Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
4,180 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 4,180 reviews
April 24, 2017
Randy was great make sure you buy from Randy!!! Had a great fast and swift experience at a great price can't complain!! Everyone should go see Randy he was very upfront and helpful Had a great fast and swift experience at a great price can't complain!! Everyone should go see Randy he was very upfront and helpful More
by Cnwn1222
Employees Worked With
Bruce Sutton, Randy Fernandez
April 19, 2017
Greatest out of all The dealership they took care of me...sam bought me a Gatorade which went a long way ...not a lot folks going to get you stuff out of the vending mach The dealership they took care of me...sam bought me a Gatorade which went a long way ...not a lot folks going to get you stuff out of the vending machine, the point is I had a over all great experience with him. I have met Mickey which was great guy but I forgot my finance manager More
by Jlo2017
Employees Worked With
Michael Williams, Samuel Marcelin
April 18, 2017
Easy and effortless Alin was great from the moment we walked in. He was very knowledgeable about the car that we were looking for. Further, he was there every step of the Alin was great from the moment we walked in. He was very knowledgeable about the car that we were looking for. Further, he was there every step of the way. For example, other sales rep at other dealerships typically leave us alone while we wait for the finance department. However, Alin stayed with us and talked to us so the time passed quickly. Then, after we bought the car, he checked on us a few days later to make sure we were still satisfied. He went above and beyond and he truly embodies great customer service. More
by Lsmit012
Employees Worked With
Michael Williams, Alin Botez, Bruce Sutton
April 16, 2017
Hyundai Elantra Purchase The sales representatives were very professional and customer oriented. All the representatives treated us like family. We will be recommending Florid The sales representatives were very professional and customer oriented. All the representatives treated us like family. We will be recommending Florida Fine Cars to our friends and family members. More
by Yolanda Sanchez
Employees Worked With
Darryl Garib, Juan Segura, Ariel Infante
April 16, 2017
Purchase of Hyundai Elantra My wife and I were recommended to Florida Fine Cars by a family member. The sales team displayed a great level of professionalism and treated us like My wife and I were recommended to Florida Fine Cars by a family member. The sales team displayed a great level of professionalism and treated us like family! I will recommended Florida Fine Cars to anyone looking for great customer service and financing options! Thank you guys!! More
by Gaston,gs33
Employees Worked With
Darryl Garib, Juan Segura, Ariel Infante, Charles Sanchez
April 15, 2017
Excellent and patient We came in the day before at night while the dealership was closed. Botez helped us find a couple of cars to decide and suggested us a Nissan Altima 2 We came in the day before at night while the dealership was closed. Botez helped us find a couple of cars to decide and suggested us a Nissan Altima 2012. We we're going to get an 2010 Audi A4 from another dealership but the price was too good to be true. So we ended with the Nissan And glad that Botez was patient that night and helped us decide on a good car with a reasonable price. Glad that he came along and helped. Will recommend people to see Botez before anyone else. Much appreciation to work with this patient gentelmen. More
by _luiss_
Employees Worked With
Alin Botez
April 15, 2017
Great buying experience! I just bought a 2014 C class Mercedes Benz from the used lot, and I love the car. Great experience with the sales staff . Everyone was friendly, knowl I just bought a 2014 C class Mercedes Benz from the used lot, and I love the car. Great experience with the sales staff . Everyone was friendly, knowledgeable, great to work with. Amiee Miller and Leo Enriquez was great in helping finding the best choice that fit my budget and expectations. I would definitely recommend this dealership to everyone. A+++++ More
by Youri1rm
Employees Worked With
Amiee Miller, Leonardo Enriquez
April 13, 2017
Great Personable Service! Alin was great from beginning to end and very relatable during the entire process. He allowed me to choose exactly what I came for without pushing Alin was great from beginning to end and very relatable during the entire process. He allowed me to choose exactly what I came for without pushing me for any other car. I'll be referring his services to my friends and family. Big thank you! VERY EASY TRANSACTION. More
by Fattcook954
Employees Worked With
Alin Botez
April 12, 2017
Awesome Omg !!!! I can't explain how great these guys are from my sales person to the finance manager and til the end to my last paperwork . I would recommend Omg !!!! I can't explain how great these guys are from my sales person to the finance manager and til the end to my last paperwork . I would recommend you guys to go to this dealer they will do there absolute best to get you approve with a bank . Thanks to Samuel Marcelin I walked out with a New Kia Optima. More
by Jmichel93
Employees Worked With
Darryl Garib, Samuel Marcelin
April 11, 2017
Excellent from the beginning of the deal to the end Initiating this deal through Capital One Navigator Miguel from the dealership answered all my questions campintouch until the end I give them 5 stars Initiating this deal through Capital One Navigator Miguel from the dealership answered all my questions campintouch until the end I give them 5 stars call more thank you More
by Bobby tims
