an honest positive service individual with a pleasant demeanor.
More
by GreatPdheller
Employees Worked With
Thomas Carnevale
February 05, 2021
Excellent customer support from the Service Department,
especially Katelyn Truong who ALWAYS goes the extra mile to ensure that I'm 100% satisfied with the Service team's quality and completeness of servic
More
by drthomas999
Employees Worked With
Peter Dillion, Katelyn Truong
February 02, 2021
Perfect service at a reasonable price, and very cordial
employees. I had to take my car to the dealer by using a tow truck which I followed in my second car. The parking valets were very friendly. The deal
More
by hugh-berg
Employees Worked With
AJ Gennock
Dealership Inventory (868 Vehicles)
Photos & Amenities
- Authorized Parts Store
- Children's Activity Center w/ Nintendo Wii
- Complimentary Car Wash
- Complimentary Loaner Cars w/ Service Appointment
- Complimentary Shoe Shine
- Complimentary Shuttle Service
- Complimentary Starbucks Coffee
- Complimentary WiFi
- Front Patio
- Guest Lounge
- Pet Friendly
- Home Delivery
- No Contact Transactions
- Rental Car Service Onsite
- Television
- Vehicle Sanitization
