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Florida Fine Cars Miami
Miami, FL
4,221 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,221 reviews
May 27, 2016
Out of state buyer I dealt with Mark Ferrari over the phone and being from out of state, I was skeptical. I must say that he represented the vehicle almost perfectly. I dealt with Mark Ferrari over the phone and being from out of state, I was skeptical. I must say that he represented the vehicle almost perfectly. It was as pleasure dealing with the entire group of Mark, John amd Mathew. They were down to earth but professional. Thank you all Shane A. More
by Shane Adams
Employees Worked With
Mark Ferrari, Javier Zambrana, John Clark, Matthew Heroux
May 27, 2016
Matthew was great! Matthew was super nice and honest. Alot of cars to chose from and he was very knowledgeable about all, he helped me through everything, the paper work Matthew was super nice and honest. Alot of cars to chose from and he was very knowledgeable about all, he helped me through everything, the paper work was quick and helped me drive out of there with my new car in just a few hours. I would definitely recommend Florida Fine Cars specially Matthew. More
by Marialis Mansilla
Employees Worked With
Matthew Heroux
May 27, 2016
Great services 👍🏾👍🏾👍🏾👍🏾 The service was on top,Mark Ferrari, Matthew Heroux,Bruce and rest of the staffs was amazing...Good job guys 🚘🚘🚘 we'll se you guys soon The service was on top,Mark Ferrari, Matthew Heroux,Bruce and rest of the staffs was amazing...Good job guys 🚘🚘🚘 we'll se you guys soon More
by Hebert122
Employees Worked With
Mark Ferrari , Javier Zambrana, Bruce Sutton, Matthew Heroux
May 27, 2016
Professional,effortless, simply the best experience I was pleasantly surprised with the sales representative I dealt with (Kevin McCoy and Javier Zambrana) they were excellent. They took the time to ens I was pleasantly surprised with the sales representative I dealt with (Kevin McCoy and Javier Zambrana) they were excellent. They took the time to ensure I was happy with my car. I really felt like I was making a decision on what I wanted. No pressure at all from the staff. I would recommend anyone More
by Monei mona
Employees Worked With
Javier Zambrana, Freddy Duran, Cornell "Kevin" McCoy
May 27, 2016
Excellent service 1 David fabars is a excellent sales man. I appreciate his help so much with helping me find my car. And javier zambrana is a great manager. And a ecelle David fabars is a excellent sales man. I appreciate his help so much with helping me find my car. And javier zambrana is a great manager. And a ecellent customers service. There both very good with customer service. .they do a good job making sure that the customers get the car that they like and like what they get excellent job More
by Lisar14
Employees Worked With
David Fabars, Javier Zambrana, John Clark
May 27, 2016
Great deal and very good service. Excelente servicio por parte del vendedor David Fabars y el gerente Javier Z ellos me ayudaron a obtener el carro q deseaba y pagos bajos recomiendo m Excelente servicio por parte del vendedor David Fabars y el gerente Javier Z ellos me ayudaron a obtener el carro q deseaba y pagos bajos recomiendo mucho este dealer y estos dos muchachos de excelencia. Siempre adelante con Smartway y todo el equipo de trabajo. Gracias a todos. More
by Luissanchez
Employees Worked With
Frank Coker, David Fabars, Javier Zambrana, Luis Canales
May 26, 2016
Great salesman Great place, didn't feel pressured like other places I'd been to. Gabriel made me feel very comfortable and got me a great deal for my trade. Overall Great place, didn't feel pressured like other places I'd been to. Gabriel made me feel very comfortable and got me a great deal for my trade. Overall great experience. More
by Lily0523
Employees Worked With
Gabriel Nzabonimana
May 25, 2016
Review of experience and commendation At first, when I visited the dealership the experience was horrible as I was ignored and then paired with someone who only looked at his watch. Then X At first, when I visited the dealership the experience was horrible as I was ignored and then paired with someone who only looked at his watch. Then Xavier Z introduced himself to me and paired me with 2 awesome salesmen who turned the experience around for me. Dave Chaplin and cornell Mccoy were awesome and together all thtee of them made the experience a good and memorable one. They went above and beyond and we're more than professional and patient. They took time to fully explain the car and features and answered every question. They truly the professional that your company should strive to have at its dealership. Kudos to them and your establishment More
by Tricia Blair
Employees Worked With
Dave Chapin , Javier Zambrana, Jose Zamora, Cornell "Kevin" McCoy
May 24, 2016
Excellent staff and service team From the managers to sale staff very friendly got me approved in 2hours I was out in 3 hours. They got me the payments I wanted and the interest rate From the managers to sale staff very friendly got me approved in 2hours I was out in 3 hours. They got me the payments I wanted and the interest rate is perfect for me I'm recommending all my fellow county workers to Florida fine cars More
by Tee177
Employees Worked With
Javier Zambrana, Darryl Garib, Miguel Iglesias, Shalina Paul
May 23, 2016
Gabriel salesman and Jose finance manager AMAZING AMAZING I MEAN AMAZING JOB!!! Consistency and clarity from start to finish. They both are very well informed you will have all you need and mo AMAZING AMAZING I MEAN AMAZING JOB!!! Consistency and clarity from start to finish. They both are very well informed you will have all you need and more working with these 2! I am very pleased with my purchase and it is only because of these two and Javier as well they make you feel very comfortable and at ease as well any concerns they take care of it all!!! HIGHLY RECOMMENDED!!! More
by Derbiebl@yahoo.com
Employees Worked With
Gabriel Nzabonimana, Jose Zamora
