Florence Toyota

Drop my car off for service and don’t even get through breakfast before they are calling to tell me it is ready. Staff has always been professional, courteous and honest about my vehicle needs. Highly r breakfast before they are calling to tell me it is ready. Staff has always been professional, courteous and honest about my vehicle needs. Highly recommend the Florence Toyota team. They are top notch all the way around. More

Saw what I wanted and Eric Johnson got me riding he and his staff served great customer service and got me riding in what I liked thanks again and to the friendly staff at Florence Toyota his staff served great customer service and got me riding in what I liked thanks again and to the friendly staff at Florence Toyota More

Everyone was very nice and efficient! I has a 7:59 am appointment and was out by 9:00 am appointment and was out by 9:00 am More

Great service as usual however I have a low tire pressure today after the tire rotation pressure today after the tire rotation More

Great service great time I enjoy my Toyota RAV4 y’all have been great to work with. have been great to work with. More

I haven’t been back for a while but because I’m back working in Florence and I stand by my Toyota I came back to Florence Toyota for service. They were great - scheduled an appointment when I wanted it, working in Florence and I stand by my Toyota I came back to Florence Toyota for service. They were great - scheduled an appointment when I wanted it, I had a place to work while I waited and it was just a pleasant atmosphere. They even made me an appointment for my next check up already !! Hopefully my car will continue to run smoothly for several more years and Florence Toyota visits More

I have a hard time parting with money and am stubborn when it comes to what I want. I can be difficult 😜. Frankie was amazing and handle me like a pro. Thanks to the team at Florence Toyota for getting when it comes to what I want. I can be difficult 😜. Frankie was amazing and handle me like a pro. Thanks to the team at Florence Toyota for getting me everything I wanted and more! More

Everyone was so very nice. It didn't even take an hour, I received a text when my car was done. I am so glad I bought my car and I happy with it everyday. I received a text when my car was done. I am so glad I bought my car and I happy with it everyday. More

Gary Cooper is always going above and beyond for all of his customers!!!! You guys need more people in your department that goes this far to customers. his customers!!!! You guys need more people in your department that goes this far to customers. More

Normally I don’t go this far with these types of things but my experience with the dealership has been horrible. I have taken my car in thats still under warranty with 18,000 miles on it 5 times and still but my experience with the dealership has been horrible. I have taken my car in thats still under warranty with 18,000 miles on it 5 times and still no resolve. I have also spoken with the service manager and he basically tried to blame me for his service worker and advisor not communicating on why I came back in after a week. He also said to me that he has to side with his service guy😳. Why would I not explain why I’m returning a week later. This guy is completely uncaring. As a woman I feel like it’s sex discrimination. If I were a man this would have been resolved before 5 different visits. And I have been charged 3 different time based on guesses at to why my car is shaking at certain speeds. It’s a mess and I’m annoyed that I as a woman was not treated properly. Def feel taken advantage of. Smh More