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Florida Fine Cars

Miami, FL

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893 Reviews

21151 NW 2nd Ave

Miami, FL

33169

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893 Reviews of Florida Fine Cars

March 07, 2011

Don't ever get your car here! They are very well trained liars. We bought our car just because Richard assured us we would get a 3000 miles warranty. He even went to the back to supposedly talk to the gener More

by jvmaal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard, Chase, Jamie Suid
Mar 21, 2011 -

Florida Fine Cars responded

My name is Leslie Lunn, the new Customer Relations Manager, and I assure you we care about you and still want to earn your respect and keep you as a customer. Give me a chance to rectify this for you. Please give me give me a call direct at 954-410-3366 or email to les@floridafinecars.com Thank you.

February 23, 2011

Been looking for a car since my previous car was totaled by an uninsured driver in January. Saw a 2005 Honda Civic Hybrid I was interested in, so I called so ask if the vehicle was still available; it was More

by reddem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Monty, Jamie Suid
January 27, 2011

They are the biggest liars ever. They tell you that you have 3,000 miles or one month to return the car and that's a lie. ALL SALES ARE FINAL. They are not trustworthy. I would never recommend them to anyo More

by tcarter01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard, Chase, Kevin
Feb 12, 2011 -

Florida Fine Cars responded

Florida Fine Cars wrote on 2/11/2011 4:12:53 PM: Good afternoon Sir/Madam, From your comments I gather you are disatisfied whith your buying experience at Florida Fine Cars.It is always our goal to provide the best costomer service possible.Some times the cars make it a bit of a chalange. In this spirit we instituted the 3 month / or 3,000 mile 50/50 warranty on all cars 05 or newer (6 years old) ,up to 80,000 miles.As to returning a car, that has never been our policy. That being said I urge you to contact me directly so we can attept to remedy your concern. -------------------------------------------------------------------------------- tcarter01 wrote on 2/11/2011 4:47:14 PM: Since returning the car has mysteriously 'never been your policy' what exactly does the 3 month/ or 3,000 mile 50/50 warranty entail. What is the warranty, and the time allotted for? I do not understand what you are saying... If your cars cannot be returned, you should make your buyers perfectly aware of this. -------------------------------------------------------------------------------- (Reviewer has read this message) Florida Fine Cars wrote on 2/12/2011 10:50:53 AM: Cars can be repaired if the damage is to the power train, and falls with in the above stated criteria.Unlike a shirt or pair of shoes from a store that has a return policy.Once the sale of the vehicle is reported, tax and regestration is paid the sale is in fact final. You own the car untill you choose to sell or trade it in the future.I remain at your service should you have any further qustions. Richard 954-620-7777 --------------------------------------------------------------------------------

January 05, 2011

My wife and I were in the market for a car, but were dredding the ordeal of the purchase experience.So we decided to take a drive down 441/ state rd 7, and see the dealers there. Well we started up nort More

by y7j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
December 30, 2010

I bought a car from this dealership in September 2010, less then 2 months later, the car breaks down. After contacting the dealership about this issue for weeks and after having to deal with employees who More

by Lemon Car owner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard L'Amore
November 16, 2010

I have been to a few dealerships in the last few weeks I have been to a few dealerships in the last few weeks looking for a car. I called and spoke to George over the phone and he told me he could def g More

by 12ttbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
November 15, 2010

Everyone at the dealership was pleasant and the process went very smoothly. I am very with the service I received from Florida Fine Cars. I would recommend them and return for future purchases. Jerry an More

by angell66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Abraham
November 11, 2010

He is the funnyest gey... He dealt with me with kindness and courage. I gave him xxxx about the car I wanted and we had to go through Three (3) before I was happy. But the day I came in to finally get wha More

by hotlantataz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge (George)
November 09, 2010

I visited the dealer on special ofert of the Volkswagen Jetta 2007 because I was looking for a very low monthly payment. Francisco Coker invited me to come in to test drive the car, he helped me to collect More

by Al Shelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Coker
November 08, 2010

We were on our way home from a dealer when we saw Florida Fine Cars, well if I'm being honest I noticed the Audi before I noticed the place. We knew the car we wanted but had given up on it because of our pr More

by elenar007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alfredo something
Dec 30, 2010 -

Florida Fine Cars responded

An existing UNSATISFACTORY review has been updated: Though I didn’t end up purchasing the car from Florid Fine Cars, I looked at the Carfax and it was accurate with what they showed me, and the report I had seen which was also accurate but they had no way of knowing, unless they pull up every single report out there. Richard did refund my down payment when he became aware of the situation. Richard was very pleasant to deal with and he tried to help us out in any way possible just like Mark my showing me other cars. All in all, they really just want to make the purchase as pleasant as possible. I take back my unsatisfactory review on account to customer oriented employees.

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