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Florida Fine Cars Miami
Miami, FL
4,222 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,222 reviews
May 29, 2016
A blessing I was very please and satisfied with the way I was treated here, Javier the sales manager and Pablo finance manager went out there way to ensure I dr I was very please and satisfied with the way I was treated here, Javier the sales manager and Pablo finance manager went out there way to ensure I drove out of there with the car I wanted,in the end I drove off happy definitely will recommend them again and again you guys have a customer for life. More
by Island0784
Employees Worked With
Pablo In Finanace, Javier Zambrana, Juan Segura
May 29, 2016
I don't know how they got my deal through They told me they would make my deal happen no matter what and they did.. I am very happy and satisfied.. I will send some more people this way They told me they would make my deal happen no matter what and they did.. I am very happy and satisfied.. I will send some more people this way More
by Dat1225
Employees Worked With
Wynton Sherrod, Javier Zambrana, John Clark
May 28, 2016
They made the impossible possible very satisfied ...they made it work when I was about to give up.....thanks alot Miguel and deago soooo happy ...they made it work when I was about to give up.....thanks alot Miguel and deago soooo happy More
by judge lucas
May 28, 2016
Great job I came to this location from Daytona beach, fl and left with a new car. The sales person Chris Rivera did a great job helping me over the phone and wa I came to this location from Daytona beach, fl and left with a new car. The sales person Chris Rivera did a great job helping me over the phone and was able to have everything ready for me once I arrived. I didn't have any problems. They worked out a great deal with me being that it was my first time purchasing a car. More
by Dayday95
Employees Worked With
Javier Zambrana, Jose Zamora, Crecencio Rivera Jr.
May 28, 2016
Nissan altimeter 2014 It was fast and excellent experience. Amazing deal for the car than any of the competitor. I would totally recommended this place to a friend or famil It was fast and excellent experience. Amazing deal for the car than any of the competitor. I would totally recommended this place to a friend or family member. More
by Megaman656
Employees Worked With
Alin Botez, Jose Zamora, Juan Segura
May 28, 2016
Thank you so much guys!!!! Thank you guys for giving me the car of my dream ! Alin was a BIG help his patience and customer service was AMAZING ! Javier Z. and Freddy assisted m Thank you guys for giving me the car of my dream ! Alin was a BIG help his patience and customer service was AMAZING ! Javier Z. and Freddy assisted me with the closing. They were too of a great assistance. Thanks again ! More
by Shenelle Charles
Employees Worked With
Alin Botez, Javier Zambrana, Freddy Duran
May 28, 2016
Helpful, honest and professional Our salesperson Matthew was great in helping us look for what wanted. I appreciate his honesty with getting this deal done. Thank you Bruce for all yo Our salesperson Matthew was great in helping us look for what wanted. I appreciate his honesty with getting this deal done. Thank you Bruce for all your excellent help. More
by Joyce Ann
Employees Worked With
Bruce Sutton, Matthew Heroux
May 28, 2016
Easiest Process ever With social media being so popular now days, I first met the manager Javier on Instagram. He assured he would get me in the car of my choice. The next With social media being so popular now days, I first met the manager Javier on Instagram. He assured he would get me in the car of my choice. The next morning he had his salesperson Shalina call me to come in. Once onsite he she showed me a different variety of vehicles that was close to what I was looking for. Once we found the right one .. Took it for a test drive and it was all smooth sailing from there! Believe it or not after that the financing process only took about 30 minutes and I was on my way. Shalina in fact was the nicest person I've encountered in a while. Paired with Javier they were like the perfect 1-2 punch in getting me squared away. I highly recommend anyone in the market to get a new Vehicle to come by Florida fine cars. They Will definitely get you in what you're looking for! More
by Andrew.belly
Employees Worked With
Javier Zambrana, Shalina Paul
May 28, 2016
Excellent This is our second car purchased at Fine Cars. It is a very pleasant experience the sales associates are very knowledgeable and hard working. The expe This is our second car purchased at Fine Cars. It is a very pleasant experience the sales associates are very knowledgeable and hard working. The experience is all around top notch. We give this guys an A+!! Mike Ferrari and Mathew and Javier! Ask for them More
by Lili
Employees Worked With
Mike Ferrari, Javier Zambrana, Matthew Heroux
May 28, 2016
Great customer service Was pleased by the experience. Bought a car from Kevin he did a great job finding a car that fit me and my personality along with my budget. My C250 Was pleased by the experience. Bought a car from Kevin he did a great job finding a car that fit me and my personality along with my budget. My C250 is perfect. Finance manager Jose did a great job as well getting me set up. Javier was a pleasure to deal with. More
by Jroxy0305
Employees Worked With
Javier Zambrana, Jose Zamora, Cornell "Kevin" McCoy
