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Florida Fine Cars Miami
Miami, FL
4,255 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,255 reviews
June 05, 2016
5* dealership with friendly employees We drove 3 hours especially to come to this dealership because of their great prices. We made contact with a salesman days before so it was nice to bu We drove 3 hours especially to come to this dealership because of their great prices. We made contact with a salesman days before so it was nice to but a name to a face. Alin met with us the moment we arrived. He was very friendly and helpful. We already had a car picked so we took the car out for a test drive within minutes of arriving, we loved it so bought it. We had a very experienced finance man (Freddy Duran) do the paperwork which was fairly quick and easy. All in all it was a great car shopping experience and we would definitely buy again from them! More
by EnglishRob
Employees Worked With
Alin Botez, Freddy Duran
June 04, 2016
Salesmen Matt and Farass were helpful! Went in to buy a Mustang GT and that's just what I bought! Knowledgeable salesmen and helpful financial department. Good experience overall. Great job Went in to buy a Mustang GT and that's just what I bought! Knowledgeable salesmen and helpful financial department. Good experience overall. Great job Ferris Bueller. More
by ferrissbueller
Employees Worked With
Feras/Salesman Craig/Finance, Matthew Heroux
June 04, 2016
Dealership delivered on their advertising I travelled 240 miles to this dealership to buy a car I had seen advertised. Sales man Juan Montane attended to me and my wife. He showed us the car I travelled 240 miles to this dealership to buy a car I had seen advertised. Sales man Juan Montane attended to me and my wife. He showed us the car made an offer on my trade and we sealed the deal. I am very happy with the car and with Juan's assistance in making it happen. More
by Thomas Perez
Employees Worked With
Juan Montane
June 04, 2016
Great experience Big thanks to Roman for helping me find the perfect car and for his assistance in working with management and the service team to make sure it was in Big thanks to Roman for helping me find the perfect car and for his assistance in working with management and the service team to make sure it was in top working order. Much appreciated! Will definitely recommend. More
by Sabrina
Employees Worked With
Kiko Tasevski, Roman Zenin, Frank Diaz
June 04, 2016
The most outstanding service in all South Florida. Since the mintue I walked in the dealer everyone was very helpful. Dave Chaplin was the sales person assisting me. He has a lot of knowledge and was v Since the mintue I walked in the dealer everyone was very helpful. Dave Chaplin was the sales person assisting me. He has a lot of knowledge and was very helpful. It was also a pleasure to meet Mr. Frank the sales manager who made sure everything worked out. Javi also helped make sure the deal went thru. Last but not least Mr. John who helped sealed the deal. I would highly recommend this dealer to anyone looking for a great quality car and exceptional service. Thank you guys!!!!! More
by Ana1928
Employees Worked With
David Chaplin, Frank Coker, Javier Zambrana
June 03, 2016
Exceptional Service Matthew is exceptional! He goes above and beyond to provide his customers with exceptional service. He went out of his way to make sure we had a grea Matthew is exceptional! He goes above and beyond to provide his customers with exceptional service. He went out of his way to make sure we had a great experience. We even recommend our brother to purchase a car. More
by matthews1
Employees Worked With
Mark Ferrari, Matthew Heroux
June 03, 2016
Uno de nuestros mejores negocios Muy buen trato ameno muy familiar y en nuestro idioma todos nut atentos s las preguntas y nos ayudaron en todo... Thank you so much! Muy buen trato ameno muy familiar y en nuestro idioma todos nut atentos s las preguntas y nos ayudaron en todo... Thank you so much! More
by Carol_Civic
Employees Worked With
Frank Coker, Amiee Miller, Javier Zambrana, Freddy Duran
June 03, 2016
Honest and professional sales guy I would like to recommend Alin bored in florida fine cars he suggested to get me a good car of my budget and helpful in deciding my car I would like to recommend Alin bored in florida fine cars he suggested to get me a good car of my budget and helpful in deciding my car More
by vishnunec
Employees Worked With
Alin Botez
June 03, 2016
I WAS SOLD A DEFECTIVE CAR & NOTICED 3 MONTHS LATER Had I known that I was sold a defective car I would have never gone back to them for my second vehicle purchased from them. Yesterday I go to do an o Had I known that I was sold a defective car I would have never gone back to them for my second vehicle purchased from them. Yesterday I go to do an oil change and nothing is screwed in yet tie wrapped together. I contacted the dealership to see if the issue was able to be resolved and was literally left hanging with the phone off the hook while their manager DIEGO attended to another customers needs. The bottom line is I am now locked out of my car and unable to do an oil change because they are so eager to make the sale but when you call to simply ask a question you are placed on hold in a completely unprofessional manner. I surely will not recommend this dealership or business to anyone again and am going on every website to advise and make your customers aware of the scam you guys are pulling. More
by Sofia Then
June 02, 2016
10 stars I absolutely loved this place. Not only did they have amazing customer service but they were very helpful with every step in the process. I loved the I absolutely loved this place. Not only did they have amazing customer service but they were very helpful with every step in the process. I loved the options they were able to provide me and the way they explained all the things I needed to know. Definitely a place I would recommend to everyone More
by Dimplesss721
Employees Worked With
Mark Ferrari , Javier Zambrana, Matthew Heroux
