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Flood Mazda

Wakefield, RI

4.8
2,172 Reviews
Flood Mazda in Wakefield, RI is Rhode Island's Most Trusted Mazda Dealership. We can assist you for all of your Automotive Needs. When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions. Unbeatable Vehicle Selection We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive. To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive. Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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220 Old Tower Hill Rd

Wakefield, RI

02879

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Showing 1,129 service reviews

August 19, 2026

All good. Always friendly and accommodating. Enjoy my experience bringing the car in for service. Always pretty quick and efficient. More

by JHARRINGTON1979
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marshall
Aug 19, 2026 -

Flood Mazda responded

Thank you for the five-star rating! Hearing that you found our service quick, efficient, and accommodating for your Mazda CX-5 means a lot to our team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 18, 2026

Easy to schedule, took me on time and completed service in a timely manner. Really liked the service video showing me the service in stages. More

by templemk
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Aug 18, 2026 -

Flood Mazda responded

Knowing that our on-time scheduling and efficient service on your Mazda CX-5 met your expectations is rewarding. Your praise for the stage-by-stage video walkthrough means a lot to our team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 18, 2026

Don't care about me! Cannot get service much less emergency service within 2 weeks! Help More

by templemk
Recommend Dealer
No
Employees Worked With
Anthony Marshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marshall
Aug 19, 2026 -

Flood Mazda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 16, 2026

Attitude, very disappointed not forthcoming in knowledge of recall work that wasn't done and why it wasn't and why they refused More

by Rickster075
Recommend Dealer
No
Employees Worked With
Anthony Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marshall
Aug 16, 2026 -

Flood Mazda responded

Hello Rickster075, Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manager of Flood Mazda. I'm very sorry to hear of your disappointment with your recent visit to Flood Mazda's Service department. I can assure this will be addressed so we learn from any and all mistakes that were made. We strive to give each and every customer an exceptional experience. Please feel free to contact me at anytime with any questions or concerns. Thank You, Russell Cunha

Aug 17, 2026 -

Rickster075 responded

Thank you russel but I WILL NOT BE FOLLOWING UP WITH YOUR SERVICE MANAGER!!!, The very person this situation has made this outcome what it is and where were at!

August 15, 2026

Very efficient. Staff always pleasant and knowledgeable. Work done in timely manner Have a nice day More

by kategorman48
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Aug 15, 2026 -

Flood Mazda responded

Thanks for the five-star rating! We’re glad our service team could complete the work on your Mazda CX-30 efficiently, and Bruce appreciates your kind words about their knowledge and friendliness. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 14, 2026

I've always enjoyed having my car serviced at Flood Mazda. I wasn't happy with replacing 4 tires on a car with 31,000 miles especially since our 2016 CX-9 had more than 75,000 miles before I needed to More

by 4479215
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marshall
Aug 17, 2026 -

Flood Mazda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Flood Mazda are glad to have you as a customer. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 13, 2026

Prompt, courteous, thorough Very friendly and accommodating. They went above and beyond to take care of our situation More

by alexrad
Recommend Dealer
Yes
Employees Worked With
Mary Ellen
Aug 17, 2026 -

Flood Mazda responded

Thank you for choosing Flood Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 11, 2026

This dealership is very efficient and cooperative with all my needs. Delighted I chose them. More

by KMENARD32137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Flood Mazda responded

Providing prompt, accommodating service for your Mazda CX-5 is how our service department operates. Knowing you’re delighted with your decision means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 10, 2026

Flood is an excellent dealer and the service is always very good Flood is an excellent dealer and the service and the service people are very accommodating and helpful More

by bobfab0
Recommend Dealer
Yes
Employees Worked With
Bruce
Aug 10, 2026 -

Flood Mazda responded

Your praise of our service department’s accommodating and helpful nature shows we’re fulfilling our commitment. Hearing that the service on your Mazda CX-5 is always very good means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 09, 2026

Truly customer service oriented. Steven leads by example. Great customer service. We recommend them to our friends. More

by nancy.dawson
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marshall
Aug 09, 2026 -

Flood Mazda responded

Thank you for recommending us and highlighting our customer-first approach. Knowing our team’s service on your Mazda CX-5 met your expectations means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

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