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Flood Ford of East Greenwich
East Greenwich, RI
1,089 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase.
We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice.
Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments.
Flood Ford of East Greenwich offers:
New Automobile Sales
Pre-owned Automobile Sales
Auto Loans and Financing
Certified Service Department
Full selection of Ford parts and accessories
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 60 service reviews
December 11, 2025
Service department made an appointment and then wouldn't honor it. Terrible customer support. Completely blew us off after we traveled long distance! honor it. Terrible customer support. Completely blew us off after we traveled long distance! More
by coptrdr.pierre
Employees Worked With
June 13, 2024
Had bad experience with Flood Ford since day one purchasing my F250 and now using them for service, only because its warranties, service is terrible and they make you wait weeks for an appointment purchasing my F250 and now using them for service, only because its warranties, service is terrible and they make you wait weeks for an appointment More
by Leedum
Employees Worked With
May 03, 2024
I'd like to thank John Garcia for resolving an with a switch on my 2021 f150. Was keep well informed on the progress. I would recommend flood service center to anyone looking for ford service. John thank switch on my 2021 f150. Was keep well informed on the progress. I would recommend flood service center to anyone looking for ford service. John thanks again for getting me in and out in a timely fashion. More
by abby360cat
March 15, 2024
This dealership fails to provide service, let alone good service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not broug service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not brought the vehicle the vehicle in to be serviced. This is the second time dealing with this service center, the first time we waited 4 months to get an in stock warranty item repaired. xxxx Poor Management stemming from the top. More
by Disappointed Again
Employees Worked With
Other Employees :
Initial counter help and Service Foreman
January 24, 2024
John did an outstanding job meeting my emergency service requirements. He is a true professional who genuinely cares about his customers. He is one of the main reasons I continue to be a happy Flood custome requirements. He is a true professional who genuinely cares about his customers. He is one of the main reasons I continue to be a happy Flood customer. More
by Jerry Orndorff
Employees Worked With
January 20, 2023
First off I love the dealership as far as sales and the quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in advance. Dropped my truck off the night before the appointment. They told me they were a little behind. I said ok. They had my truck for 3 days and never even looked at it to see the issue. Didn't even do the oil change. I picked the truck up because it was the Friday before Christmas and wasn't going to be without my truck through the holidays while they were closed. They said they would call me to reschedule. It has now been 3 weeks after the holidays and still no call. This is very frustrating and unprofessional on their part. More
by 2 strikes with service department
Employees Worked With
April 07, 2022
Exceeded my expectations I had a problem with my new truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks floo truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks flood ford!! More
by Kdalton8413
October 01, 2021
Beyond awful experience. The only thing they have going for them is, John Garcia. He is the only reason I keep giving them a chance. Management never calls you back , no one calls you to tell you hey your for them is, John Garcia. He is the only reason I keep giving them a chance. Management never calls you back , no one calls you to tell you hey your appointment you scheduled a month ago, unfortunately we don’t have a loaner or rental. They charge you for everything they can. More
by pistons.06.safe
Employees Worked With
March 30, 2021
They wanted me to approve $700.00 in diagnosis for warranty repairs. Tasca took care of all of it and put 4 wheels on my truck for 0. Stay away!! Took my truck there for all regular maintenance which warranty repairs. Tasca took care of all of it and put 4 wheels on my truck for 0. Stay away!! Took my truck there for all regular maintenance which they will now never see either. More
by creelmello
Employees Worked With
Service Manager (name?), Kyle Robillard
March 18, 2021
Terrible service experience. Very bad communication. Waited 3 weeks for appt. and drove a long distance and were turned away because we had too much milage (120K). We were never told about this strange Waited 3 weeks for appt. and drove a long distance and were turned away because we had too much milage (120K). We were never told about this strange policy when we scheduled. Rude staff. Do not recommend. More
by Charlie
Employees Worked With
Denielle Mead
