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Florida Fine Cars Miami
Miami, FL
4,255 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,255 reviews
May 28, 2016
Helpful, honest and professional Our salesperson Matthew was great in helping us look for what wanted. I appreciate his honesty with getting this deal done. Thank you Bruce for all yo Our salesperson Matthew was great in helping us look for what wanted. I appreciate his honesty with getting this deal done. Thank you Bruce for all your excellent help. More
by Joyce Ann
Employees Worked With
Bruce Sutton, Matthew Heroux
May 28, 2016
Easiest Process ever With social media being so popular now days, I first met the manager Javier on Instagram. He assured he would get me in the car of my choice. The next With social media being so popular now days, I first met the manager Javier on Instagram. He assured he would get me in the car of my choice. The next morning he had his salesperson Shalina call me to come in. Once onsite he she showed me a different variety of vehicles that was close to what I was looking for. Once we found the right one .. Took it for a test drive and it was all smooth sailing from there! Believe it or not after that the financing process only took about 30 minutes and I was on my way. Shalina in fact was the nicest person I've encountered in a while. Paired with Javier they were like the perfect 1-2 punch in getting me squared away. I highly recommend anyone in the market to get a new Vehicle to come by Florida fine cars. They Will definitely get you in what you're looking for! More
by Andrew.belly
Employees Worked With
Javier Zambrana, Shalina Paul
May 28, 2016
Great job I came to this location from Daytona beach, fl and left with a new car. The sales person Chris Rivera did a great job helping me over the phone and wa I came to this location from Daytona beach, fl and left with a new car. The sales person Chris Rivera did a great job helping me over the phone and was able to have everything ready for me once I arrived. I didn't have any problems. They worked out a great deal with me being that it was my first time purchasing a car. More
by Dayday95
Employees Worked With
Javier Zambrana, Jose Zamora, Crecencio Rivera Jr.
May 27, 2016
Excellent service 1 David fabars is a excellent sales man. I appreciate his help so much with helping me find my car. And javier zambrana is a great manager. And a ecelle David fabars is a excellent sales man. I appreciate his help so much with helping me find my car. And javier zambrana is a great manager. And a ecellent customers service. There both very good with customer service. .they do a good job making sure that the customers get the car that they like and like what they get excellent job More
by Lisar14
Employees Worked With
David Fabars, Javier Zambrana, John Clark
May 27, 2016
Great deal and very good service. Excelente servicio por parte del vendedor David Fabars y el gerente Javier Z ellos me ayudaron a obtener el carro q deseaba y pagos bajos recomiendo m Excelente servicio por parte del vendedor David Fabars y el gerente Javier Z ellos me ayudaron a obtener el carro q deseaba y pagos bajos recomiendo mucho este dealer y estos dos muchachos de excelencia. Siempre adelante con Smartway y todo el equipo de trabajo. Gracias a todos. More
by Luissanchez
Employees Worked With
Frank Coker, David Fabars, Javier Zambrana, Luis Canales
May 27, 2016
Out of state buyer I dealt with Mark Ferrari over the phone and being from out of state, I was skeptical. I must say that he represented the vehicle almost perfectly. I dealt with Mark Ferrari over the phone and being from out of state, I was skeptical. I must say that he represented the vehicle almost perfectly. It was as pleasure dealing with the entire group of Mark, John amd Mathew. They were down to earth but professional. Thank you all Shane A. More
by Shane Adams
Employees Worked With
Mark Ferrari, Javier Zambrana, John Clark, Matthew Heroux
May 27, 2016
Professional,effortless, simply the best experience I was pleasantly surprised with the sales representative I dealt with (Kevin McCoy and Javier Zambrana) they were excellent. They took the time to ens I was pleasantly surprised with the sales representative I dealt with (Kevin McCoy and Javier Zambrana) they were excellent. They took the time to ensure I was happy with my car. I really felt like I was making a decision on what I wanted. No pressure at all from the staff. I would recommend anyone More
by Monei mona
Employees Worked With
Javier Zambrana, Freddy Duran, Cornell "Kevin" McCoy
May 27, 2016
Gabriel Customer Service is Excellent!!! Gabriel was not pushy so I I took the drive from Boca Raton to Miami Beach. He found a beautiful BMW at a price I could afford! Gabriel was not pushy so I I took the drive from Boca Raton to Miami Beach. He found a beautiful BMW at a price I could afford! More
by Beautiful and Reasonable!
Employees Worked With
Gabriel Nzabonimana, Darryl Garib
May 27, 2016
Great services 👍🏾👍🏾👍🏾👍🏾 The service was on top,Mark Ferrari, Matthew Heroux,Bruce and rest of the staffs was amazing...Good job guys 🚘🚘🚘 we'll se you guys soon The service was on top,Mark Ferrari, Matthew Heroux,Bruce and rest of the staffs was amazing...Good job guys 🚘🚘🚘 we'll se you guys soon More
by Hebert122
Employees Worked With
Mark Ferrari , Javier Zambrana, Bruce Sutton, Matthew Heroux
May 27, 2016
Matthew was great! Matthew was super nice and honest. Alot of cars to chose from and he was very knowledgeable about all, he helped me through everything, the paper work Matthew was super nice and honest. Alot of cars to chose from and he was very knowledgeable about all, he helped me through everything, the paper work was quick and helped me drive out of there with my new car in just a few hours. I would definitely recommend Florida Fine Cars specially Matthew. More
by Marialis Mansilla
Employees Worked With
Matthew Heroux
