Florence Toyota

Dream car!! Josh Jordan did an amazing job selling us our hilander. He was very thorough and patient. We were very satisfied. All of the staff were friendly and t Josh Jordan did an amazing job selling us our hilander. He was very thorough and patient. We were very satisfied. All of the staff were friendly and the facility was nice and clean. Definite 5 star experience. Thank you! More

Great Experience We found the 2014 Corolla that we wanted at Florence Toyota. The salesman was Aaron and he was patient and quiet, just the opposite of our experien We found the 2014 Corolla that we wanted at Florence Toyota. The salesman was Aaron and he was patient and quiet, just the opposite of our experience with salesmen at other dealerships. He did not try to upsell us and went out of his way to make our experience as smooth and easy as possible. The used car manager was Anthony Mack, another man who was easy to deal with and fair in his dealing. Aaron also made sure that the car was in superior shape when we picked it up. Even though the car has 12,770 miles on it, it looked positively brand new. So it was just the best experience possible when buying a car. More

Excellent Service!!! The easiest new car experience I have ever had. I would recommend to everyone. There was no pressure and got a fair price without haggling. No nega The easiest new car experience I have ever had. I would recommend to everyone. There was no pressure and got a fair price without haggling. No negatives! More

2nd new Toyota From Internet response to delivery of vehicle, all questions and concerns have been promptly addressed. Salesperson listened to what I wanted and got From Internet response to delivery of vehicle, all questions and concerns have been promptly addressed. Salesperson listened to what I wanted and got it. Price was very competitive and trade-in was at market value. 1st new Toyota at this dealership but not the last. More

buying car buying the car was good, just as good as any dealer I have dealt with, but getting the tags transferred was awful, (they don't do it in a timely manne buying the car was good, just as good as any dealer I have dealt with, but getting the tags transferred was awful, (they don't do it in a timely manner) More

Two good guys! Very easy to deal with, very friendly, knowledgeable. Wanted to buy locally for convenience and so that I would be bringing the Prius back to the deal Very easy to deal with, very friendly, knowledgeable. Wanted to buy locally for convenience and so that I would be bringing the Prius back to the dealer for service where I purchased it. I do feel that the dealer could have given a lower price based on prices from out of town dealers. The overall rating would have been 5 stars had the price been a little lower. More

2016 Tacoma Great experience. Easy negotiation via email/phone. Dealers in Columbia wouldn't budge off of MSRP where as Florence Toyota would actually talk about Great experience. Easy negotiation via email/phone. Dealers in Columbia wouldn't budge off of MSRP where as Florence Toyota would actually talk about price. More

Service times based on year and mileage not queue I've been a Florence Toyota customer for years, not that it matters much when it comes to customer loyalty. First of all I will say if you are rich, I've been a Florence Toyota customer for years, not that it matters much when it comes to customer loyalty. First of all I will say if you are rich, have a new Toyota, or know someone in the service department, you can ignore this. They queue your vehicle in oil change service line based on year of car and mileage, not the hour you arrive. Enough said really. Basically if your car is new you are good to go. They'll skip the wait for you and move you to front. If you are like me with an 06 model, don't come to Toyota for service. They average about four hours on older cars if they bother to service it without your constantly reminding them about the cars that keep jumping you in line. I asked about it, and I was told it is because they were newer. Wow, like I needed a reminder that I can't afford a $25000 corolla. More

Disappointed I have purchased 2 vehicles from Florence Toyota over the past 10 yrs. my experience then was wonderful . I am currently looking to purchase a new v I have purchased 2 vehicles from Florence Toyota over the past 10 yrs. my experience then was wonderful . I am currently looking to purchase a new vehicle and was very disappointed in how unprofessional this dealership has become. The salesmen appearance was terrible. (Wool hats in 80 degree weather, hoodies, and flip flops). I feel if my first impression of this dealership was this, I can't imagine what any post sales repairs would be like. There has been a change in management and it hasn't improved at all. I will go back to giving my business to Toyota in Sumter... More