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Florida Fine Cars Miami
Miami, FL
3,734 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 3,734 reviews
January 15, 2016
2013 VW Passat sold by Matthew Heroux Matthew has made a great job in finding me my first ever car. He was kind, showed great spirit and knowledge and, most importantly, made me become a h Matthew has made a great job in finding me my first ever car. He was kind, showed great spirit and knowledge and, most importantly, made me become a happy and longterm customer of Florida fine cars! I really appreciated his great work during the whole sale. Not only did he know every detail of each car we looked at, he also was a big help in finding the right car type. Thank you very much again!! More
by 2013 VW Passat sold by Matthew Heroux
Employees Worked With
Matthew Heroux, Matthew Heroux
Helpful January 14, 2016
Buying a car from Alaska I was in the process of relocating from Alaska to Key West and needed a car. Roman was there every step of the way and ensured the process was fun and I was in the process of relocating from Alaska to Key West and needed a car. Roman was there every step of the way and ensured the process was fun and I ended up with the car I wanted for the right price. Well done Roman! Would use this dealer again and will refer my friends and colleagues to this dealer. More
by Sreisdorf
Employees Worked With
Roman, Roman Zenin
January 13, 2016
Awesome salesman David Farbars is an incredible salesman my that Provides the ultimate customer care! It is it a pleasure to find represenatives that understands the n David Farbars is an incredible salesman my that Provides the ultimate customer care! It is it a pleasure to find represenatives that understands the need of people. It is there my expectations that David be represented by exemplary customer relations. The pleasure was indeed mine! More
by Tonywhit
Employees Worked With
David Farbars and Jose Zamora, David Fabars
January 13, 2016
Awesome Experience!!! I went to the dealership not knowing what to expect first time I had heard of it. I met with my sales person Marcial he really took the time to help I went to the dealership not knowing what to expect first time I had heard of it. I met with my sales person Marcial he really took the time to help me out. He helpped me get the right car for the right price. If you do decide to go there go see Marcia is an awesome salesperson xxxx help out even if you're on a budget budget. More
by gonzalex23
Employees Worked With
Marcial, Marcial Ferreira
January 13, 2016
Excellent service Great experience. Staff went above and beyond In assisting us. Would recomend this dealership to anyone considering it. Sales person was very patien Great experience. Staff went above and beyond In assisting us. Would recomend this dealership to anyone considering it. Sales person was very patient and helpful we felt very comfortable making a decision on the right car. More
by Zrs
Employees Worked With
William Santiago, William Santiago
January 13, 2016
Helpful. The salesman was very helpful in getting me into the car I wanted despite my situation. However I didn't like the fact that he discussed my personal c The salesman was very helpful in getting me into the car I wanted despite my situation. However I didn't like the fact that he discussed my personal credit matters with a friend that came along with me. That should have been private. That was the only downside. Other than that I am very pleased with my purchase and do recommend them. More
by Java Metallica
Employees Worked With
Alvin, Daryl (finance)
January 12, 2016
Excellent Mr. Marcial Ferreira was the best sales representative that I had the pleasure working with. Very helpful, no tricks. I definitely recommend the deale Mr. Marcial Ferreira was the best sales representative that I had the pleasure working with. Very helpful, no tricks. I definitely recommend the dealer and I will go back my self. More
by Magda
Employees Worked With
Marcial Ferreira
January 12, 2016
great service From last year I been with out a car .every car dealer ship I been to said I wasn't approve for a nice car because of my bad credit.thanks to the help From last year I been with out a car .every car dealer ship I been to said I wasn't approve for a nice car because of my bad credit.thanks to the help of this young man name Greg brown @Floridafinecars for letting me know he cloud check with my bank to see if I was aprove for a nice car .I'm so happy I was aprove .I really appreciate his help and I love my new hond More
by julian simmonds
Employees Worked With
(Greg brown ) sale rep
January 11, 2016
Very helpful salesman Mike Murmovich was a pleasure to deal with. He was very helpful and made every effort to find answers to my questions. He called me more than once a Mike Murmovich was a pleasure to deal with. He was very helpful and made every effort to find answers to my questions. He called me more than once after having secured necessary information. More
by BobL
Employees Worked With
Mike Murmovich, Carlos Betancourt
January 11, 2016
great experience great services Got a really great car and great deal sale person javi is great and awesome very friendly and world recommend my friend. 100% question about it. Got a really great car and great deal sale person javi is great and awesome very friendly and world recommend my friend. 100% question about it. More
by haray300
Employees Worked With
Javi El Monstro, Frank Coker, John C
