Jason Palmari

Anthony at first seemed fine, your average salesman. I excuse that he didn't know much about Tesla vehicles. After the purchase he seemed to get irritated every time we contacted him to check on the p I excuse that he didn't know much about Tesla vehicles. After the purchase he seemed to get irritated every time we contacted him to check on the process. He said he was too busy to go to the car to allow us to submit to tesla the sale of the vehicle and everything seemed to be an ordeal. Then we checked on the process of getting the insurance paperwork and learned he passed it to someone else who was not asking the correct questions of our insurance and kept getting kicked back. We spoke to our insurance, and they explained what was needed. We spoke to Cody the finance manager because Anthony was out and said he would check his email and get back to us (he didn't), but Cody got the process moving. When we asked when the vehicle might be ready for pickup Anthony got irritated that he told us Saturday of next week, but when we spoke to Cody he explained Wednesday was likely if all went well. At pickup Anthony and his team used the wrong screws to mount the plates they cut off the screw on the plate. Then when they looked for similar screws he got some very long ones and was manually screwing it in and I cautioned to stop as he would scratch the paint. He responded annoyed that it didn't (I checked today and it did). I also learned they broke the plate holder in the front screwing in the same large screws. Finally, they put the rear plate in the front with the MA registration year. He got argumentative with me and didn't seem to care about the experience once the car was sold. I thought the Dealership was good and the rest of the team were good, but I would never do business with Anthony again. More

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My wife and I could not be any more pleased with the used car and the sales crew ( Matt in particular was very pleasant and helpful) the sale process went so smooth and much easier than we anticipated. Will car and the sales crew ( Matt in particular was very pleasant and helpful) the sale process went so smooth and much easier than we anticipated. Will definitely be back to Flood Mazda for future purchases. More

by TIMSHERI2 Verified Customer Verified Customer

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Really pleasant experience leasing with Justis, Jason, and Flood Mazda. Lots of personal attention, honesty, and a no-nonsense approach. Nothing that I've come to hate about other car dealerships - this w and Flood Mazda. Lots of personal attention, honesty, and a no-nonsense approach. Nothing that I've come to hate about other car dealerships - this was an easy and stress-free experience! Would highly recommend. More

by epd425 Verified Customer Verified Customer

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This was an absolutely amazing experience! I flew up from North Carolina to purchase a Miata since I couldn't find one like I wanted in my area. No exaggeration, I will fly up again next time I flew up from North Carolina to purchase a Miata since I couldn't find one like I wanted in my area. No exaggeration, I will fly up again next time I purchase a new Mazda! More

by mazdavid88 Verified Customer Verified Customer

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Beautiful dealership, easy to get to! It was right off the highway. Everyone there was helpful and very friendly. From my initial conversation with Jason to my test drive and picking the It was right off the highway. Everyone there was helpful and very friendly. From my initial conversation with Jason to my test drive and picking the perfect car with Matt. The process was smooth, simple, and easy to follow. They answered questions when I had them, and provided insight into my best car options. It was almost like I went to buy a car from my friends! I was impressed with their transparency through the process! If I had questions they answered, patiently and honestly making sure I felt comfortable with the answer. I will forever be a flood customer, this experience was just phenomenal. Thank you for helping me by my first Mazda! More

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Russell & Steven both reached out immediately and are working to resolve the issue. Thank you. working to resolve the issue. Thank you. More

by MCW Verified Customer Verified Customer

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Staff are always very friendly and are willing to help. Whenever there is a problem they do the best to help your convenience. Whenever there is a problem they do the best to help your convenience. More

by Connor Verified Customer Verified Customer

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Stability, excellence, efficiency, friendliness, knowledge... these are Cody's attributes. We are simply amazed at Cody's abilities. We regard him as a cornerstone of the trust we have in Flood Ma knowledge... these are Cody's attributes. We are simply amazed at Cody's abilities. We regard him as a cornerstone of the trust we have in Flood Mazda. Can't wait to come back to do it all over again More

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I have always found the Flood Mazda team to be reliable, friendly, helpful, skilled at the work they do. friendly, helpful, skilled at the work they do. More

by JULIE7747 Verified Customer Verified Customer

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FLOOD MAZDA WAS Excellent from the start. The sales representative and the finance personnel also was,Excellent. There was,no pressure to buy. Once we made up our minds,to purchase the CX5 The sales representative and the finance personnel also was,Excellent. There was,no pressure to buy. Once we made up our minds,to purchase the CX5 the sales representative showed us,all everything the car was,all about. Thank you sales,department. The service department is top notch. They send a,video of everything thing the service technician is working on. They pickup the vehicle and deliver it when done. A loner is left for your,convenient. Flood Mazda is all around excellence. More

by Glenn Verified Customer Verified Customer

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