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Florence Toyota

Florence, SC

Overview
Reviews
4.7
402 Reviews
Call Dealership (843) 773-2060

2300 West Palmetto Street

Florence, SC

29501

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Showing 402 reviews

July 28, 2023

Impressive throughout the experience. Tabatha kept me informed along the way. She explained what needed to be done and the timeframe it would take. Her demeanor was very kind, personable More

by shapwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha, Service Department
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July 12, 2023

My Service Advisor, Nicholas Vause, was knowledgeable, understanding and kept me informed. Excellent job Nicholas! More

by SherryinSC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Vause, Service Department
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Jul 12, 2023 -

SherryinSC responded

I purchased my car from Florence Toyota. I brought it back previously because I had a tire blowout. Since the tire replacement, my vehicle was shaking when I would get up to 60 miles an hour. I thought it was one thing but my serviice advisor informed me that what I wanted to have done would not stop that. I agreed to have done what he believed needed to be done to correct the problem. The service took care of it, and it's back riding smoothly as the first day. My Service Advisor listened to my problem. He was exceptionally knowledgeable, and kept me informed of what was happening with my car. Thanks to My Srvice Advisor, Nocholas Vause, for having me rest asured that my car was being repaired properly. Mr. Nicholas Vause with his professionalism, is by far an excellent asset to Florence Toyota. Since I knew that Nicholas was handeling the details of the work on my 2019 XSE Camry, I felt as though my car would be repaired correctly and it was. Florence Toyota, you have a superb service adviser in Nicholas Vause! In light of his professionalism, and his eye for accuracy and detail, I will bring my car back for servicing. I will also tell my friends that Florence Toyota is an excellent place to have their car serviced. Thank you Florence Toyota, and thank you Nicholas Vause!

June 30, 2023

My sales experience was great. Kris had me leaving in the car I came for very quickly. I couldn't have asked for better. More

by Gplusa25
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kris, Lizzy
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June 19, 2023

They were beyond kind and answered all of my questions. Justin was fantastic and definitely treated me like I was extremely valued More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Service Department
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June 17, 2023

Always friendly. Great service never try to force me into unnecessary work. Will continue to use for my service needs. More

by foxylion812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dew
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June 16, 2023

Always excellent service and impressive customer service. I’m so thankful, they do such a great job! More

by linzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee and Tabatha
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June 14, 2023

There was an issue with my car on a long drive home and I took it into the service station where Chris handled it in less than 5 minutes. He along with the rest of the staff were very friendly and even offer More

by Ceagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dew, Service Department
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June 13, 2023

Brittney handled my warranty problem without any glitches. I was informed of the problem and the service representative repaired my vehicle. I had a good experience! More

by Bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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June 13, 2023

Jerome did a great job, very friendly and hospitable. Did a really great job communicating. More

by bd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome, Service Department
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June 10, 2023

that service department is doing one xxxx of a job they all as nice as can be there always helpful an safe an fast my hat is off to you guys an gals More

by WyattEarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Troy McGarrie, Cardiss Green
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