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Flood Ford of East Greenwich

4.7

403 Lifetime Reviews

2545 South County Trail, East Greenwich, Rhode Island 02818
Call (401) 884-4000

Top Reviewed Employees

Michelle Fontaine, Internet Sales Manager, Flood Ford of East Greenwich

Michelle Fontaine

Internet Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Derobbio, Sales Associate, Flood Ford of East Greenwich

John Derobbio

Sales Associate
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert  Bell, Sales Associate, Flood Ford of East Greenwich

Robert Bell

Sales Associate
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Coleman, Sales Associate, Flood Ford of East Greenwich

Mike Coleman

Sales Associate
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 17, 2017

"Best Experience buying a car ever!!!!"

- Don4335

Customer Service:  Was excellent. We were greeted when we came through the door by the receptionist. She paged Robert Bell and he came immediately to assist us. I would give customer service a 5 and Bob Bell a 10.  Everyone we met at Flood Ford was friendly especially Bob Bell. . Our experience was great from the moment we walked through the door and was greeted by the receptionist. She paged Robert Bell and he came to us immediately. He was friendly and pleasant and took us to his office, seated us comfortably and offered us coffee, tea etc. Bob was courteous, attentive and listened reflectively to what we were looking for. We are so glad he was available to help us. Bob deserves a 10 he sat patiently in the car with us and explained Sync and GPS and all the features and repeated it if we didn't understand. He paired my phone and helped my wife put Ford Pass on her phone Bob was so patient and helpful. We are in our 80's and my wife got so cold while looking at cars. Bob brought us back to the building immediately and he drove each car up to the building so we could see them. We have never had a salesman as kind and considerate as Bob was. He should get was above 5s he deserves a 10 on his Report card. Flood deserves a 5 or better for hiring a person as qualified as Bob. Thank you Bob and Flood.

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Employees Worked With

Robert Bell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Dave Flora

November 07, 2017

"Couldn't have been smoother!"

- peterfgeorge

John and Michelle couldn't have made this a smoother transaction. Much of the preliminary work was done via email, making the best use of my time. In the past six years, my wife and I have gone to Flood Ford and John Derobbio for six Escapes. We wouldn't continue to do so if it weren't an excellent experience. When you're in the market for a new car, I highly recommend that you contact Michelle and John.

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Employees Worked With

John Derobbio
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Fontaine
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 07, 2017

"Excellent - Start to Finish - Great Experience "

- Ricci711

I'd like to thank the staff @ Flood Ford East Greenwich for a easy pleasant experience. From our start with Michelle Fontaine to the end of the deal with the Finance Manager it was an easy transaction. No hassle, no scams, no hidden cost - just 100% honest dealing. I highly recommend the Flood Group for your next car buying experience. See Jay Brooks (Sales Representative) - he is very nice guy that wants to help anyway he can. Best of luck to you all - Thank you from the Riccitelli Family.

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Employees Worked With

Michelle Fontaine
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jay Brooks

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines
Flood Ford of East Greenwich, East Greenwich, RI, 02818