Flood Ford of East Greenwich

KEN WILEY AND JOE PEZZA MADE MY EXPERENCE IN BUYING A NEW CAR EXCELLENT AND GO WITHOUT ANY HASSELS OR HEADACHES THANK YOU AGAIN DAWN CAR EXCELLENT AND GO WITHOUT ANY HASSELS OR HEADACHES THANK YOU AGAIN DAWN More

I have bought many new vhicles most (Ford or Lincoln) and I can honestly state this was by far my most enjoyable expierence. I found an expellent Sales Person (Becky Arling) and friendly Dealership wh I can honestly state this was by far my most enjoyable expierence. I found an expellent Sales Person (Becky Arling) and friendly Dealership which made me more comfortable with my purchase. More

I absolutely loved the experience I had at Flood Ford of East Greenwich. Everyone was pleasant and helpful. I worked with John Derobbio, who was more than helpful, and made sure it was his number one prior East Greenwich. Everyone was pleasant and helpful. I worked with John Derobbio, who was more than helpful, and made sure it was his number one priority that I was happy with my purchase. I will definitely go back when I am ready for a new car!! More

Becky took very good care of My Mom and I. Very professional and down to earth. I would use her again and recommend her as well! professional and down to earth. I would use her again and recommend her as well! More

Why shouldn't buying a new or used car be a pleasant experience? It rarely is, but in this case with these people at Flood Ford is truly was. For the first time in my history, I dealt with a group who experience? It rarely is, but in this case with these people at Flood Ford is truly was. For the first time in my history, I dealt with a group who said what they could do, then did it, to the letter. I did a lot of research on-line and could not be happier with the result. The price was fair and the transaction transparent. This is my second Flood vehicle, but not my last. I had been to several dealerships, and was just plain frustrated. This transaction restored my faith. You don't have to go here first, but don't buy without getting there! More

I purchased a "New" 2010 Ford Expedition Limited leftover in August 2011. I made the deal over the phone from Pennsylvania. I questioned how a 2010 was still around this late and asked if it Limited leftover in August 2011. I made the deal over the phone from Pennsylvania. I questioned how a 2010 was still around this late and asked if it was damaged and told "No". After I had the car a couple weeks I noticed that the drivers side passenger door closed with an odd sound. When I looked closer I noticed that the paint was different, the door was chafing the drivers door, and the interior molding dipped at the top. When I removed the molding I could see that the track that holds the molding was damaged. I checked with the local body shop and asked what he thought and he said clearly either at the factory or the deelership the vehicle was damaged and repaired. I sent an email and received no response. Then I resent it and was told "we dont sell damage vehicles as new". The manager called me and said just take it to your local dealer and have him fix it under warranty. I told him I asked if it was damaged and told No and I purchased a NEW vehicle and wanted him to make it right by exchanging the vehicle. He said he would look into it. He called later to say he could not see anything in the vehicles history. History or not its damaged, I told him. He said there was nothing he could do since I had too many miles on it. In the end they did nothing and only offered warranty to repair this damaged vehicle. I even offered later to just trade it in and they again did nothing. More

Overall one of the better experiences I’ve had buying a car. I have some history with the dealership and am happy to see them flourishing. Everything was clean, well laid out and very impressive. Flood For car. I have some history with the dealership and am happy to see them flourishing. Everything was clean, well laid out and very impressive. Flood Ford is definitely a professional company that has it figured out. I’ll be back for my first oil change before you know it. More

I recently wrote a nasty, review about this dealership and would like to express my apologies..After handling my situation badly(my fault) sales associate Mike Lancia along with gm Joe Cicchetti went out and would like to express my apologies..After handling my situation badly(my fault) sales associate Mike Lancia along with gm Joe Cicchetti went out of their way to not only get back to me (asap) but took care of my concerns and requests in a very professional and polite manner.. Mr Lancia is a very good and likeable salesman and really has the pulse of the customer allong with being a pleasure to do business with. If you are looking for a quality vehicle with outstanding customer service this is the place to go.. The dealership is also very clean and always has plenty of vehicles to choose from.. Once again I would like to deeply and sincerly apologies to the flood family and thank you for a job well done More

I accompanied my daughter who was looking for a larger vehicle. We dealt with Ken Wylie, who had sold us two vehicles beforehand. Ken is a consummate professional and really makes buying a car less of a vehicle. We dealt with Ken Wylie, who had sold us two vehicles beforehand. Ken is a consummate professional and really makes buying a car less of a hassle. Dan in finance handled his duties in a very professional manner. Flood Ford really works hard to deliver excellent customer service. More

I have bought numerous vehicles from this Dealership...my wife and I both made purchases this year and the service the friendliness and the deals can't be beat... Paul and Anne Petit wife and I both made purchases this year and the service the friendliness and the deals can't be beat... Paul and Anne Petit More