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Flow Toyota of Statesville

Statesville, NC

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863 Reviews

997 Folger Drive

Statesville, NC

28625

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863 Reviews of Flow Toyota of Statesville

March 01, 2011

THis was the best car-buying experience we have ever had! Ryan and Mike were total professionals and fun to work with. The process was quick and painless. It only took about an hour and a half. Amazing! We More

by melissamann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and Mike, Mike Gurley
March 01, 2011

This was the most comfortable sales experiance I have ever encountered.The sales management was very friendly and never over aggresive to make a sale.They were very helpful in locating the specific type More

by rgoce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Hall
February 22, 2011

This is the second dealing I've had with Toyota West and Cordell. Both times have gone very well. He listens to what you are looking for, instead of just trying to sell whatever car will make the best pro More

by fe26mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cordell Hughes, Cordell Hughes
February 13, 2011

We have had a Toyota since 1973. This was by far the best sales experience that we have ever experienced. We discussed options and qualities about the car (Prius). They asked what we wanted (color, op More

by Bolicktt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Whaley, Mike Gurley & Manager?, Mike Gurley
February 11, 2011

Cordell is a great salesman. I am reccomending everyone that is in search of a new car to see Cordell.He does not pressure anyone to buy a car, he takes his time with you. I had a great experence at Toyot More

by Nancy Wellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cordell, Cordell Hughes
February 11, 2011

This is the 4th Toyota and 3d Prius we have purchased from this dealer. They are miles away from our home ( several Toyota dealers are much closer) but we always go back to Toyota West because of their More

by ulita7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cardona, David Cardona
February 07, 2011

I found everyone I dealt with at this dealership to be knowledgeable, very courteous, and genuinely interested in my satisfaction of the trade/sale. Shane had all the answers to the questions I asked and More

by skeeljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Beck, Mike Gurley, Mike Gurley
February 02, 2011

Most pleasant car buying experience ever! I would definitely recommend Toyota West in Statesville, NC to anyone. The sales and finance team were super friendly, knowledgeable of their products and ea More

by andyyoos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Beck
February 02, 2011

These guys made my buying experience very pleasant! They were courteous, friendly, honest & helpful! The vehicle I purchased was exactly what I was looking for and the sales price was in the range I wanted/ More

by kspencer75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mykins and Mike Gurley, John Mykins, Mike Gurley
February 02, 2011

The overall experience was decent. Typical of my past experiences in buying a used auto. I had prearranged financing to make my experience easier. I found myself having to nickle and dime to get to an am More

by allisknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Lambert, Anita Franks, Jerry Lambert
Feb 16, 2011 -

Flow Toyota of Statesville responded

Toyota West wrote on 2/7/2011 3:20:54 PM: We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this programs we have the opportunity to work with you to resolve any issues with your experience. We appriciate you letting us know so that we can deal with these issues. We are glad that you got the Truck you wanted and received a better interest rate. Thank you for your business. Todd Harkins General Manager --------------------------------------------------------------------------------

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