Flood Ford of East Greenwich

I have been leasing from Flood Ford for many years and specifically from John DeRobbio. I return to Flood, even though there is another Ford dealer closer to my home, because I am certain I have gotten g specifically from John DeRobbio. I return to Flood, even though there is another Ford dealer closer to my home, because I am certain I have gotten good deal and I have been treated as a respected customer. When I recently leased a 2011 Explorer, I worked a deal with a different dealership first, which took a lot of haggling during 2 weekends. I then called John and, without mentioning that I had gone to another dealer, the 1st deal John work at Flood beat their competitor. More

I don't usually like to deal with car salesmen but Ken Wylie is an exception. He is very knowledgable about the vehicles that he sells and always remembers your name when you go in there. He makes buying Wylie is an exception. He is very knowledgable about the vehicles that he sells and always remembers your name when you go in there. He makes buying a new vehicle a pleasant experience and you don't feel pressured to buy anything form him. I will definitely deal with him the next time I need a car and I would gladly refer any of my family or friends to him as well. More

I came from Massachusetts because the dealer was so amazing in keeping in touch and getting information to me when I first called. They have a huge inventory so can be very flexible with choices and h amazing in keeping in touch and getting information to me when I first called. They have a huge inventory so can be very flexible with choices and help you get into the car you want for the right price. Highly recommend them and will drive to Rhode Island in the future to deal with. More

I bought my Ford 500 from Joe at the other dealership and went back to see Joe at the East Greenwich store. Was looking for a car and was in and out in no time. Joe is a good friend and he set he up with Dek went back to see Joe at the East Greenwich store. Was looking for a car and was in and out in no time. Joe is a good friend and he set he up with Deke and it was no time until I was out of there. I am sure no one else has had this experience. In fact the business office was so quick that the sale man was surprised at how quick the transaction had gone. Robert Smith More

I have dealth with this dealership before and I have always been treated fairly. Tom Sabetta has sold three (3) Ford Focus to my family and were happy to know that he was back with Flood Ford. I do ha always been treated fairly. Tom Sabetta has sold three (3) Ford Focus to my family and were happy to know that he was back with Flood Ford. I do have a concern pretaining to customer privacy and forwarded my concern to Tom Sabetta in an email. More

Michelle Fontaine, internet coordinator, prompt and accurate response John DeRobbio, sales rep, had info from Michelle, courteous, I left totally knowledgable about my new car with contact info in cas accurate response John DeRobbio, sales rep, had info from Michelle, courteous, I left totally knowledgable about my new car with contact info in case of questions Barbara Smith, finance, saved me 1% More

The sales person was pleasant and knowledgeable--patient too. The Escape price was what I was prepared to pay and my trade-in more than I hoped. The Escape was prepared and ready for me promptly and all t too. The Escape price was what I was prepared to pay and my trade-in more than I hoped. The Escape was prepared and ready for me promptly and all the paperwork handled efficiently. I do not know the name of the woman in the finance department but she was pleasant and helpful---and very efficient. The car has been all that I hoped, especially this winter! More

Within a couple of hours of calling for an oil change, my truck was in and being taken care of. I casually mentioned to the Service Writer that I noticed a number on my keypad seemed to have burnt out. He truck was in and being taken care of. I casually mentioned to the Service Writer that I noticed a number on my keypad seemed to have burnt out. He said he'd see if he could get an authorization for repair (my truck is still under warranty) and within minutes, he came out to see me, told me it was approved and they'd install the new one tonight. I was not expecting something like that. They saved me a trip back for something that was taken care of in a short amount of time. Everyone I dealt with was very friendly and accomodating. It was the fastest oil change/small repair I have ever experienced. More

Great experience. This is the 6th car I have bought from Flood Ford EG [back when it was Bailey-Flood], and as long as they are here, I will keep coming back! From sales to service to the body shop, this d Flood Ford EG [back when it was Bailey-Flood], and as long as they are here, I will keep coming back! From sales to service to the body shop, this dealership is a class operation. If you buy from them, you will not be disappointed. More

I would recommend that first if you are and internet shopper to contact Michelle Fontaine at Flood Ford. There isn't a better internet person around Rhode Island. I have dealt twice with Michelle over shopper to contact Michelle Fontaine at Flood Ford. There isn't a better internet person around Rhode Island. I have dealt twice with Michelle over the years, and she is very customer orientated, and the most pleasent person to work with, and she cares for you as a person, not just a customer. I could fill this page about what a nice person that she is. Ken Wylie, my salesperson, couldn't do enough for me. He made sure that I was well taken care of from the moment we met, to the time I drove off with my new vehicle. Mr. Flood should be greatful to have two wonderful employes like Michelle, and Ken. William Gering More