Steve Furtardo
Steve Furtardo at Flood Mazda

Steve Furtardo

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9
659 Reviews

Languages Spoken

English English

Portuguese Portuguese

4.9

659 Reviews

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659 Reviews of Steve Furtardo

November 08, 2026

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Employee Rating

Like all the other surveys, I receive outstanding service from a friendly, knowledgeable, helpful team. Everyone at Flood Mazda is wonderful. I feel very lucky to be a customer of theirs. It is a positiv More

by DLBERG1025
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2026

Flood Mazda responded

Your continued loyalty is a meaningful compliment to our service team. We're glad each visit for your Mazda2 feels welcoming from drop off to pickup. Knowing you appreciate the explanations of the work performed is especially rewarding. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 08, 2026

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Employee Rating

Excellent service as always. Easy to schedule appointment. Work completed in a reasonable time. Excellent accommodations while waiting in-person. More

by rverd1ri
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2026

Flood Mazda responded

Knowing you consistently enjoy the service on your Mazda3 means a lot to our team. We're glad booking your appointment was straightforward and you felt comfortable while waiting. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 07, 2026

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Always courteous, prompt, explain everything well, great service all around. They even pick up and drop off my car for service, can't beat that convenience! More

by NICNAT1216
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Recommend Dealer
Yes
Nov 07, 2026

Flood Mazda responded

Our team is pleased to make servicing your Mazda CX-50 more convenient with pickup and drop off. We're also glad you can count on attentive care, timely service, and clear explanations. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

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Mazda is like every dealer. They know their cars and they are in business to make money. They upsell service by saying “it’s recommended” when a service is not actually on Maz More

by Kim
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Recommend Dealer
Yes

Other Employees Tagged: Mary Ellen Walton

Nov 03, 2026

Flood Mazda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

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Flood Mazda gets my car in as soon as possible. They always talk to me about what they are doing. The service department is really great at what they do. I’ve dealt with service, parts and sales al More

by lauramarrone
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2026

Flood Mazda responded

We're glad our service team gets your Mazda CX-5 in promptly and keeps you informed about the work. Your recommendation and kind words about our service, parts, and sales teams mean a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

October 30, 2026

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Excellent service and professionalism It’s great PR to send the video that shows all about the car. More

by JOELAFREDO12
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Recommend Dealer
Yes
Oct 30, 2026

Flood Mazda responded

We're pleased you valued the video overview of your MazdaSpeed Miata MX 5. Thank you for recognizing the quality of our service and our team's professional approach. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

October 29, 2026

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The Mazda service center is always excellent and professional. Would recommend to anyone who asks. . More

by SHARONBETTIS1
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Recommend Dealer
Yes
Oct 29, 2026

Flood Mazda responded

Your recommendation means a lot to our service team. We’re pleased the service on your Mazda CX-5 has consistently met your expectations. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 23, 2026

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Employee Rating

Always polite and very friendly. They keep you informed about the status of your vehicle More

by isble420
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Recommend Dealer
Yes
Sep 23, 2026

Flood Mazda responded

Thank you for the five-star rating and for noting how courteous and welcoming our service team is. We’re glad we keep you informed every step of the way during your Mazda3’s service. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 13, 2026

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Employee Rating

Steven the service manager is great. He does everything he can work with you. He tries to get your car in and out as quickly as possible. More

by lauramarrone
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2026

Flood Mazda responded

Your note about Steve accommodating your schedule and getting your Mazda CX-5 in and out quickly reflects our service team’s commitment to efficient, attentive care. Hearing that the process was easy for you means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 10, 2026

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Employee Rating

They did a good putting the tires on and aligning the front end. They provided us with a nice loaner car. More

by SUSANMTROUT0203
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Recommend Dealer
Yes
Sep 10, 2026

Flood Mazda responded

Knowing that the tire installation and front-end alignment on your Mazda6 met your needs is rewarding. We’re glad our loaner car made your visit more convenient. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

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