Flood Ford of East Greenwich

Service ( best friend 2001 Mustang) I dropped my Mustang off for more serious replacement and maintenance work. I continue to bring her to Flood Ford as service and advisor experience ha I dropped my Mustang off for more serious replacement and maintenance work. I continue to bring her to Flood Ford as service and advisor experience has been first class. I love the 2001 model I have and will keep her as a safe and high performance vehicle. Mike Whyte is always professional and listens to all detail. He is expert at alerting me on future repairs.Also, a sense of humor goes a long way. Maureen Philp More

Works with you I worked with Chanthy at this dealership, but everyone I came in contact with was very helpful. Chanthy was great FROM start to Finish. I was impresse I worked with Chanthy at this dealership, but everyone I came in contact with was very helpful. Chanthy was great FROM start to Finish. I was impressed with how polite, knowledgeable & helpful the staff was. All my questions were answered. On delivery, Chanthy took as much time as I needed to learn the inside workings of the car and yes he paired my phone. This was my first time using blue tooth. He also invited me back to relearn anything I forgot. Very comforting. It was a very good experience and I would recommend this dealership and Chanthy to any of my friends and family. More

Simply a GREAT expierence I am extremely happy with the service Matt Ward gave me at Flood Ford. He was friendly and professional and made my purchasing of a new car a wonderfu I am extremely happy with the service Matt Ward gave me at Flood Ford. He was friendly and professional and made my purchasing of a new car a wonderful experience. He answered all my question and gave us the best deal. More

Outstanding Service I am extremely pleased with the outstanding service I received from Sales Manager Matthew Ward. This is the 3rd Ford Explorer that I have purchased f I am extremely pleased with the outstanding service I received from Sales Manager Matthew Ward. This is the 3rd Ford Explorer that I have purchased from Flood. On each occasion I dealt with Matt who was extremely helpful and professional. He answered all my questions and made the process so simple, fast and easy. I highly recommend! More

False advertising through KBB Worst Customer service ever! DO NOT BELIEVE THEY WILL GIVE YOU WHAT THEY STATE ON THEIR OFFER TO BUY YOUR CAR! (or EVEN close)The manager laughed when Worst Customer service ever! DO NOT BELIEVE THEY WILL GIVE YOU WHAT THEY STATE ON THEIR OFFER TO BUY YOUR CAR! (or EVEN close)The manager laughed when we went in with the email stating they would give us above KBB VALUE. They said it was a mass email and "NO WAY IN xxxx, WE WOUD GET THAT FOR OUR CAR" waste of time! More

No pressure. Very good experience I can't say that I ever really enjoyed buying a car but Robert Bell and the team at Flood treated me with courtesy and professionalism. I would not h I can't say that I ever really enjoyed buying a car but Robert Bell and the team at Flood treated me with courtesy and professionalism. I would not hesitate to refer family and friends to Flood Ford and would highly recommend Robert Bell. More

BEST VEHICLE BUYING EXPERIENCE Thank you for the GREAT experience and the best vehicle buying experiences I've had. From my initial visit with Robert Bell to driving away, I was tr Thank you for the GREAT experience and the best vehicle buying experiences I've had. From my initial visit with Robert Bell to driving away, I was treated with kindness and respect. He listened to what I was looking for and located the exact vehicle I was looking for. Robert met me at the door when I returned to complete the deal the next day. He had the vehicle ready to go when I arrived and all issues we spoke of the day before were fixed. PROFFESIONAL! My family is very happy with my vehicle, but mostly the excellent customer service Robert provided. I look forward to working with your Service and Parts teams in the future. I hope you will share this feedback with the team I worked with. More

Tremendous experience from sale to financing I will give Blake a 5 on all fronts!! He was courteous, professional and an absolute pleasure to work with. John in your financing area awarded me t I will give Blake a 5 on all fronts!! He was courteous, professional and an absolute pleasure to work with. John in your financing area awarded me the same courtesy. I was already a Taurus owner and Blake thoroughly explained the new features and upgrades my 2013 vehicle did not have. My delivery was scheduled on time and my car is just beautiful. Many thanks to Blake and your team ? Thank you! More

Excellent buying experience This is the second vehicle I've bought from them in 2 years. Both experiences were excellent. Fair trade in value and great discounts on the new vehic This is the second vehicle I've bought from them in 2 years. Both experiences were excellent. Fair trade in value and great discounts on the new vehicles. Best of all the numbers only went down from our initial negotiations. Unlike some other dealers in the area they don't use "bait & switch" tactics. Our salesman Rob Bell, Is a true gentleman. We weren't sure if the truck would fit in our garage so Rob insisted we take it home to verify the fit. If you live in RI or southern MA do yourself a favor and check out Flood before you buy. More

Great Experience From the salesperson (Reno) to the financial person (John), we purchased our new Ford 150 in 2 days! We just were going to look at an Explorer, but f From the salesperson (Reno) to the financial person (John), we purchased our new Ford 150 in 2 days! We just were going to look at an Explorer, but fell in love with the green Ford Lariat. We must have driven 5 vehicles and looked at 20 more. Reno had great patience and finally found the truck of our dreams. More