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Flow GM Auto Center of Winston-Salem

Winston-Salem, NC

2.6
94 Reviews

1400 S Stratford Rd

Winston-Salem, NC

27103

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94 Reviews of Flow GM Auto Center of Winston-Salem

January 05, 2022

I want express my appreciation to the Flow GM team I worked with recently to purchase a Certified Used 2020 Ford Explorer. I had the pleasure to work with Todd Millroy, Charles Walker and John Spradlin. More

by DillonAshley
Recommend Dealer
Yes
Employees Worked With
Todd Millroy, Charles Walker, John Spradlin
January 05, 2022

I have been a long time customer of Flow in Winston Salem, mostly Audi, but more lately GMC because their service department was so good. Since Covid I have seen a decline in Customer Service specific More

by alwood3333
Recommend Dealer
No
Employees Worked With
I dont know their names
Jan 23, 2022 -

Flow GM Auto Center of Winston-Salem responded

Hi, we work hard to provide exceptional service to everyone. It's discouraging to see that you had a negative experience with us, and we would like the opportunity to turn your experience around. If you are willing to give us another chance, please reach out to us at (336) 760-7000 to speak to our manager directly. Thank you, Flow GM Auto Center of Winston-Salem

December 30, 2021

I’ve bought a few vehicles from the flow family in my day. Started with a Honda oddessey, then an Audi Q7, and my last purchase was a nice Lexus LC 500. All flow and all good experiences. But then covid More

by Marty
Recommend Dealer
No
Employees Worked With
Brian
Jan 05, 2022 -

Flow GM Auto Center of Winston-Salem responded

Hi Marty, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (336) 760-7000 to discuss this further. Thank you, Flow GM Auto Center

March 26, 2021

Service department did a good job, but the car was not as clean as I thought it would be. Would go back again, but hopefully clean up will do a better job next time. More

by david.pruitt
Recommend Dealer
Yes
Employees Worked With
Robbie Casper
Mar 26, 2021 -

Flow GM Auto Center of Winston-Salem responded

David, Thank you for letting us know about your recent visit. If you'd be willing to provide more feedback, please reach out to us at (336) 760-7000 so we can assist you further. Thanks, Flow GM Auto Center

March 25, 2021

The people at the service department were nice, but I didn't feel like they took my concerns seriously and cost a little too much for what was done. More

by Shana
Recommend Dealer
No
Employees Worked With
Trey Powell
Mar 25, 2021 -

Flow GM Auto Center of Winston-Salem responded

Shana, Thank you for letting us know about your recent visit. Please contact us at (336) 760-7000 so we can work with you to make this right. Thanks, Flow GM Auto Center

March 25, 2021

the people are very nice and car was serviced fairly quickly but I kind of feel like there is always room for a little improvement More

by brant
Recommend Dealer
No
Employees Worked With
Trey Powell
Mar 25, 2021 -

Flow GM Auto Center of Winston-Salem responded

Brant, Thank you for letting us know about your recent visit. Please contact us at (336) 760-7000 so we can work with you to make this right. Thanks, Flow GM Auto Center

March 25, 2021

The service here is excellent me and my 5 friends I have lunch today and we talked about how much with this snacks car was and coffee on Saturdays. But me and my friends dont get my Saturday anymore. PLEASE More

by Tricia
Recommend Dealer
No
Employees Worked With
Todd Debra
Mar 25, 2021 -

Flow GM Auto Center of Winston-Salem responded

Tricia, Thank you for letting us know about your recent visit. Please contact us at (336) 760-7000 so we can work with you to make this right. Thanks, Flow GM Auto Center

March 15, 2021

I'm so disappointed in the service I'm recv at Flow dealership in Winston Salem Nc. Anthony at the front desk in Service always respond like he's being challenged when asked questions. He doesn’t seem More

by Mfeasty
Recommend Dealer
No
Employees Worked With
Anthony S.
December 24, 2020

I wanted to express my appreciation to the Flow GM team I worked with recently to purchase a Certified Used Cadillac. I had the pleasure to work with Ken Scott, Brad Goins, and John Spradlin, to help me test More

by AntonySteele
Recommend Dealer
Yes
Employees Worked With
Bradley Goins, John Spradlin, Ken Scott
May 28, 2020

• Dealership lied/misinformed about towing capacity. (I purchased a camper I cannot tow because of this wrong information). • Managment very rude and unwilling to fix their mistakes • Once you purchase More

by Mike Ross
Recommend Dealer
No
Employees Worked With
Jeff, Greg Bodoh, Dean Sizemore
Jun 03, 2020 -

Flow GM Auto Center of Winston-Salem responded

Mike, We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (336) 760-7000 at your earliest convenience and we will do our best to resolve this with you. Thanks, Flow GM Auto C enter

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