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Flow GM Auto Center of Winston-Salem
Winston-Salem, NC
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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101 Reviews of Flow GM Auto Center of Winston-Salem
March 26, 2021
Service department did a good job, but the car was not as clean as I thought it would be. Would go back again, but hopefully clean up will do a better job next time. clean as I thought it would be. Would go back again, but hopefully clean up will do a better job next time. More
by david.pruitt
Employees Worked With
Robbie Casper
March 25, 2021
The people at the service department were nice, but I didn't feel like they took my concerns seriously and cost a little too much for what was done. didn't feel like they took my concerns seriously and cost a little too much for what was done. More
by Shana
Employees Worked With
Trey Powell
March 25, 2021
The service here is excellent me and my 5 friends I have lunch today and we talked about how much with this snacks car was and coffee on Saturdays. But me and my friends dont get my Saturday anymore. PLEASE lunch today and we talked about how much with this snacks car was and coffee on Saturdays. But me and my friends dont get my Saturday anymore. PLEASE Bring back the Saturdays so me and my friends can hang out again!! Excellent service!!! More
by Tricia
Employees Worked With
Todd Debra
March 15, 2021
I'm so disappointed in the service I'm recv at Flow dealership in Winston Salem Nc. Anthony at the front desk in Service always respond like he's being challenged when asked questions. He doesn’t seem dealership in Winston Salem Nc. Anthony at the front desk in Service always respond like he's being challenged when asked questions. He doesn’t seem knowledgeable to mechanical problems. If I may make a suggestion rotating a mechanic At the service desk would be better to accommodate the customer when asked questions. At least he/she should know questions Thru experienced. I have an expensive vehicle I don't like the manner in which I'm being treated when I am spending my money for a service. More
by Mfeasty
Employees Worked With
Anthony S.
December 24, 2020
I wanted to express my appreciation to the Flow GM team I worked with recently to purchase a Certified Used Cadillac. I had the pleasure to work with Ken Scott, Brad Goins, and John Spradlin, to help me test worked with recently to purchase a Certified Used Cadillac. I had the pleasure to work with Ken Scott, Brad Goins, and John Spradlin, to help me test drive and finance the Cadillac. Everyone was courteous, professional, organized, and thoughtful. This was a great buying experience overall, and from start to finish I was at the Dealership for 3 Hours. The pricing on the New Vehicle and the Trade In was truly fair, and the Finance effort through the Dealer got me a slightly better rate. This really seemed to be a "win-win" situation, and very glad to have had this transaction. Best wishes and sincere thanks to the Team there. More
by AntonySteele
Employees Worked With
Bradley Goins, John Spradlin, Ken Scott
May 28, 2020
• Dealership lied/misinformed about towing capacity. (I purchased a camper I cannot tow because of this wrong information). • Managment very rude and unwilling to fix their mistakes • Once you purchase purchased a camper I cannot tow because of this wrong information). • Managment very rude and unwilling to fix their mistakes • Once you purchase the vehicle if you have any issues they will ignore your phone calls hoping you will go away. • Charged for upgrades I did not receive. (Paperwork on new vehicle showed 20 inch rim's and charged an additional 1700 for them, vehicle was equipped with 18 inch rims). •Purchasing from this dealership has caused stress and anxiety. •Purchasing from this dealership has been a disappointment for the whole family. More
by Mike Ross
Employees Worked With
Jeff, Greg Bodoh, Dean Sizemore
May 23, 2020
Service department except Rick ,are dismissive and nasty and do not seem knowledgeable. One young man is disrespectful.had my service done their tires rotated two weeks later need it all new brakes never wa and do not seem knowledgeable. One young man is disrespectful.had my service done their tires rotated two weeks later need it all new brakes never was mentioned at the service. More
by dremabritt55
Employees Worked With
Kevin Bruce, Larry Mains
April 04, 2020
Kevin Bruce and the team at Flow GMC are fantastic! Was the most pleasant car buying experience I have ever had. You deserve far more than 5 stars. Outstanding service throughout the entire process: onlin the most pleasant car buying experience I have ever had. You deserve far more than 5 stars. Outstanding service throughout the entire process: online support, sales team, and administrative. Thank you!! More
by KatrinaRamey
Employees Worked With
Kevin Bruce
March 19, 2020
Kevin Bruce is wonderful. I recently purchased a used late model sedan from this dealership. Although I came into the dealership knowing the exact car that I wanted, Kevin was I recently purchased a used late model sedan from this dealership. Although I came into the dealership knowing the exact car that I wanted, Kevin was able to work with me to get me a great deal for my trade in as well as the best possible interest rate. His customer service has been outstanding and I would recommend anyone interested in buying a new or used car to go to Flow GM and ask for Kevin. More
by 3M-XF
Employees Worked With
Kevin Bruce
