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Florida Fine Cars Miami
Miami, FL
4,184 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,184 reviews
September 03, 2016
Wonderful!!! Great service! Just an overall wonderful experience. Very helpful and also very patient throughout the entire process. Very pleased with the service p Great service! Just an overall wonderful experience. Very helpful and also very patient throughout the entire process. Very pleased with the service provided by Florida Fine Cars. More
by Helenflo143
Employees Worked With
Gabriel Nzabonimana, Freddy Duran
September 01, 2016
5 stars I was looking for this car for awhile and this was the best price that I could find. Yosvani gave me a 5 star service. really smooth for my first time I was looking for this car for awhile and this was the best price that I could find. Yosvani gave me a 5 star service. really smooth for my first time financing a car. More
by pons1987
Employees Worked With
Yosvani Pons
August 27, 2016
Great customer service I thank the good Lord for the way you take care of your customer,and I hope you continue like that with the future for I know our Jesus will give you I thank the good Lord for the way you take care of your customer,and I hope you continue like that with the future for I know our Jesus will give you more customer,I pray very hard for some of your sale person specialy Wynton and Jose.I love you Blessings every day God be with you and your Luciana. More
by Sisterlucy
August 26, 2016
Excelent It was a great experience. Yosvani was very patient and helped me to find a car that I love! I recommend the dealer and him to anyone that is in need It was a great experience. Yosvani was very patient and helped me to find a car that I love! I recommend the dealer and him to anyone that is in need of a car and don't know where to start, like I was. More
by GilleReyes
Employees Worked With
Yosvani Pons
August 24, 2016
The service was excellent! Frank Diaz was very helpful, friendly and knowledgeable about the car. I definitely will recommend to my friends and my family to service there cars Frank Diaz was very helpful, friendly and knowledgeable about the car. I definitely will recommend to my friends and my family to service there cars at Florida Fine Auto . I'm very happy with the customer service. In fact I wouldn't never take my car any where else. Thank you for excellent customer service Your satisfied customer, Jorge Bello Rodriguez More
by Jorge Bello Rodriguez
Employees Worked With
Frank Diaz
August 24, 2016
Best service ever I was referred to Yosvani by my friend that bought a car from him, he told me that if i wanted a car I have to go with him. He helped me with my situa I was referred to Yosvani by my friend that bought a car from him, he told me that if i wanted a car I have to go with him. He helped me with my situation, I felt comfortable all along the process. Big 5 stars for him More
by norge_homestead
Employees Worked With
Yosvani Pons
August 24, 2016
You have to check them out f you are looking for an used vehicle like i was, you'll find a bunch of unscrupulous salesperson and dealers but the experience at this place amazing f you are looking for an used vehicle like i was, you'll find a bunch of unscrupulous salesperson and dealers but the experience at this place amazing. The sales person was super helpful and transparent, he didn't rush us at all. I'm not buying another car with no one else but Yosvany. More
by josecal
Employees Worked With
Yosvani Pons
August 21, 2016
When out of his way to help me out ! Casually when in one morning to get my detailed done on my car, explained him about a small issue that my car had and i told them if he was able to fi Casually when in one morning to get my detailed done on my car, explained him about a small issue that my car had and i told them if he was able to fix it, please do so. I was not expecting it to get done, as the service area is always on high demand, however he came in clutch and fixed the small issue my car had at no extra cost. Overall pleased with his professional interpersonal skills and did not sugar coat anything he just plain delivered what he promised. More
by takedown
Employees Worked With
Frank Diaz
August 21, 2016
BUYER BEWARE ! Worst customer service ever! Been trying to resolve an issue for months to no avail! They never return phone calls! Again BUYER BEWARE! ! Worst customer service ever! Been trying to resolve an issue for months to no avail! They never return phone calls! Again BUYER BEWARE! More
by Collier Man
Employees Worked With
August 17, 2016
Wonderful Experience Greg Brown is the best person ever! He fought me to get my car that I wanted and never gave up. I recommend him to any and everyone. Greg Brown is the best person ever! He fought me to get my car that I wanted and never gave up. I recommend him to any and everyone. More
by Mscandi83
