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Flow GM Auto Center of Winston-Salem
Winston-Salem, NC
98 Reviews
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98 Reviews of Flow GM Auto Center of Winston-Salem
March 25, 2021
The service here is excellent me and my 5 friends I have lunch today and we talked about how much with this snacks car was and coffee on Saturdays. But me and my friends dont get my Saturday anymore. PLEASE lunch today and we talked about how much with this snacks car was and coffee on Saturdays. But me and my friends dont get my Saturday anymore. PLEASE Bring back the Saturdays so me and my friends can hang out again!! Excellent service!!! More
by Tricia
Employees Worked With
Todd Debra
Helpful March 15, 2021
I'm so disappointed in the service I'm recv at Flow dealership in Winston Salem Nc. Anthony at the front desk in Service always respond like he's being challenged when asked questions. He doesn’t seem dealership in Winston Salem Nc. Anthony at the front desk in Service always respond like he's being challenged when asked questions. He doesn’t seem knowledgeable to mechanical problems. If I may make a suggestion rotating a mechanic At the service desk would be better to accommodate the customer when asked questions. At least he/she should know questions Thru experienced. I have an expensive vehicle I don't like the manner in which I'm being treated when I am spending my money for a service. More
by Mfeasty
Employees Worked With
Anthony S.
December 24, 2020
I wanted to express my appreciation to the Flow GM team I worked with recently to purchase a Certified Used Cadillac. I had the pleasure to work with Ken Scott, Brad Goins, and John Spradlin, to help me test worked with recently to purchase a Certified Used Cadillac. I had the pleasure to work with Ken Scott, Brad Goins, and John Spradlin, to help me test drive and finance the Cadillac. Everyone was courteous, professional, organized, and thoughtful. This was a great buying experience overall, and from start to finish I was at the Dealership for 3 Hours. The pricing on the New Vehicle and the Trade In was truly fair, and the Finance effort through the Dealer got me a slightly better rate. This really seemed to be a "win-win" situation, and very glad to have had this transaction. Best wishes and sincere thanks to the Team there. More
by AntonySteele
Employees Worked With
Bradley Goins, John Spradlin, Ken Scott
May 28, 2020
• Dealership lied/misinformed about towing capacity. (I purchased a camper I cannot tow because of this wrong information). • Managment very rude and unwilling to fix their mistakes • Once you purchase purchased a camper I cannot tow because of this wrong information). • Managment very rude and unwilling to fix their mistakes • Once you purchase the vehicle if you have any issues they will ignore your phone calls hoping you will go away. • Charged for upgrades I did not receive. (Paperwork on new vehicle showed 20 inch rim's and charged an additional 1700 for them, vehicle was equipped with 18 inch rims). •Purchasing from this dealership has caused stress and anxiety. •Purchasing from this dealership has been a disappointment for the whole family. More
by Mike Ross
Employees Worked With
Jeff, Greg Bodoh, Dean Sizemore
May 23, 2020
Service department except Rick ,are dismissive and nasty and do not seem knowledgeable. One young man is disrespectful.had my service done their tires rotated two weeks later need it all new brakes never wa and do not seem knowledgeable. One young man is disrespectful.had my service done their tires rotated two weeks later need it all new brakes never was mentioned at the service. More
by dremabritt55
Employees Worked With
Kevin Bruce, Larry Mains
April 04, 2020
Kevin Bruce and the team at Flow GMC are fantastic! Was the most pleasant car buying experience I have ever had. You deserve far more than 5 stars. Outstanding service throughout the entire process: onlin the most pleasant car buying experience I have ever had. You deserve far more than 5 stars. Outstanding service throughout the entire process: online support, sales team, and administrative. Thank you!! More
by KatrinaRamey
Employees Worked With
Kevin Bruce
March 19, 2020
Kevin Bruce is wonderful. I recently purchased a used late model sedan from this dealership. Although I came into the dealership knowing the exact car that I wanted, Kevin was I recently purchased a used late model sedan from this dealership. Although I came into the dealership knowing the exact car that I wanted, Kevin was able to work with me to get me a great deal for my trade in as well as the best possible interest rate. His customer service has been outstanding and I would recommend anyone interested in buying a new or used car to go to Flow GM and ask for Kevin. More
by 3M-XF
Employees Worked With
Kevin Bruce
December 13, 2019
My order I placed 30 days ago I’ve been calling weekly for an update and on this last phone call they said they were waiting for one last part. They then informed me that they would not overight it even t for an update and on this last phone call they said they were waiting for one last part. They then informed me that they would not overight it even though they’ve had my order for 30 days and my money for 30 days! This place is a rip off if you want to wait over a month for parts definitely order from this place! You’ve been warned. It’s a complete joke! Crappy service and absolutely 0 updates through the process! We’ve had a work truck torn down for over 30 days and the customer needs his truck. More
by Gmorado
Employees Worked With
Brent Putnam
December 05, 2019
Just another dealership looking to rip you off post purchase Took our Yukon in for service while under warranty and were told all was good, that the problem was due to our selection of "Auto 4-wheel drive" and n Took our Yukon in for service while under warranty and were told all was good, that the problem was due to our selection of "Auto 4-wheel drive" and nothing was wrong with the truck. They told us to drive in 2 wheel and that would solve the issue. Fast forward several months and the problem still existed. We took the truck back in and they told us it was out of warranty and it would cost $2,700 to fix the problem (they now had the answer and a game plan). When we challenged this and stated that we first brought it while under warranty they lowered the charge to fix to $1,400. We took it to a local car repair shop (that came recommended by a friend) and they laughed at the dealership's analysis and fixed the problem for $300. The local shop even told us that the problem is well known in the online community and that the dealership should have known about it the first time we brought it in. More
by kke
Employees Worked With
Rick Baxter
September 23, 2019
Saturn My son took my Saturn to have the cluster replaced. Quote was $279. Week goes by and called for an update. Waiting on part now the price is $775. Anot My son took my Saturn to have the cluster replaced. Quote was $279. Week goes by and called for an update. Waiting on part now the price is $775. Another 2 weeks go by and I called and was told gm is on strike. Ok it’s been 3 weeks before strike.I called back on Friday ready to go get my car and forget them. Now it will be ready on Monday and now the price is $505.75. The mileage was suppose to be 59827 but the fixed it 60,834. Can’t even get the mileage right. I called Monday to see if it is ready and was told yes. I go pick it up and now the price is $612. It was my first time dealing with them and my last. More
by Buddy
Employees Worked With
Kasol
