Flow Toyota of Statesville
Statesville, NC
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865 Reviews of Flow Toyota of Statesville
This was the best experience I have had for purchasing a truck. Mitchell Hall, was a very honest and pleasant sales person to talk to. The finance department was smooth, and the paperwork was ready and ac truck. Mitchell Hall, was a very honest and pleasant sales person to talk to. The finance department was smooth, and the paperwork was ready and accurate. The total customer care was very warm and no high sales pressure. I just want to thank everyone at Toyota West. Merry Christmas! Thanks, Kimberly More
They were very friendly and knowlegable and willing to work with whatever was brought to them. They have very competative prices and the vehicles are worth it.We enjoyed working with Shane and would recom work with whatever was brought to them. They have very competative prices and the vehicles are worth it.We enjoyed working with Shane and would recommend him for any one in the market for a new car. More
I went to Toyota West looking for a used car and had nothing in mind. I gave them my price range and was shown 2 cars to begin with. I test drove both and chose the Corolla for its value and certified w nothing in mind. I gave them my price range and was shown 2 cars to begin with. I test drove both and chose the Corolla for its value and certified warranty. I could have driven more but liked the car. The people were friendly, helpful, informative, and not pushy. Excellent experience! More
I went here looking for a quality used Jeep. It was freezing cold outside and Shane had no hesitation in coming out to help me. My experience with Shane was nothing but great and I appreciate all he di freezing cold outside and Shane had no hesitation in coming out to help me. My experience with Shane was nothing but great and I appreciate all he did to help me with this purchase and help me achieve the financial goal I was looking for. I would highly recomend Toyota West and Shane Beck to my friends. All the employees I had dealings with were extremely nice and friendly. Thanks Toyota West for all your help and great employees! More
Very friendly, sold me an excellent truck - however, when I asked for floor mats I was given the ones out of my old vehicle! I was given several payment options, which was good. Was given a good amount for m I asked for floor mats I was given the ones out of my old vehicle! I was given several payment options, which was good. Was given a good amount for my old trade-in. Overall, it was a good experience with only a few minor glitches. More
This was the easiest truck purchase I have had to date. I had leased a Tacoma from Cordell three years ago and was looking to get out of the lease and into a buying program. I wanted a bigger truck with a I had leased a Tacoma from Cordell three years ago and was looking to get out of the lease and into a buying program. I wanted a bigger truck with a bigger bed to put my motorcycle in the back of to haul it around. I live in Virginia Beach however, and couldn't get down to Statesville to look at the trucks and handle the paperwork. Cordell took care of everything and all I had to do was sign a few papers and off I went in my brand new Tundra. I am very pleased with Cordell and the service I received. More
They were very helpfull in every way. My company needed a new vehicle, however, i had little time to dedicate to finding one. After calling several brands and locations, toyota west put me in the vehicle a new vehicle, however, i had little time to dedicate to finding one. After calling several brands and locations, toyota west put me in the vehicle that suited my needs, helped me attain the financing i needed, and made it as convenient as possible. Quick find, Quick paper work, Back to work..... More
This was my third car purchase from this dealer and this experience was bad. They told me I qualified for the 0% - 60 month - no payment for 90 days due to my having excellent credit. When I did not like experience was bad. They told me I qualified for the 0% - 60 month - no payment for 90 days due to my having excellent credit. When I did not like the payment,the manager went away and came back with a better payment but failed to tell me that since the payment was moved to 72 months, I did not qualify for the 0% interest. This was not explained to me and I was surprised when I got to the finance office to sign the paperwork that I not only did not get the 0% for 60 months but neither did I get the 90 days delayed payments. This whole buying experience was unpleasant. I should have been told that the payments were being extended to 72 months which meant that I would not get the 0%-60 months. I would have selected a less expensive car which would have fit into this category. I am very disappointed in the customer service that I received. The car sticker stated the price of the car but upon questioning why the price differed when signing the paperwork, there was an addendum indicating that there were add ons totalling $999.00. I felt mislead through out this whole buying process. More
Upon arriving at Toyota West, I was greeted By Ryan Davidson, who was outside. He greeted us and ask if he could help us. I told him we were browsing, and he kindly ask if he could point us in the righ Davidson, who was outside. He greeted us and ask if he could help us. I told him we were browsing, and he kindly ask if he could point us in the right direction. Within 15 minutes he had shown me three vehicles that I liked and I chose the best one. We were escorted into the dealership, and introduced to the general manager Todd. At that point the process was started. Even though it was a lengthy process everything went smoothly and in a timely manner. We were treated very kindly. I would have no problem returning to Toyota West, or recommending them. They worked with me on a trade in, and was given the best possible deal. Was also given quality attention. Execellent customer service. Sincerely Sherry C. Lowrance More
This was our second time buying a used Toyota from this This was our second time buying a used Toyota from this dealer this year. Both experiences were very positive, friendly, and courteous. The staff w This was our second time buying a used Toyota from this dealer this year. Both experiences were very positive, friendly, and courteous. The staff were well informed, and extremely helpful, and reduced our waiting time to a minimum. Follow-up visits were rapidly handled, and the service area was fantastic. It is easy to understand why they have received numerous President's Awards. More




