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Florida Fine Cars Miami - Service Center

4.4

27 Lifetime Service Reviews

21151 NW 2nd Ave, Miami, Florida 33169

27 Reviews of Florida Fine Cars - Service Center

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January 12, 2019

"Brandon is the best"

- Guirlande88

Came here and Brandon greeted me outside. Made me feel welcome. Was extremely patient and very honest. Definitely will recommend everyone (family, friends, etc). Brandon's the BEST.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Zeniah
Jan 15, 2019 -

Florida Fine Cars Miami responded

Guirlande88, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Brandon Swazey and Zeniah was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

December 10, 2018

"Must Talk with Brandon Swazey! Amazing ! "

- bambi0527

Man, my experience was everything I imagined for when I first purchase a car or the thoughts and questions I had they can give me the answers to. While being there, one of their great employees Brandon Swazey was very very helpful and was such a sweetheart when it came to helping to decide what car is best for me financially! I would highly recommend to come here and to also have Brandon by your side 😅

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 12, 2018 -

Florida Fine Cars Miami responded

bambi0527, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Brandon Swazey. Brandon is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

December 06, 2018

"Grateful "

- Moriah

About two months ago, I was in the market to buy a used car. A friend recommended that I reach out to Brandon Swazey at Florida Fine Cars in Miami. I am so grateful that I was referred to Brandon because he is definitely a gem. Very kind and knowledgeable. Very satisfied with my purchase.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 07, 2018 -

Florida Fine Cars Miami responded

Moriah, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Brandon Swazey was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

May 02, 2018

"Good services!"

- Jmdecime

I would definitely recommend others to this dealer.they did good jobs,nice teamwork.the cars good affordable prices.my sale persons did a fenomal job! Thank you JOE TORRES!and LUIS!

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Recommend Dealer
Yes
Employees Worked With
Marck Malary
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Torres
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Luis Santibanez
May 03, 2018 -

Florida Fine Cars Miami responded

Jmdecime, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Marck and the team was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

April 28, 2017

"Professional and honest"

- Laura11

It is such a pleasure going to a dealer that you can actually give a positive comment on. Very professional and not to feel being taken advantage of. Bad experience in the past with Miami Lakes Auto Mall. Highly recommend your facility

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Recommend Dealer
Yes
Employees Worked With
Roland Patino
April 27, 2017

"Awesome experience"

- mom2boys

I did not purchase my car at Florida Fine Cars, but decided to have my car in for service as I was looking for a better place than I was currently going. As a woman, being taken advantage of is something I worry about. Did not happen here. I had the pleasure of dealing with Roland Patino and was beyond pleased. He was super helpful and went the extra mile to explain everything to me. I will be back as long as he is there.

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Recommend Dealer
Yes
Employees Worked With
Roland Patino
March 30, 2017

"Sale purchase "

- Beem750

Ariel Infante was very helpful during sale of purchase very satisfied with all information provided with vehicle made me comfortable during time of sale I would recommend him and dealership service to anyone shopping for cars

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Recommend Dealer
Yes
Employees Worked With
Ariel Infante
February 16, 2017

"Customer service #1"

- pkeller934

I shopped for 2 yrs for this unique car. Found it at Florida Fine cars visited the dealership a couple times trying to make a deal better than what was listed on web site, waited till car price was reduced. Went back in dealt with Marcial he was awesome the customer service he provided was top notch. His sales manager Mikey also 1st class. We purchased on a Sunday and the service shop was closed, Sales manager called on Monday to have appointment set to bring car in for few issues we noted in test drive. Christina in service was so helpful. After having the car now going unto week 2 We are very happy with the customer service and professionalism we received from the above mentioned associates at Florida fine cars.

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Recommend Dealer
Yes
Employees Worked With
Marcial, Christina in service,
January 16, 2017

"Reel you in"

- Mmorse

They were prompt to call when I was looking for a car but the day we bought it the shocks had an issue. Manager would not return calls. Unreasonable. We still don't have title and paid cash that night. They feel you on and cut the line. Do not buy from them! It took 4 hours to get the paperwork and we had no financing. Ridiculous. Javier the manager sat around and did not help the sales people at all.

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Recommend Dealer
No
Employees Worked With
Javier Zambrana
November 02, 2016

"Great Experience "

- BMW Driver

I brought my car here at Florida Fine Cars, the dealership is spotless full of friendly professional helpful car salesman. After purchasing my car it was cleaned and delivered to me at my home. Perfect condition, runs smooth, works perfect. I wont lie I had one minor issues such as the horn stop working but no worries, Frank Diaz , Jorge Beltre, and the manager resolved this issue stat without delay whatsoever, perfect car, I love it! Thank You Florida Fine Cars!!!

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Recommend Dealer
Yes
Employees Worked With
Manager-Mike, Frank Diaz, Jorge Beltre
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