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Florida Fine Cars Miami
Miami, FL
4,184 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,184 reviews
April 15, 2017
Great buying experience! I just bought a 2014 C class Mercedes Benz from the used lot, and I love the car. Great experience with the sales staff . Everyone was friendly, knowl I just bought a 2014 C class Mercedes Benz from the used lot, and I love the car. Great experience with the sales staff . Everyone was friendly, knowledgeable, great to work with. Amiee Miller and Leo Enriquez was great in helping finding the best choice that fit my budget and expectations. I would definitely recommend this dealership to everyone. A+++++ More
by Youri1rm
Employees Worked With
Amiee Miller, Leonardo Enriquez
April 13, 2017
Great Personable Service! Alin was great from beginning to end and very relatable during the entire process. He allowed me to choose exactly what I came for without pushing Alin was great from beginning to end and very relatable during the entire process. He allowed me to choose exactly what I came for without pushing me for any other car. I'll be referring his services to my friends and family. Big thank you! VERY EASY TRANSACTION. More
by Fattcook954
Employees Worked With
Alin Botez
April 12, 2017
Awesome Omg !!!! I can't explain how great these guys are from my sales person to the finance manager and til the end to my last paperwork . I would recommend Omg !!!! I can't explain how great these guys are from my sales person to the finance manager and til the end to my last paperwork . I would recommend you guys to go to this dealer they will do there absolute best to get you approve with a bank . Thanks to Samuel Marcelin I walked out with a New Kia Optima. More
by Jmichel93
Employees Worked With
Darryl Garib, Samuel Marcelin
April 11, 2017
Excellent from the beginning of the deal to the end Initiating this deal through Capital One Navigator Miguel from the dealership answered all my questions campintouch until the end I give them 5 stars Initiating this deal through Capital One Navigator Miguel from the dealership answered all my questions campintouch until the end I give them 5 stars call more thank you More
by Bobby tims
April 01, 2017
2005 ls 430 Came in for this car , and I'm loving it special thank to Juan Segura for making my experience so good. I want to menation this dealership really has Came in for this car , and I'm loving it special thank to Juan Segura for making my experience so good. I want to menation this dealership really has good financing the got me this 2005approve in matter of minutes. More
by Anthony guevara
Employees Worked With
Juan Segura
March 30, 2017
Sale purchase Ariel Infante was very helpful during sale of purchase very satisfied with all information provided with vehicle made me comfortable during time of sa Ariel Infante was very helpful during sale of purchase very satisfied with all information provided with vehicle made me comfortable during time of sale I would recommend him and dealership service to anyone shopping for cars More
by Beem750
Employees Worked With
Ariel Infante
March 27, 2017
Thank you so much This guys were amazing thanks to Juan Segura and Angela , my husband came and did deal with them then I just came to pick up vehicle, very attentive ! This guys were amazing thanks to Juan Segura and Angela , my husband came and did deal with them then I just came to pick up vehicle, very attentive !!! More
by Marie Jeudy
Employees Worked With
Bruce Sutton, Juan Segura, Angela Hinds
March 18, 2017
Ariel Infante Ariel is by far the best sales associate at Florida Fine Cars. He will go the extra mile to make your experience of buying a car as pleasant as possi Ariel is by far the best sales associate at Florida Fine Cars. He will go the extra mile to make your experience of buying a car as pleasant as possible.. Good job Thank you for all he had done for us at the dealer look forward to seeing you when buying another car from you guys. Regards Alex More
by Alex3142
Employees Worked With
Bruce Sutton, Ariel Infante
March 12, 2017
Smooth Experience Great deal, Good Staff and Desired To Help You When Serious About Closing A Deal. Sales Rep: Juan Segura & Miguel Gomez Finance Manager: Darryl Gar Great deal, Good Staff and Desired To Help You When Serious About Closing A Deal. Sales Rep: Juan Segura & Miguel Gomez Finance Manager: Darryl Garib & Hani More
by takedown
Employees Worked With
Other Employees :
Hani (FINANCE MANAGER) , Darryl Garib, Juan Segura
February 16, 2017
Customer service #1 I shopped for 2 yrs for this unique car. Found it at Florida Fine cars visited the dealership a couple times trying to make a deal better than what I shopped for 2 yrs for this unique car. Found it at Florida Fine cars visited the dealership a couple times trying to make a deal better than what was listed on web site, waited till car price was reduced. Went back in dealt with Marcial he was awesome the customer service he provided was top notch. His sales manager Mikey also 1st class. We purchased on a Sunday and the service shop was closed, Sales manager called on Monday to have appointment set to bring car in for few issues we noted in test drive. Christina in service was so helpful. After having the car now going unto week 2 We are very happy with the customer service and professionalism we received from the above mentioned associates at Florida fine cars. More
by pkeller934
Employees Worked With
Marcial, Christina in service,
