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Flood Mazda - Service Center

Wakefield, RI

4.8
926 Reviews

926 Reviews of Flood Mazda - Service Center

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March 09, 2019

Regular Service Visit As always the service was excellent. Staff is always friendly and courteous. While there I checked out a new vehicle with Phil and Jason. No pressure More

by TonyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Barry
Mar 11, 2019 -

Flood Mazda responded

TonyM, Thank you for the feedback and for taking some time to check out the new cars. We look forward to working with you in the future for all your automotive needs! Regards, The Flood Mazda Team

March 08, 2019

From a routine oil change to excellent service! I brought my Mazda 5 in for a routine oil change but Alyssa Hagerty made it a much better than routine experience by also having the tires rotated, ta More

by JERRY.PREZIOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Mar 11, 2019 -

Flood Mazda responded

JERRY.PREZIOSO, Thank you for the awesome review! We want all of our customers to have an excellent experience with us so working out rides or offering to pick-up your car and return it to you when it is finished are just a few ways we work with our customers to make service appointments convenient and stress free. Thank you for choosing us and we look forward to doing business with you again in the future! Regards, The Flood Mazda Team

March 07, 2019

Battery charge I brought my car in because my battery had been dead and it needed to recharge. Communication and service was great. Car was washed and vacuumed. Nic More

by SUSAN.CRNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Flood Mazda responded

SUSAN.CRNR, It was our pleasure to help you with your battery. We are happy to hear that you were pleased with having your vehicle returned to you after it had been freshened up with a car wash and vacuuming too. It is our goal to make all of our customers happy and to deliver the best experience possible. We look forward to working with you again in the future! Regards, The Flood Mazda Team

March 07, 2019

Service at Flood Ford They always go above and beyond to help accommodate their customers. I was given a nice loaner car while my was being serviced and it was so helpful More

by kackroyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They are all wonderful but I didn’t get the names , Alyssa Hagerty
Mar 08, 2019 -

Flood Mazda responded

kackroyd, It is our goal at Flood Mazda to deliver quality work and top notch customer service. We are happy to hear that you had a great experience with us. We appreciate your business! Regards, The Flood Mazda Team

March 06, 2019

Great experience! I didn’t have an appointment for oil change.They took me right in! Steve was great! Nice personality! Waiting room had fresh fruit and coffee! Very co More

by DDH1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Flood Mazda responded

DDH1961, Thank you for the awesome review! We are happy to hear that you had a great experience. It is important that our customers are comfortable while they wait for their vehicles to be service. We are glad you enjoyed the refreshments. Please be sure to visit us to check out the new building when our renovations are finished as we are sure you will be in awe of the big changes to come. Thank you again for your feedback and for choosing Flood Mazda! Regards, The Flood Mazda Team

March 06, 2019

bi-annual oil & filters on my 2 mazda 6 cars. Steve Furtado in Service is friendly and knowledgeable. He often lets me see first hand any repairs to be done by letting me go with him into the ser More

by DONALDGDESANTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Flood Mazda responded

DONALDGDESANTIS, Thank you for continuing to choose us for your automotive needs. We are happy to hear that you are pleased with the service you receive from us here at Flood Mazda. We appreciate your business! Regards, The Flood Mazda Team

March 05, 2019

Oil change Had an oil change and tire rotation. Everything went well but it did take from 8:30-12:30 which seems a little long . Everything else was fine More

by JDSWEENEY418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Mar 08, 2019 -

Flood Mazda responded

JDSWEENEY418, We are happy to hear that your service appointment went well. Please know that if you should ever have a need, we offer to pick-up your vehicle to service and we return it back to you when it is finished. We offer this option to ensure our customers are not inconvenienced while their car is being serviced. Thank you for your business and we look forward to working with you in the future! Regards, Bill Albro Service Director Flood Mazda (401) 284-4700

March 04, 2019

Friendly efficient service at a great price! Life is busy and we all like to get in and out with all our appointments. Having my oil changed at Flood Mazda was a super experience. A coupon for More

by OceanShelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
Mar 05, 2019 -

Flood Mazda responded

OceanShelly, We are happy to hear you had a great experience with our service department at Flood Mazda. Thank you for choosing us for your automotive needs and for the awesome feedback! Regards, The Flood Mazda Team

February 28, 2019

Great customer service Alyssa is always very courteous and helpful. She takes time to explain services carefully. Customer service at this dealership is always exceptional More

by SCUNCIO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Feb 28, 2019 -

Flood Mazda responded

SCUNCIO3, Thank you for leaving an awesome review! We are happy to hear that you are always pleased with the service you receive at Flood Mazda. Thank you for your continued business and we look forward to working with you again in the future! Regards, The Flood Mazda Team

February 28, 2019

Issue DRIVING, called immediately resolved Was driving when something happen with brake system, loud noise, spongy braking, calledFlood Mazda Service Center, That got me in immediatly and they More

by msatcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech that checked my car., Alyssa Hagerty
Feb 28, 2019 -

Flood Mazda responded

msatcl, Thank you for leaving us your feedback. It is so good to hear that we were able to resolve your vehicle's issue for you and we are happy to hear that we were able to complete it so quickly. We appreciate you choosing us for your automotive needs. Regards, The Flood Mazda Team

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